Toyota Direct

Prompt service veh. completed at time promised. Service tech was very friendly. Shop was clean completed at time promised. Service tech was very friendly. Shop was clean More

The staff was efficient, knowledgeable & courteous! I appreciated a lift to a nearby supporter since service took over 4 hours. I appreciated a lift to a nearby supporter since service took over 4 hours. More

After signing in with Chris, I went to the lounge to wait. Upon arriving, a nice lady was filling the popcorn machine etc. and asked if I would like something to drink. I said I would like black coffee, wait. Upon arriving, a nice lady was filling the popcorn machine etc. and asked if I would like something to drink. I said I would like black coffee, she kind of wrinkled her nose and I said "unless you have cappuccino". She said she did and asked me to sit down and would I like chocolate in it. I said yes and she brought a cup to me. She told me if I needed anything else to let her know. My van was ready sooner than they said and Chris had it pulled in the building, just steps away from his desk. It was great. More

Visiting 3rd time in a week for the same issue, issue isn’t fixed. Simple water leakage which anyone can see. isn’t fixed. Simple water leakage which anyone can see. More

I don’t know who Derrick or Malek is, but Ashiqur is my salesperson. He’s amazing always on call, give me updates about everything; very understanding. Will always go back to see him if I’m looking for ano salesperson. He’s amazing always on call, give me updates about everything; very understanding. Will always go back to see him if I’m looking for another vehicle. My kids and family will go to see him. And this is the second car I purchased from him. More

I was set to have my TPMS sensors to be checked as I was getting a malfunction message. I was at the dealership before and they didn’t check the sensors per requested. So, this was a second visit. Deale getting a malfunction message. I was at the dealership before and they didn’t check the sensors per requested. So, this was a second visit. Dealer tech could not get the sensors to work. Stating that because they are wheels for the Tundra TRD Pro, I would need to buy new sensors for my Tacoma. I decided to check with another dealer and they stated that was not the case. They measure air pressure and have no idea what truck they are assigned to. So two visits and the dealership still couldn’t help. Will be the last time I bring my truck to be serviced. More

Columbus’s best dealership offers the best deals. I’ll definitely be coming back. Fadi Hamid was great. I’ll definitely be coming back. Fadi Hamid was great. More

Having issue with car whining with acceleration after service. Same issue one year ago and they found my car one quart low after service. When I took it in today I was told I have to pay $175 for diagn service. Same issue one year ago and they found my car one quart low after service. When I took it in today I was told I have to pay $175 for diagnostics test!! More

I came in for oil change, and now my car is saying that I need service a oil change not very happy with the results need service a oil change not very happy with the results More

Toyota Direct has exceptional customer service. Thank you, Nick. The buying experience was above expections. Thank you, Nick. The buying experience was above expections. More