Jeremy Rodock

This service department used to be amazing. Now that Jeremy Rodock is not longer working there, the place is horrible!! The staff has no training and the service manager I spoke to was horrible Now that Jeremy Rodock is not longer working there, the place is horrible!! The staff has no training and the service manager I spoke to was horrible. I have been a long-time customer here and will never return. More

by JoshSilverman Verified Customer Verified Customer

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The service writer, Tony, was very professional and took the time to listen to our concerns about the car. Between him and the technician, the problem was resolved. the time to listen to our concerns about the car. Between him and the technician, the problem was resolved. More

by gbudman Verified Customer Verified Customer

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I got done a recall. Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohi Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohio. Thank you so much to the gentleman who helped me out. More

by regino antonio rodriguez ulloa Verified Customer Verified Customer

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I wish I could remember the names of each staff person who assisted me this time. Everyone was wonderful from the person who checked me in to the person who gave me a lift home. The price was high, but eq who assisted me this time. Everyone was wonderful from the person who checked me in to the person who gave me a lift home. The price was high, but equivalent to any other good service center these days--costs have gone up for everything. More

by dhammakamala Verified Customer Verified Customer

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Oil change took about an hour. The waiting area was stock with complimentary food and hot beverages. The waiting area was stock with complimentary food and hot beverages. More

by jrcraec07 Verified Customer Verified Customer

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I believe that Toyota Direct has no equal. I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for wo I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for work on my vehicles She is thoughtful, efficient and personable. More

by DALEKOCAREK Verified Customer Verified Customer

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Mindy is fine however Jeremy who I also have been dealing with is a rude obnoxious person who thinks everyone is an idiot. with is a rude obnoxious person who thinks everyone is an idiot. More

by donyontz Verified Customer Verified Customer

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Once you’ve purchased a car from Toyota Direct when you get it serviced at the service department they seem to not care about you anymore. Very unprofessional. get it serviced at the service department they seem to not care about you anymore. Very unprofessional. More

by jayktaniguchi Verified Customer Verified Customer

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Always attentive to the customer needs Wonderful personality. Timely response and very much aware of my concerns personality. Timely response and very much aware of my concerns More

by master_mower Verified Customer Verified Customer

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The car a bought in January has not operated correctly since 2 weeks after a bought it. I could get no one in the whole company to return a call for weeks from your dealership even after leaving messages. since 2 weeks after a bought it. I could get no one in the whole company to return a call for weeks from your dealership even after leaving messages. The Lincoln Aviator is currently at Ricard Ford and has been there Since February 14, the expected cost of repairs are above $17,000 they can not get anyone from your dealership to call them either. also prior to going there i was told by your service department there was another issue which was not true as they never did any testing on the Vehicle while it was there you don't have the computers i found out later after he ttry to have me pay $1600 for what he said was not covered in my platinum extended warranty. I am a disabled Combat Veteran and i live by the codes of Respect, Honesty, and Integrity maybe you employees should practice that. More

by david.corbin Verified Customer Verified Customer

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