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Toyota Direct

Columbus, OH

4.2
1,558 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,558 reviews

April 14, 2012

I am extremely disappointed in this car dealership. I tried to work with them in 2006 for my Scion and ended up going to Germain and getting a great deal and positive experience. We live right near Easto More

by rebeblack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew in Finance
Apr 25, 2012 -

Toyota Direct responded

We sincerly apoligize for the unfortunate experience that occured with this client. We have learned from this transaction and strive for to provide an excellent customer experience. Toyota Direct has won the President's award 2 years in a row and all our employees strive for 100% customer satisfaction. We are also proud to be a signature dealership with Toyota one of the few in the region.

April 11, 2012

This was the best experience in buying a car. We were in an accident which totaled our previous Camry. Still shaken from the event and the other driver's insurance making everything difficult, we were in de More

by Lou&Tawny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Malek Abed and Rich Greenberg
April 09, 2012

I am 58, probably have purchased 20 cars from dealerships. We arrived late, the salesmen were busy, so finally the manager (?) came to us, quickly offered us a very fair deal (for both of us), an More

by Brian1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 09, 2012

I purchased this car for my daughter. The first two cars I tried to purchase from another dealer were sold before I could get to the Dealer. When I told Anthony my concerns, he worked with me to ensure I d More

by happykid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 02, 2012

Pleasant experience. Rich stayed past closing time in order to go over the features and details of my new car. Rich was thorough and very nice. More

by feltond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 01, 2012

I was very short on time and after a few phone conversations I arrived at the lot. With in a few minutes the car I was interested in was out front. After the test drive I was driving away with in More

by BArmstrong7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Singh
March 23, 2012

Our 'experience' with the Toyota Direct Team was nothing short of stellar! I sent my original inquiry email around 1:30 pm, and I was driving my new Rav4 home a few hours later that very evening. W More

by rseemueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 19, 2012

Everyone was very friendly & helpful, Remembered my name, answered all my questions. I bought a Scion xB and was planing on looking at something else but The Scion was calling out to me here I am!!!! I More

by marilynchillicothe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Obrien, Dave O'Brien
March 15, 2012

Came in for service on my 2008 Prius. Was talking about trading in our Prius for a new one, thought we would check it out while mine was in service. Found a black Prius 2011-price was right! Had a great ex More

by mbaier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave OBrien, Dave O'Brien
March 12, 2012

Toyota Direct, with Russell Doddroe as the sales rep., provided me an outstanding car buying experience! I was extremely impressed with Mr. Doddroe's expertise, friendliness, and thoroughness. While I ha More

by dgillum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russell Doddroe
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