Toyota Direct - Service Center

terrible service, couldn’t find the problem to fix my car and never called back and never called back More

Very knowledgable, helpful and personable; Excellent representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. More

Chris Grossman makes sure all is done for my car and it is done on time is done on time More

Full service dealership with friendly staff and consummate mechanics. They make the wait as frie n day as possible. consummate mechanics. They make the wait as frie n day as possible. More

Isatou was awesome! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! More

The person I worked with nice and helpful. Service was quick. I liked the option to text with questions while I was waiting. Service was quick. I liked the option to text with questions while I was waiting. More

I’ve been brining my Toyotas here since I bought it in 2015. I’ve always had great personal service. Since the department expanded, I’m no longer able to make an appointment with the same service dept per 2015. I’ve always had great personal service. Since the department expanded, I’m no longer able to make an appointment with the same service dept person. Originally I was able to build a rapport with a service person. I felt I was important and they cared. The last 2 times, I was just another car to be serviced. Really disappointing More

Toyota direct is my place to go for service on my vehicle. I will be back. vehicle. I will be back. More

Isatou was extremely friendly and helpful to make right service decision during my last visit to Toyota Direct service decision during my last visit to Toyota Direct More

I was told my car needed services that I have never been told before. Other times I visited, the services were straightforward. However, this time, I felt like the worker was working off of commission or so told before. Other times I visited, the services were straightforward. However, this time, I felt like the worker was working off of commission or something and kept adding on more and more. I come in to a Toyota dealership because I feel like I trust you all to tell me what is best for my car but also not to oversell me unnecessary services. This time around, I did not trust the service team but I had no other choice but to trust them and pay for all services since they “scared” me into buying them. Your service team need to be more unbiased and offer services with all information without instilling fear that something terrible might happen to the car. People come in to get services completed who may be unknowledgeable about cars but that shouldn’t warrant being taken advantage of. More