
Toyota Ford of Greenfield
Greenfield, MA
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I looked for a used vehicle for quite awhile. Dealt with a lot of sales people and various sales tactics. NOT at Toyota of Greenfield. Mark Caloon was friendly, professional and helpful. I found the vehicl a lot of sales people and various sales tactics. NOT at Toyota of Greenfield. Mark Caloon was friendly, professional and helpful. I found the vehicle I wanted and Mark had it ready to go the next day. A problem with the radio brought me back but a quick resolution was found and I am very happy with all aspects of my purchase. I will buy a vehicle there again!! More
Michael was a pleasure to work with,Pleasant, helpful, Michael was a pleasure to work with,Pleasant, helpful, and knowledgeable. The price was too high, but not beyond what I was willing to pay. See you Michael was a pleasure to work with,Pleasant, helpful, and knowledgeable. The price was too high, but not beyond what I was willing to pay. See you next time, and I would certainly recommend you to some one looking for a Toyota More
Marty Kendrick was great. Toyota Ford of Greenfield is smaller compared to other dealerships in the area. I gave a 5 star review because of the friendliness and cooperation that I got when making my decis smaller compared to other dealerships in the area. I gave a 5 star review because of the friendliness and cooperation that I got when making my decision to by a car. Marty was a very nice guy and he answered all the questions that I had without any problems. I had gone to many other Ford dealerships and all they tried to do was take my money and dodge questions. And I returned to Marty because of the respect that he gave me. I would definitely recommend this dealership and Marty because I had a great experience and I'm glad I bought through them. More
Marty was friendly and knowledgeable and made the whole experience enjoyable and stress free. We prefer to shop local and were happy to find exactly what we were looking for at a reasonable price just 10 m experience enjoyable and stress free. We prefer to shop local and were happy to find exactly what we were looking for at a reasonable price just 10 miles from home. We've been Toyota owners since 1979 and have worked with many dealerships across Massachusetts. This by far was the easiest and most pleasant car buying experience we've ever had. More
My experience was extremely positive. This was the first time I've purchased a car and Marty was amazing. Marty is friendly, honest, explains things clearly and makes you feel very compfortable and taken ca time I've purchased a car and Marty was amazing. Marty is friendly, honest, explains things clearly and makes you feel very compfortable and taken care of. I'm thrilled with my new car, the value and quality are great. I would send anyone I know to this dealership and tell them to ask for Marty! More
The sales man and the appraiser were great. The method used to appraise my truck is a great improvement over my previous experience with car buying. Also all the promises on delivery were met, much to my used to appraise my truck is a great improvement over my previous experience with car buying. Also all the promises on delivery were met, much to my surprise. Your teem is very efficient The vehicle was delivered as promised, nicely detailed. Thank you Dan Peirce More
This place is FULL of thieves! They've done things on my car that WERE NOT asked for or required without asking, then they've overcharged us! And EVERY single time I drive one of my families cars off the my car that WERE NOT asked for or required without asking, then they've overcharged us! And EVERY single time I drive one of my families cars off their lot something breaks! They break things so you'll come back, or just not so what they said so you'll be back for the same thing! Then when you call them out, they basically call you stupid. Dishonest and ridiculous business. Don't take your cars here, save yourself the time and aggravation. More
We had tried at least a dozen different dealerships and thanks to Shane Barbato and Craig Bodeinstein we were able to finance a vehicle. Thank you guys so much, there are not enough words to say how grate thanks to Shane Barbato and Craig Bodeinstein we were able to finance a vehicle. Thank you guys so much, there are not enough words to say how grateful we are to the entire staff at Ford Toyota of Greenfield. The best part is at NO time did we feel any pressure to purchase, Shane and Craig left the decision up to us!!! THANK YOU THANK YOU THANK YOU More
I've purchased two cars from Marty Kendrick and had a great experience each time. When my daughter was looking for a used Camry I suggested that she talk to Marty. He found her a terrific car and he ma great experience each time. When my daughter was looking for a used Camry I suggested that she talk to Marty. He found her a terrific car and he made the whole experience easy for her. Marty is dedicated to his customers and always goes the extra mile. He is friendly, trustworthy and never pressures the customer. I wouldn't buy a car from anyone else which is why my daughter and I drove from Watertown to Greenfield to buy her car from Marty at Toyota of Greenfield. More
Buying a new vehicle should be fun! As expected, I had a great experience purchasing a 2014 Highlander Limited. Mr. Mark Caloon, the sales consultant, was business-like yet relaxed and friendly. All my que great experience purchasing a 2014 Highlander Limited. Mr. Mark Caloon, the sales consultant, was business-like yet relaxed and friendly. All my questions and requests were handled expeditiously. All statements that Mark made rang with a feeling of succinct honesty with no hint of hyperbole. Also, he left the door open for any follow-up questions. Michael, the business/finance manager, handled the closing promptly with an easy-going manner. Although the physical facilities were too tight and needed updating, it's the people that make an organization successful. In that regard, Toyota of Greenfield is the hallmark for customer service. Don Moran More