Toyota Cleveland Heights

Overall great experience! Mr. Hanley was very friendly & informative. It was a pleasure from start to finish. I love my Camry! Great knowledge and no hassle. I highly recommend Motorcars Toyota and Mr. Ha & informative. It was a pleasure from start to finish. I love my Camry! Great knowledge and no hassle. I highly recommend Motorcars Toyota and Mr. Hanley. Thank you. More

Mr. Hanley was very helpful in my experience returning my leased vehicle and purchasing a new vehicle. He was very eager to ensure that I was happy with my purchase and knowledgable of the brands that were leased vehicle and purchasing a new vehicle. He was very eager to ensure that I was happy with my purchase and knowledgable of the brands that were carried by the dealership. I would definitely recommend Mr. Hanley and the Motorcars Toyota dealership to individuals I know. More

THIS IS MY SECOND PURCHASE FROM TOYOTA. I KEEP COMING BACK FOR THE GREAT SERVICE RIGHT FROM THE BEGINNING. KEN MACK IS A GREAT ASSOCIATE, FINANCE DEPT IS STRAIGHT FORWARD, AND SERVICE DEPT IS GREAT. BACK FOR THE GREAT SERVICE RIGHT FROM THE BEGINNING. KEN MACK IS A GREAT ASSOCIATE, FINANCE DEPT IS STRAIGHT FORWARD, AND SERVICE DEPT IS GREAT. More

Enjoyed working with Joe, to get just the right car for me, in just the right color. He is willing to follow up to make sure everything is easy in purchasing your car. Also he explains lease details well. me, in just the right color. He is willing to follow up to make sure everything is easy in purchasing your car. Also he explains lease details well. All around a great experience. More

We had the pleasure of purchasing our Toyota Corolla from Motorcars Toyota in Cleveland Heights, from representative Thomas Cargill. Both Mr. Cargill and the dealership are "First Class" professionals. The w Motorcars Toyota in Cleveland Heights, from representative Thomas Cargill. Both Mr. Cargill and the dealership are "First Class" professionals. The wife and I were looking for an affordable alternative for replacement of a recently Totaled Vehicle. Our budget was fixed - so the goal was simple. Purchase or lease a vehicle with a good to excellent track record that would endure 5 years, with "minimum" (or "No") unexpected service surprises. Toyota fit the specs and Motorcars Toyota offered us many selections to choose from. So we didn't have to go from dealer to dealer to find the "right" car. Mr. Cargill offered us at least 4 options - (over the 3 days he worked with us) that would fit our budget and achieve our goal. He was empathetic, trustworthy, and knowledgeable. We recommend his representation and this dealership as Reputable and a great place to do business! [Ps: The wife just loves "her" new corolla) More

Earl is a great salesperson. He is courteous, sensitive to the person's special needs, and extraordinarily attentive. I am an elderly retired teacher, and needed a car I could get in and out of without st to the person's special needs, and extraordinarily attentive. I am an elderly retired teacher, and needed a car I could get in and out of without stooping low and bumping my head against the door frame. Earl made sure the car I was going to buy was the one that I was most comfortable with. So I was given a chance to test drive four different models until I settled on the Camry. He did not rush me into making a choice, and he didn't even come along with my wife and me when we did the test drives. This gave us a chance to talk freely about each car as we drove them about. We greatly appreciated the privacy of the experience. When it came to the trade-in, a 2003 Toyota Corrola, with 168,000 miles on it, he was very generous in giving us a break on the price of the Camry. Also we asked for an installation of a back-up camera on the new car, and he was willing to give it to us at half price. When I picked the car up in a few days he explained all its features to me in detail, and he installed the telephone directory from my cell phone into the car's phone system. We don't buy cars very often and this was an experience with wonderful results. . More

Motorcars Toyota is a beautiful dealership with a happy and friendly environment. Our salesperson is extremely fast, efficient, wise and fun! We've been going to Mr. Bencivenni for many years and purchas and friendly environment. Our salesperson is extremely fast, efficient, wise and fun! We've been going to Mr. Bencivenni for many years and purchasing our vehicles with him thru Motorcars. I cannot say enough how satisfied we are with the Toyota dealership and Joe with their profound impact on our decisions to purchase the Toyota from Mr. Bencivenni. Thank you for continuing in your customer satisfaction! More

Our experience with Joe, arranging to lease a new Prius, was much more pleasant than we expected. He was not a high pressure sales person, but took the time and interest to listen carefully to what our conc was much more pleasant than we expected. He was not a high pressure sales person, but took the time and interest to listen carefully to what our concerns were and responded to those concerns with appropriate information. It surprises me to say (based on previous experience in other similar situations) that it was actually a pleasure to do business with Joe! More

The lease on my 2010 Toyota Corolla was coming to its termination during March of 2013. I did not lease the vehicle from Motorcars Toyota and had an unpleasant phone experience with an employee from the termination during March of 2013. I did not lease the vehicle from Motorcars Toyota and had an unpleasant phone experience with an employee from the leasing dealership. I called Toyota Financial and they told me to contact Motorcars Toyota, which I did. I did not know whether I should buy-out the 2010 Corolla or lease a 2013 Corolla or buy a different car. I contacted Motorcars Toyota and Mr. Waite had Joe Bencivenni take care of me. He was very knowledgeable and extremely nice. He let me know what each option would cost and the pricing was so good on the 2013 Corolla lease, that is what I chose. I love my 2013 Toyota Corolla and my experience at Motorcars Toyota in Cleveland Heights. More

Excellent customer service and availability. Open so that I could visit and shop after work. All my questions were answered. Great deal, good negotiation. Was advised about the condition of the vehicle prior I could visit and shop after work. All my questions were answered. Great deal, good negotiation. Was advised about the condition of the vehicle prior to meeting at the dealership. More