Toyota Cleveland Heights

Motorcades Toyota Buying Experience This is the fourth car I got at this dealership and every time I went back to Bill Toth. Bill and the entire staff have done an outstanding job for me This is the fourth car I got at this dealership and every time I went back to Bill Toth. Bill and the entire staff have done an outstanding job for me and I would not hesitate to recommend Motor Cars Toyota and Bill Toth to all my friends. Steve Kunk More

My New Car Experience I absolutely love my new Camry Ray provided exceptional customer service, & went above & beyond to get me into what I wanted. I'm still smiling! I absolutely love my new Camry Ray provided exceptional customer service, & went above & beyond to get me into what I wanted. I'm still smiling! More

New Prius I am not an easy sell but Mr. Hanley was amazingly patient with me as I took my time deciding what car to buy. I am so happy with my Prius and really I am not an easy sell but Mr. Hanley was amazingly patient with me as I took my time deciding what car to buy. I am so happy with my Prius and really gratefull to Mr. Hanley for being so knowledgeable about how this car would best compliment my on-the-go lifestyle. I plan to teturn for my future car needs. I would hands down refer this dealership to others. More

The Pefect experience I came in looking for a preowned sienna van with low miles, I ran into Donald as soon as I walked into the dealership and he found me the exact car I I came in looking for a preowned sienna van with low miles, I ran into Donald as soon as I walked into the dealership and he found me the exact car I was looking for in less than ten minutes a 2012 sienna van with 7k miles! Thanks for making it so easy!!! More

Motercars Cleveland Hts. Shaul was professional and very friendly. The price was better then the other nearby dealerships.The paper work was processed efficiently. We drove aw Shaul was professional and very friendly. The price was better then the other nearby dealerships.The paper work was processed efficiently. We drove away with good feelings. More

New Toyota I just want to say that Donald lived up to my expectations, very kind, knowledgeable and honest! I had offers from other Toyota dealerships but my exp I just want to say that Donald lived up to my expectations, very kind, knowledgeable and honest! I had offers from other Toyota dealerships but my experience with Donald superseded my other experiences! I will continue to buy from Donald and recommend my friends and family! Thanks!!! More

Thomas Cargill- Exceptional Salemen I have purchased two cars from Thom in the last 2 years. This last transaction I brought a used 2009 Honda Accord on June 21st, 2014 and he deserve I have purchased two cars from Thom in the last 2 years. This last transaction I brought a used 2009 Honda Accord on June 21st, 2014 and he deserves the highest accolades. He is attentive, active listener,patient, knowledgeable personable salesmen with great follow thru. There were some personal extenuating circumstances that made the purchase a little more difficult than expected but his persistence in making this happen for me was incredible. I ended up with a great car and a great financing rate of which I was very very pleased. I would not hesitate to recommend Thom to family, friends and business colleagues because I know that he will take care of them. On another note the dealership staff were all very pleasant , helpful and knowledgeable. I would highly recommend MotorCars Toyota and Honda. Respectfully, Sheilah H. Shaker Heights More

Ken Mack I was in the market for a new car for the first time in 13 years. The service manager, Steve Walcoff, heard about the horrible experience I had had a I was in the market for a new car for the first time in 13 years. The service manager, Steve Walcoff, heard about the horrible experience I had had at a different dealership. He said that he would guarantee that if I was willing to drive to MotorCars Toyota, that I would be treated fairly and with respect. I did not let Steve know that I was coming because I wanted to see how the average customer was treated without knowing someone. I met with salesman Ken Mack on my own. Ken asked me a variety of questions about my driving habits and what features I was looking for in order to help me choose the best car to meet my needs. I test drove each car without feeling rushed. He explained the cars features and answered my questions in a very professional manner. When I said that I was torn between a Camry and an Accord, he went across the street to MotorCars Honda and brought an Accord over for me to test drive. He parked the two cars next to each other so I could move between the two until I made my decision. At NO time during the process did he ever pressure me to make a decision. When I said that I needed to sleep on it, he said that he understood and provided me with printouts and pricing details for both cars and told me to call him with any questions. When I came in the next day, he had both cars in the colors I chose parked in front of the showroom so I could test drive them both once again before I made my final decision. I was pleasantly surprised on what a great offer he made me the first time compared to what other local dealers were asking for the same car. After working with the very pleasant finance man, Ken took me out to my new Camry and showed me again how the features worked. He told me that once I have a blue tooth enabled phone, to come back and he would sync it for me, set everything up and show me how to use those features. He said that he would call me the next day just to see if everything was okay and to answer any questions I may have. Ken Mack made my car buying experience stress free and enjoyable. I strongly recommend him to anyone looking for a car. More

Awesome Experience! Excellent, no hassle experience. Ken Mack and the rest of the Motorcars Toyota team provided excellent service and I'm very happy with new Camry! Excellent, no hassle experience. Ken Mack and the rest of the Motorcars Toyota team provided excellent service and I'm very happy with new Camry! More

The Very Best Service I Have Ever Received I would like to thank David Taylor my service advisor. David You are most kind and I thank You so very very much. I really appreciate your help I would like to thank David Taylor my service advisor. David You are most kind and I thank You so very very much. I really appreciate your help and being so nice and helpful to me. All The Very best To You Always, David Your Happy Toyota Customer. More