Mindy Hill
Mindy Hill at Toyota Direct

Mindy Hill

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
188 Reviews
4.4

188 Reviews

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188 Reviews of Mindy Hill

October 15, 2026

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Mindy was so nice and took great care of my car! Plus the pastries in the loumge were a nice touch. More

by lainaj
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Recommend Dealer
Yes
Oct 15, 2026

Toyota Direct responded

We are so grateful for your business at Toyota Direct, thank you very much!

October 14, 2026

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Last couple of months I serviced something and they said u will this service next 60000 miles but when I visit this month again they ask me and they did service again. that is so ridiculous 🙄 More

by ashokthapa557
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Recommend Dealer
No

Other Employees Tagged: Maggie Arnold

October 07, 2026

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$106 to plug into the computer to tell me nothing = ripoff There was a red warning light I could hear there was something and the onboard computer didn’t store the warning More

by Lshoaf1217
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Recommend Dealer
No
Oct 07, 2026

Toyota Direct responded

We aim to provide transparent and valuable service, so it's concerning to hear that you felt the diagnostic fee didn't meet your expectations. If you'd be willing to discuss what happened further, I would appreciate it. Thank you, Paul Sayre - Service Manager - 614-476-1979

October 06, 2026

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Mindy was very polite and helpful, I have always taken my car to toyota direct!!! More

by jazzer1102
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Recommend Dealer
Yes
Oct 06, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

September 23, 2026

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This service appointment went smoothly. Ended up needing new brakes, so took longer than planned, but Mindy kept me updated and that allowed me to leave and come back to pick up my car. More

by paulabrose
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Recommend Dealer
Yes
Sep 23, 2026

Toyota Direct responded

Hi Paula, thank you for sharing your feedback about Mindy and the team! We appreciate your business at Toyota Direct and hope to see you again down the road!

September 21, 2026

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Explained everything about my needed care and fixed everything that was needed. They did a good job and I was back on the road again with no problem More

by billsandie
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Recommend Dealer
Yes
Sep 21, 2026

Toyota Direct responded

Hi Bill, we're glad our team explained everything clearly and got you back on the road smoothly at Toyota Direct. Safe travels!

September 18, 2026

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I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
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Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

September 15, 2026

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Liked her upbeat personality. She saw welcoming, friendly and informative. She explained the bill when service was completed. More

by beltjane
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Recommend Dealer
Yes
Sep 15, 2026

Toyota Direct responded

It's wonderful to hear that our team made you feel so welcome and informed! Thank you for choosing Toyota Direct. We hope to see you again down the road!

September 15, 2026

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Mindy was great; she's a real asset in such a role! The wait was much longer than usual, but it was super busy for being so early. Service was great, as usual. More

by jennbarr78
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Recommend Dealer
Yes
Sep 15, 2026

Toyota Direct responded

We’re proud to have Mindy on our team, and thank you for your patience. From all of us at Toyota Direct, we truly appreciate your business. Safe travels ahead!

September 12, 2026

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Employee Rating

They got me in and got the job done quickly without a hitch. I'm sure I'll be back soon More

by Stevenwchase28
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2026

Toyota Direct responded

It makes us so happy to see positive reviews. Thank you from all of us at Toyota Direct!

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