
Toyota Ford of Greenfield
Greenfield, MA
Filter Reviews by Keyword
By Type
Showing 932 reviews
We highly recommend Shane Barbato of Toyota of Greenfield My wife and I had such a great experience dealing with Shane Barbato . What great service he gave us ,Thank You Shane ! We will be back My wife and I had such a great experience dealing with Shane Barbato . What great service he gave us ,Thank You Shane ! We will be back More
Highly recommend Toyota of Greenfield. Shane. Ask for Shane! my husband & I had been searching for a Toyota Corolla for quite some time. We had been to many places but Toyota of Greenfield by far has the best c my husband & I had been searching for a Toyota Corolla for quite some time. We had been to many places but Toyota of Greenfield by far has the best customer service. The people there are very welcoming in the most sincere way. We worked with Shane Barbato, the best Sales person I've met. We HIGHLY recommend Cartelli Toyota of Greenfield. We will go back:) More
My husband and I highly recommend Shane Barbato! My husband and I recently purchased a new vehicle from another dealer (Different from Toyota) and we had several issues and returned the vehicle. We t My husband and I recently purchased a new vehicle from another dealer (Different from Toyota) and we had several issues and returned the vehicle. We test drove 8 different SUV's and met with 8 different sales managers. We actually never met Shane in person, but I have to say we are both highly impressed with his knowledge about the Toyota Highlander as well as his customer service. We live about 45 minutes away and made purchasing the vehicle extremely easy and saved us a ton of time! Shane we cannot thank you enough for your wonderful hospitality! More
We'll be back in three years! We purchased a used Toyota Corolla 11 years ago at the former Greenfield Toyota. This car now has 173,000+ miles and has been a great car. When we de We purchased a used Toyota Corolla 11 years ago at the former Greenfield Toyota. This car now has 173,000+ miles and has been a great car. When we decided to give this car to our daughter, we were pretty sure we'd get another Corolla. The 3 year leasing deal we were presented fit our current needs and Shane personally delivered our 2016 Corolla to our house today. We're glad we decided to work with Toyota of Greenfield. Shane was helpful at all points along the way. More
Another fantastic, successful Toyota purchase I decided that I enjoyed driving my wife's RAV4 more than my Tacoma, so I phoned my favorite sales rep at Toyota of Greenfield, Shane Barbato on a Mon I decided that I enjoyed driving my wife's RAV4 more than my Tacoma, so I phoned my favorite sales rep at Toyota of Greenfield, Shane Barbato on a Monday morning and told him what I was looking for and that I wanted to trade my 2014 Tacoma for a 2016 RAV4. By that afternoon, he phoned me to let me know that he had 3 vehicles which fit my criteria. I went down that afternoon for test driving, and settled on one of them, and took delivery Tuesday afternoon! Toyota of Greenfield gave me top dollar for my Tacoma, and Shane made the whole process virtually effortless, taking care of all the backend complex paperwork details. I have been EXTREMELY satisfied with Toyota ownership since we bought our first two Corollas in 2004, and have had a flawless experience since with a 2014 Tacoma, a 2015 RAV4, and now own a 2016 RAV4. We are so happy with the Cartelli owned, Toyota of Greenfield, and Shane Barbato as our sales rep, that, this time, we came from our new home in Florence to buy this recent RAV4, rather than going to the Northampton dealership. If Shane is still at the Greenfield dealership when we need our next Toyota (we won't buy any other brand now), we will be seeing him again! More
great experience Worked with Shane Barbato to lease new 2016 RV4..He answered all my questions and went out of his way to make sure my wife understood the difference b Worked with Shane Barbato to lease new 2016 RV4..He answered all my questions and went out of his way to make sure my wife understood the difference between leasing and buying , talked to both of us and made the entire sales very easy..thank you...jim w More
Miracles Happen at Toyota of Greenfield! Shane is simply a get things done kinda guy! Since everyone is into grades these days, allow me to input my A+! I walked in with no real pay stubs, Shane is simply a get things done kinda guy! Since everyone is into grades these days, allow me to input my A+! I walked in with no real pay stubs, a federal tax lien, and about 10 open delinquent account from my hospital bills. Did I mention, I also danced my way in with a whopping credit core of 530! Yes, that is in the category of "Very Poor"... They didn't freak out, put me down, or make me feel like a xxxxxxxx! Instead, they went to work and got me approved for a brand new 2016 Toyota Tundra SR5 with only 130 miles on it:)! It was a miracle! Since getting approved and making my payments, credit has shot up 100 points, and now I get offers for credit cards and soon will be able to re-finance for a lower payment!:) Thanks to Shane and the guys in the office, I'm on my way to proving myself once again, and putting myself in a position to buy a house soon! BTW, the 2016 Toyota Tundra was the BEST truck on the lot!!!!! I wasn't out in some credit rehab pile of junk that no girls would dare get into. I have also brought my truck in for my first oil change and some custom work done. They did it fast, really cheap, and never grumbled. I had bad experiences after bad experiences going to dealer lots and this was absolutely my last try at a dealer, and thank god I did. It was nothing short of a miracle! Shane is the best! More
Very friendly and professional They were very knowledgeable and friendly. They worked on our schedule and were not aggressive at all. They gave us a great appraisal for our car, pri They were very knowledgeable and friendly. They worked on our schedule and were not aggressive at all. They gave us a great appraisal for our car, price for our new car and worked hard to get us the best bank loan rate. They have been very professional and friendly thru out all our visits. More
Great car buying experience I just bought a 2016 Toyota Highlander XLE at Toyota of GFLD. While I had done a fair amount of research, Shane Barbato took the time to understand my I just bought a 2016 Toyota Highlander XLE at Toyota of GFLD. While I had done a fair amount of research, Shane Barbato took the time to understand my vehicle needs and provided helpful guidance in making such a big purchase (my first new car in over 20 years). Craig Bodenstein helped us get to a very fair price (validated by hours of research). They are good, customer-focused people who are just plain fun to talk with too. I'd recommend doing business with Shane and Craig. More
Greenfield Toyota I just purchased a 2016 Toyota Tundra 1794 with the TRD off road package from Shane Barbato of Greenfield Toyota, Greenfield Ma. I had a very bad e I just purchased a 2016 Toyota Tundra 1794 with the TRD off road package from Shane Barbato of Greenfield Toyota, Greenfield Ma. I had a very bad experience with Stephens Auto in Bristol Ct. the day before and was second guessing my purchase of a Toyota. They wanted a down payment before a test drive of a vehicle they did not even have on their lot and then told me that the truck I wanted didn't exist. The next day I went to Greenfield Toyota. Shane and the dealership were helpful and pleasant to work with, I was able to test drive a vehicle that day, they were able to answer any questions I had and I was able to put a down payment down with the confidence that they could locate the truck I wanted at a fair price. I think that the dealership went out of their way to locate the truck I wanted across state lines in NY where other dealers told me that the truck was unavailable and they wanted to sell me what they had in stock, and in some cases not even on the lot. Stephens Auto lost out in over 100K in sales on my truck, my friend's future purchase, and who knows how many other sales will be lost. Even though I have not purchased any vehicles from Gary Rome in Holyoke Ma I like his quote... 'Gary, it doesn't cost anything extra to be nice. People want to do business with people they trust and feel comfortable with. We treat everyone like family.'" Thank you Shane and Greenfield Toyota Keep up the good work and looking to do many years of business with you. More