Malek Abed
Malek Abed at Toyota Direct

Malek Abed

Management

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.6
145 Reviews

Dealership Experience

19 yrs, 5 mos

4.6

145 Reviews

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145 Reviews of Malek Abed

November 13, 2026

Dealership Rating
Employee Rating

3rd vehicle from this dealership. Islam was great, knowledgeable and very personable. I have always been happy with toyotas and purchasing from this dealer. More

by jlv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Islam Abed

Nov 13, 2026

Toyota Direct responded

Thank you for your continued trust and business! We're delighted to hear that Islam and the team made your third purchase a great experience. We truly appreciate your loyalty and kind words. Safe travels in your new Toyota! -Toyota Direct

November 13, 2026

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Employee Rating

This dealership has the worst service department ever. I would never go back; I’d rather travel 40 minutes from my home than return to this Toyota dealership, even though it’s only 8 minutes away. They ne More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 08, 2026

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Cool I guess I d k My guy 15 words is wild man A a More

by xavierz1225
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 06, 2026

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Employee Rating

Scheduling my oil change is so easy and convenient. When I get to my oil change they are so fast and efficient. I am so impressed with the service and care I receive from Toyota. More

by moorekristen91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2026

Toyota Direct responded

It makes us happy to hear that your oil change visits are seamless from start to finish, Kristen! Thank you for choosing Toyota Direct and for sharing your feedback. See you next time!

November 05, 2026

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Employee Rating

Great place and inventory. Russell was very helpful, patient, knowledgeable and professional. Will work with them again. More

by Alex W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe, Derrick Palm

Nov 05, 2026

Toyota Direct responded

Hi Alex, it's great to hear that Russell was able to help you out and we’d love to work with you again! Thank you for choosing Toyota Direct.

October 24, 2026

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Employee Rating

Wonderful that treated me always like a family, it’s my third car I am buying from here since 2004 More

by baahmadou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Doddroe, Derrick Palm

Oct 24, 2026

Toyota Direct responded

We really appreciate you taking the time to leave Toyota Direct this awesome review, thank you!

October 19, 2026

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Employee Rating

I went in for a 5000 service. The service writer said it would be an hour to an hour and a half. It took less than a half hour. Great service. More

by meweinstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Toyota Direct responded

Thank you for sharing your positive feedback of our service team! We appreciate your business and hope to see you again at Toyota Direct!

October 04, 2026

Dealership Rating
Employee Rating

Brought my Highlander in and wanted my trunk looked at because it’s makes an awful noise and gets stuck. Now my Highlander is making new deep noise with my AC and the trunk never got fixed. I tried callin More

by christinvargo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2026

Toyota Direct responded

I'm sorry to hear about the issues with your vehicle and the lack of response from my team. We definitely want to get these problems resolved, so please reach out to me directly. Thank you, Jemarc Marayag - Service Drive Manager - 614-476-1979

September 18, 2026

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Employee Rating

I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

September 13, 2026

Dealership Rating
Employee Rating

The communication was excellent, great people and easy to navigate process. All questions are answered More

by Shirin Abdullaeva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Snow

Sep 13, 2026

Toyota Direct responded

Shirin, feedback like this makes our day! We are thrilled that you had a seamless and informative experience with our team. Thank you for choosing Toyota Direct and for sharing your support!

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