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Toyota Ford of Greenfield - Service Center

4.8

31 Lifetime Service Reviews

One Main Street, Greenfield, Massachusetts 01301

31 Reviews of Toyota Ford of Greenfield - Service Center

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December 08, 2017

"Dead Battery"

- Jo-Ann Osborne

My husband stopped in yesterday as he was having trouble with his battery. He did not have an appointment but they took care of him right away and he was able to get back to work on time. Great service.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 07, 2017

"Excellent service"

- svenska53

I brought my 2013 Rav in for a torque converter replacement. Everyone from the young man who works in the service drop off bay to my service representative Tim were helpful and very pleasant to work with! This was my first time at Greenfield Toyota and I am very pleased with not only how I was treated but at how wonderful my Rav is running after the replacement. I used to drive almost an hour and a half to the dealership I purchased my Rav at in order to get service. Greenfield is 30 minutes from my home.... I will use them from now on for all my service needs!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2017

"Service on Nov. 20th"

- Satisfied customer

Extraordinary service. Kayleigh found room in busy schedule for unexpected battery replacement and service crew managed to do my 110,000 mile maintenance as well.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2017

"I’m glad to use Toyota of Greenfield "

- Sn art13

I’m always glad to bring my car in for service and have Tim help me! He always listens and hears my concerns. He works with me to get the best service I can for that visit and puts me at ease if I have concerns. Yesterday experience was exceptional because I forgot the key to my locker for college with my mid term project in it and he was able to get the key to me . I will continue doing business with Toyota of greenfield because of Tim and the service I receive. Thanks

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim St.Claire-Smith
July 20, 2017

"Very happy, quick, timly, pleasant"

- Squeakny

I called last week, they ordered the part, called me back that day. Made an appointment for the following week. They took my car on time and brought it back within the time frame. Quick and simple!!!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tim Smith
June 27, 2017

"Best Sales and Service Crew!"

- JessieF

The whole process from booking my appointment online to get my car's oil changed was super easy and the Service employees are the best - great customer service! I am so glad to have bought my car at Toyota of Greenfield and getting service from them. The crew really make you feel welcomed.

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Colleen Jenkins
June 23, 2017

"Good service"

- Car girl 1

Very courteous people. Nice value with Toyota Care. Close to home and great sales and service! Always helpful when I call or come in if there is a problem.

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Yes
Employees Worked With
Jared Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 23, 2017

"Service Department"

- Toyota Fan

Very friendly staff and service was completed in just 25 minutes! Thank you for a great job. I love my new RAV4 Hybrid! Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 15, 2017

"Fast, friendly, even though I completely missed my appt"

- Reb208

Everyone on staff was great, super friendly! They worked me in at the end of the day even though I was three hours late for my appointment for an oil change and recall. Would definitely come again and recommend to friends!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2017

"Outstanding job on my truck!! Very friendly "

- Bubba

Outstanding work well done on time very friendly people at greenfield Toyota. I will take my truck to them if I ever need repairs on my tacoma. Every one was friendly good coffee and it was freeee!!

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Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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