
Toyota Ford of Greenfield
Greenfield, MA
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Scott Martowski handled a bad situation (misrepresentation of services rendered) I had with a service rep and made it right. He went out of his way to address and correct the problem. Aft (misrepresentation of services rendered) I had with a service rep and made it right. He went out of his way to address and correct the problem. After the repair, I gave it a week to ensure that all was well with the truck. Scott followed up to make sure that I was satisfied and insisted that I contact him personally if any issues develop related to the replacement of the rear differential housing. In this day an age talk is cheap but Scott walked the walk on this one. Though I'm a firm believer in the "burn me once" philosophy with car dealers and garages he made things right and went out of the way to win back trust. More
I was very pleased with Marty. I had been disgusted with a more local dealership that was very pushy and just turned me off. Marty talkedto me like a person and not a pay check and did everything and anythi a more local dealership that was very pushy and just turned me off. Marty talkedto me like a person and not a pay check and did everything and anything he could to help me. I will definitely recommend this dealership and Marty to friends and family. More
I have purchased 4 vehicles, and my husband has purchased 2 trucks from Toyota of Greenfield beginning in the early 90's. The sales people are attentive to our needs in a vehicle, they are friendly and help 2 trucks from Toyota of Greenfield beginning in the early 90's. The sales people are attentive to our needs in a vehicle, they are friendly and helpful too. When someone rear ended me in 2010, Carol Buker was the best! She took care of everything for me. I moved out of state in 2012, but have recently moved back and am looking for a truck...the first person I thought to go to was Carol Buker. I highly recommend this dealership! More
The people at this dealership are very friendly and easy going. There's no high pressure going on at any time. They are knowledgeable about the vehicles they're selling and are really helpful as you make yo going. There's no high pressure going on at any time. They are knowledgeable about the vehicles they're selling and are really helpful as you make your buying decision. We definitely made the right choice in choosing Toyota Ford of Greenfield. More
Wonderful experience! I would recommend the dealership to any of my friends or family! Sammy, Ken and Ryan were very helpful and I love my new vehicle! any of my friends or family! Sammy, Ken and Ryan were very helpful and I love my new vehicle! More
Buying a car especially a previously owned gave me reasons to PAUSE. From start to finish the sales man, Marty Kendrick was awesome. Marty was informative, funny and made our buying experience a roc reasons to PAUSE. From start to finish the sales man, Marty Kendrick was awesome. Marty was informative, funny and made our buying experience a rock solid buy. Thanks Marty. More
I was very happy with the experience at Toyota of Greenfield, especially with my salesman, Mike Dubour. The car was just as advertised in great condition and I got a very fair price in addition to m Greenfield, especially with my salesman, Mike Dubour. The car was just as advertised in great condition and I got a very fair price in addition to my trade in. I will be buying my next (3rd) Prius with him. More
I had a great expience dealing with Marty Kendrick. The first vehicle I looked at was not right for me and did not feel pressured from Marty to buy it. When I did find the right vehicle online, I called M first vehicle I looked at was not right for me and did not feel pressured from Marty to buy it. When I did find the right vehicle online, I called Marty again and finalized my purchase. Marty answered all my questions and explained things very well. While the tires and breaks were OK but not great, Marty had them all replaced at no extra charge. He also had the vehicle delivered to my house for convenience. I also worked with Ryan Deveney to do all the paperwork. Ryan explained everthing clearly and I did not fee pressured to purchase all kinds of extras. I highly recommend Marty, Ryan, and Toyota Ford of Greenfield. More
I am very satisfied with the employees. When they know that I am busy at classes and can not drive the car back to my place, they sent it to me. I am really appreciate your help. that I am busy at classes and can not drive the car back to my place, they sent it to me. I am really appreciate your help. More
The salesman reached out to me after I utilized True Car on the internet in looking for a car. He saw to it that I was able to get a car with the proper color from another dealership on the internet in looking for a car. He saw to it that I was able to get a car with the proper color from another dealership More