Toyota Cleveland Heights

Great Experience Had a great experience with Donald. He is very kind, knowledgable and honest. Any questions or concerns were answered. It was a pleasure to work with Had a great experience with Donald. He is very kind, knowledgable and honest. Any questions or concerns were answered. It was a pleasure to work with him and I will always refer him to friends and family! More

Thomas Cargill was simply Amazing!!! Coming into the dealer I was completely overwhelmed by the amount of information I had consumed the night before about the type of car I wanted to pu Coming into the dealer I was completely overwhelmed by the amount of information I had consumed the night before about the type of car I wanted to purchase. Even with the impossible amount of features that I wanted in a car, Thomas Cargill sat down with me and helped me to find something as close to my list as possible. It was by far one of the best experiences I've ever had with a dealership. Thomas was both kind and super knowledgeable! More

A new Prius Needed a new Prius for my wife. The salesman was wonderful to work with. Thoughtful, patient, and considerate in all aspects. I would definitely work Needed a new Prius for my wife. The salesman was wonderful to work with. Thoughtful, patient, and considerate in all aspects. I would definitely work with him again. Bill Toth was the wonderful salesman. More

Superb dealership- both Sales and Service The reason I went to this dealership was the excellent convenient service I received on my pre-owned Toyota FJ Cruiser bought at another unhelpful dea The reason I went to this dealership was the excellent convenient service I received on my pre-owned Toyota FJ Cruiser bought at another unhelpful dealership. My experience with the service department here was so above expected in every way, that when it came time to buy a new FJ Cruiser this was where I wanted to go. Robert Smitherman, the Salesman, was extremely helpful from start to finish. He was respectful of my wanting some after market add-on features and arranged for them to be done before I picked up the car. The car sales transaction was still on time despite these requests, and he remained helpful and good-natured throughout all questions and paperwork. I would highly recommend this salesman and the dealership in general for both sales and service. Matt Gile, an Administrator there, was very helpful in connecting me with Mr. Smitherman, and notified me immediately when the car I was looking for became available. Matt Koler was also helpful in explaining the available warranties and financing options. More

Rav4 2014 I had a very good deal for a new Rav4. The salesman was very friendly and competent. I had my car delivered at home with full tank. I would recommend I had a very good deal for a new Rav4. The salesman was very friendly and competent. I had my car delivered at home with full tank. I would recommend it for sure, ask for Robert and you'll be fine! More

Great people, easy to deal with. I admit that I hate buying cars from dealers. However, I purchased a 2014 Highlander from Antonio at Motorcars because he made the process easy, enjoy I admit that I hate buying cars from dealers. However, I purchased a 2014 Highlander from Antonio at Motorcars because he made the process easy, enjoyable, and treated me like a valued customer. IU ended up at Toyota after looking at BMW and Acura and being completely disgusted by the process. The other guys really lived up to the and rap that car dealers have. I am happy today that my experience at Motorcars was refreshing. No hard sale, no complicated back and forth. Just an easy conversation about what I wanted and how much I wanted to pay. Done in 20 minutes. They even had to find the car I wanted from another dealer but did so happily and quickly. I would definitely recommend Antonio at Motorcars Toyota if you are in the market for a new car. More

Motorcars Honda / Toyota: Our Family's Dealership Three generations of our family have purchased cars from Motorcars Honda / Toyota. All told, Motorcars has sold us at least eight cars, the most rece Three generations of our family have purchased cars from Motorcars Honda / Toyota. All told, Motorcars has sold us at least eight cars, the most recent being a 2014 Honda CR-V. We were debating between the CR-V and the Toyota RAV-4. It was proving to be a difficult decision: we liked features of each. We were working with two fantastic salesmen: Issa Hanjani at Motorcars Toyota and Joe Bencivenni at Motorcars Honda. Each was exceedingly helpful, providing patient assistance without pressure. When sales people, whom we know work on commission, are that helpful, professional and personable, it can easily feel uncomfortable to make a decision that will benefit one to the exclusion of the other. They repeatedly assured us that whatever we decided would be fine with them, that because of their long-standing working relationship they would work out a way that each would benefit from whatever decision we made. However much they each gained, I am sure of one thing....each person earned it, and then some, with all the time they spent with us and the assistance they rendered. After making the decision to get the Honda, we were pleased with the support that the dealership provided to Joe and to us. For example, they were extremely generous in the value they gave us for two older trade-ins, well beyond, I'm sure, the amount they could realize from them. The finance manager's was a prince in the way he handled a couple of "small" glitches in the paperwork process -- such as our forgetting to sign a check! It was very much like doing business with friends. Now, six months in to owning our CR-V, we are happy to say that we still love it. It gets decent mileage. -- not what a hybrid would deliver, which we knew going in -- but at 19 -24 mpg depending on the type of driving, good enough to satisfy our expectations. We got the top trim line so we could have some features we wanted, such as driver power seat adjustments, sun roof, leather interior, etc. and are glad we did. A couple of interior design elements, though small in the scheme of a car's performance, were important to our decision, and remain favorable as we use the car. For example, the covered console area between the two front seats actually gives us quite a bit more cabin storage than the Toyota would have, and the cover provides a convenient place for our 16 lb. furry family member to curl up on longer trips. The storage space for sunglasses near the center rear view mirror is a small, but mighty treasure, eliminating the need to ever have to look for those pesky, disappearing glasses. Honda engineers have squeezed little additional storage areas in a number of places. -- such as a hollow in the center area near the floor on each side of the console which we use to keep a folding umbrella handy, as well as a supply of plastic bags for trash. My pocket knife fits handily in a little depression in the driver's side door along with the hand cleaner. These are details which would not amount to much if the car were not a winner mechanically, safety-wise, in terms of handling, etc. But we knew we couldn't go wrong with either a Toyota or a Honda -- or either dealership. -- so our decision came down to details. Thus far, we are pleased to report we've found no devils in those details. More

All around excellence Robert and the whole sales staff were top notch. They had a good price and had good service. Most important to me, they kept their word on many thing Robert and the whole sales staff were top notch. They had a good price and had good service. Most important to me, they kept their word on many things. Best experience buying a new car I've had (so far:) More

Purchase of 2011 Toyota Yaris Bill was not the original salesperson I "bought" the car from. However, since the salesperson I was dealing with was not in on the day I scheduled to Bill was not the original salesperson I "bought" the car from. However, since the salesperson I was dealing with was not in on the day I scheduled to pick up the car, Bill took over and with only minor delays helped me through the process very well. Since it was well over 10 years since I purchased a car, I was unfamiliar with the process. I would like to thank Bill for stepping in and helping me through this process. More

Motorcades Toyota Buying Experience This is the fourth car I got at this dealership and every time I went back to Bill Toth. Bill and the entire staff have done an outstanding job for me This is the fourth car I got at this dealership and every time I went back to Bill Toth. Bill and the entire staff have done an outstanding job for me and I would not hesitate to recommend Motor Cars Toyota and Bill Toth to all my friends. Steve Kunk More