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Toyota Ford of Greenfield
Greenfield, MA
932 Reviews
New and Used Toyota Car Dealer in Greenfield, MA
If you're in the market for a quality, dependable vehicle, Toyota of Greenfield is the best place for you to shop! We pride ourselves on our customer service, which is a direct result of our experience in the business. With a team that will go above and beyond for your satisfaction, we are not your average car dealer. Our huge inventory makes it easy for you to drive off of our lot in the perfect vehicle for you.
We offer both Ford and Toyota's brand new 2018 line, including all models with a variety of design options. We have a great selection of certified pre-owned vehicles, as well. No matter what you're looking for, you can count on us to have what you need.
Not only do Greenfield residents look to us as their #1 source for new and pre-owned Ford and Toyota vehicles, but we also service the surrounding areas of Springfield, West Springfield, and Northampton. Come by our dealership and take a look at our quality selection.
Toyota and Ford of Greenfield has a team of talented technicians who can provide service and repair for any and all of your Toyota and Ford needs. If you have an accident, the Collision Repair Center is also available to help you in any way possible. As a leading dealership, we work hard to continue taking care of everything you need, and our friendly and knowledgeable staff are happy to assist.
We are located at 1 Main Street in Greenfield, MA, just past Beijing House. Sales is open from 9am to 7pm, Monday through Thursday, 9am to 6pm on Friday, 9am to 5pm on Saturday, and on Sunday from 12 PM to 4 PM. Our toll free number is (888) 923-8230. Trust us as your Toyota and Ford car dealer and get rolling in the perfect vehicle for you, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 AM - 4:00 PM
Service
Monday 7:30 PM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 932 reviews
February 08, 2022
Bait and Switched... Their online trade-in calculator was three thousand dollars higher than what they quoted me, when I was physically in their dealership: citing a loud wheel bearing for the vast discrepen three thousand dollars higher than what they quoted me, when I was physically in their dealership: citing a loud wheel bearing for the vast discrepency. They claimed that the online tool was for what the resale value of my vehicle would be, which is not true. And why would that be helpful to prospective buyers, what do I care what they're going to sell my trade-in for? What really pissed me off about this, is that I drove an hour out of my way to be taken in by this. I even called the day of my appointment to review and confirm the numbers we had talked about on the phone. No further information about my vehicle was asked for. I have read on this post about the nitrogen tire thing. Yes, they had that on the bill as well. WHY? Throughout my driving lifetime, I've probably spent $10 for air, which in nature is 71% nitrogen anyways. The argument that it prevents tire rot, is also pointless, because most tires get replaced every 3 years. Clearly a gotcha fee from the 20th century. This dealership needs a customer service wake up call. More
by RobertCarey
Employees Worked With
Prefer not say
January 27, 2022
We were not expecting to have to buy a new car, our old car had the transmission stop working on Sunday Jan.23 2022. and left us with no reliable transportation. On Monday morning my wife called Tim Sulliv car had the transmission stop working on Sunday Jan.23 2022. and left us with no reliable transportation. On Monday morning my wife called Tim Sullivan Sales consultant with Toyota Ford of Greenfield, and explained our plight, Tim took the time to listen to our immediate needs and what we could comfortably afford, and after an exchange of pertinent info. Tim Called us back and had the right vehicle waiting for us right at their location, By Wednesday morning we were back in a reliable vehicle, with the most painless car shopping experience we've ever had. I would highly recommend Tim Sullivan and Toyota Ford of Greenfield for all of your vehicle needs More
by twogolddogs40
Employees Worked With
Tim Sullivan
January 15, 2022
Overall OK BUT ultimately not happy: Purchased a used Toyota from an excellent salesperson, Jared, and everything went well till the end of the buying process. Right when it came time to sign and pay I w Toyota from an excellent salesperson, Jared, and everything went well till the end of the buying process. Right when it came time to sign and pay I was told that there was an additional and unwanted " Nitrogen Tire Fill" cost of $200. Online reviews of nitrogen tire fill say it is totally unnecessary and useless, my opinion also. I did not request this option and they refused to remove it. They should have told me about this upfront as one is forced to purchase a useless option that you may not want. My suggestion to all who buy a used vehicle at Greenfield Toyota is to tell them if you want or decline this option upfront. Thinking about it now, I regret not walking out at that point but they know you have decided to buy when they tell you about this $200 "option" when you are about to sign and pay. Can't wait to see the dealer response. If they decide to refund this $200 I will post another more positive review. My plan was to buy a new $70K + vehicle, but now will look elsewhere. Thank you More
by Wayne
Employees Worked With
Jared Johnson
December 30, 2021
Everyone at Toyota &Ford of Greenfield have been absolutely wonderful to work with. They are very committed to helping you find the vehicle of your dreams and at a price you can afford. They take ti absolutely wonderful to work with. They are very committed to helping you find the vehicle of your dreams and at a price you can afford. They take time to listen and do everything possible to make your buying experience positive. I recommend Greenfield Toyota and Ford to everyone. The entire team is very professional and polite, they take time to explain all the vehicle's features and even help you install your phone. The service department is second to none, I have tied several different dealerships and none have done the great job that you get in Greenfield. I absolutely will keep taking my business to Toyota and Ford of Greenfield. More
by tdewkett12
Employees Worked With
Roman Goretskiy, John Potter. Five stars
December 12, 2021
Ordered a new 2021 bronco. Dealer kept to our original deal which made me pleased. Seemless delivery and good response to emails and questions. deal which made me pleased. Seemless delivery and good response to emails and questions. More
by Rachmaciejmark
Employees Worked With
Chris Taylor
December 02, 2021
Sales person and business manager on the Toyota side are so good to work with. The buying process was perfect. Thank you Shane and Craig! so good to work with. The buying process was perfect. Thank you Shane and Craig! More
by madiluke1
Employees Worked With
Shane Barbato, Craig Bodenstein
November 22, 2021
Dan Underwood was a pleasure to work with. I ordered my new vehicle, a 2021 Ford Bronco, and it was a seamless transaction. He was responsive, answered all questions through the wait period and through th new vehicle, a 2021 Ford Bronco, and it was a seamless transaction. He was responsive, answered all questions through the wait period and through the delivery period. For once, a car buying experience was a pleasure instead of being one of dread. More
by cruckfather
Employees Worked With
Dan Underwood
November 12, 2021
I arrived after 10AM and Mark Coloon the sales was ready for me. My son was in the office working on the paper work. Everyone was friendly and helpful getting my car ready. They handled the plates, inspe for me. My son was in the office working on the paper work. Everyone was friendly and helpful getting my car ready. They handled the plates, inspection and all the things I needed so I could drive my new car home that day. Thank you all, Mercie Vinton More
by mercievinton
Employees Worked With
I don't remember the names of all the men but everyone was helpful and friendly., Mark Caloon
November 09, 2021
I have enjoyed doing business with Ford of Greenfield since 2015. Recently I purchased a 2021 Ford F-150 and I could not be more pleased with Dan Underwood the salesperson I worked with over the past fe since 2015. Recently I purchased a 2021 Ford F-150 and I could not be more pleased with Dan Underwood the salesperson I worked with over the past few months. Dan could not have been more helpful in assisting me find the truck I was looking for. Dan is extremely knowledgeable and was great to work with. A professional who knows his business...extremely thankful for all the help he provided. More
by rjcarpenter381
Employees Worked With
Dan Underwood
