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Toyota Ford of Greenfield
Greenfield, MA
932 Reviews
New and Used Toyota Car Dealer in Greenfield, MA
If you're in the market for a quality, dependable vehicle, Toyota of Greenfield is the best place for you to shop! We pride ourselves on our customer service, which is a direct result of our experience in the business. With a team that will go above and beyond for your satisfaction, we are not your average car dealer. Our huge inventory makes it easy for you to drive off of our lot in the perfect vehicle for you.
We offer both Ford and Toyota's brand new 2018 line, including all models with a variety of design options. We have a great selection of certified pre-owned vehicles, as well. No matter what you're looking for, you can count on us to have what you need.
Not only do Greenfield residents look to us as their #1 source for new and pre-owned Ford and Toyota vehicles, but we also service the surrounding areas of Springfield, West Springfield, and Northampton. Come by our dealership and take a look at our quality selection.
Toyota and Ford of Greenfield has a team of talented technicians who can provide service and repair for any and all of your Toyota and Ford needs. If you have an accident, the Collision Repair Center is also available to help you in any way possible. As a leading dealership, we work hard to continue taking care of everything you need, and our friendly and knowledgeable staff are happy to assist.
We are located at 1 Main Street in Greenfield, MA, just past Beijing House. Sales is open from 9am to 7pm, Monday through Thursday, 9am to 6pm on Friday, 9am to 5pm on Saturday, and on Sunday from 12 PM to 4 PM. Our toll free number is (888) 923-8230. Trust us as your Toyota and Ford car dealer and get rolling in the perfect vehicle for you, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 AM - 4:00 PM
Service
Monday 7:30 PM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 932 reviews
May 10, 2012
Shane was friendly and kept a relaxed attitude thru the process. He had a sense of humor. On the day after buying the car I had to go back to dealer for my registration and to bring some paperwork. Without process. He had a sense of humor. On the day after buying the car I had to go back to dealer for my registration and to bring some paperwork. Without my knowing ahead of time, he went in to the dealer on what was supposed to be his day off. It was a good experience. More
by mvicente
Employees Worked With
Shane Barbato
May 03, 2012
I purchased my 2nd Camry from Marty Kendrick. Great overall experience. Marty is a very genuine guy, and put absolutely zero pressure on me. He was also very accommodating to my wife, who was also th overall experience. Marty is a very genuine guy, and put absolutely zero pressure on me. He was also very accommodating to my wife, who was also thinking about purchasing a vehicle, and test drove two different vehicles before deciding she would hold off. I'm very happy with Marty and will go back to him again. We also dealt with Ryan Deveney, who handled our final paperwork. He explained everything thoroughly and was very friendly with us. More
by jefedelospollos
Employees Worked With
Ryan Deveney
May 03, 2012
The qualigty of service and the experience of Carol Buker was outstanding and would recommend her to my friends and family. The dealership was neat and tidy. was outstanding and would recommend her to my friends and family. The dealership was neat and tidy. More
by vanessaj
Employees Worked With
Carol Buker
May 03, 2012
Bill LaBonte was professional and has the ability to make you feel comfortable. He was polite and friendly and discussed several acceptable options when searching for what I wanted to purchase. He made eve you feel comfortable. He was polite and friendly and discussed several acceptable options when searching for what I wanted to purchase. He made everything easy for me with purchasing a "large ticket item". He is also a car "buf" which is always fun to listen to even if your not into classic cars. Great job Bill. Thanks. PS Sorry I interrupted your lunch. You were a good sport about it. More
by LoveyouJ
Employees Worked With
Bill LaBonte
May 02, 2012
From the General manager (Criag) to the Finance Rep. (Ms. Grabowski) and particularly Mike Dubour- the entire experience was a pleasure. Knowledgeable, efficient, and curtious. Could not ask for any better s Grabowski) and particularly Mike Dubour- the entire experience was a pleasure. Knowledgeable, efficient, and curtious. Could not ask for any better service. More
by jlucey
Employees Worked With
Ms. Grabowsi and G.M. Craig
May 01, 2012
On April 26th I brought my ford escape to Greenfield Ford On April 26th I brought my ford escape to Greenfield Ford located on Main Street for an oil change and an inspection sticker, I then left my ford es On April 26th I brought my ford escape to Greenfield Ford located on Main Street for an oil change and an inspection sticker, I then left my ford escape at this business. Upon return Chris Pinardi told me that the Oil change went well, but there were problems with the inspection sticker. He then went on to tell me that in order for my escape to pass I/we needed to replace part of the exhaust. Chris then went on to explain that my exhaust was “Leaking” out through a section of pipe close to the motor and if it wasn’t fixed that my escape would NOT pass inspection. Chris then asked me when would be a good time to fix this problem because “you only have about 4 days left in the month for a sticker.” I then asked Chris how much this “fix” would cost me. He told me about “$570 dollars.” I immediately told him “no”. I then paid my oil change bill, but before I left I asked Chris again, “so if I don’t have this muffler fix my escape will NOT pass inspection.” Chris then replied after a second of thought “No” The next day I received my inspection sticker from a different garage, without a problem, it was apparent to me that the I didn’t NEED any type of muffler work on my vehicle for it to pass inspection. I then entered Ford of Greenfield and spoke to Chris Pinardi face to face. I explained to him and showed him my receipt that my Escape passed inspection (NO WORK NEEDED). Chris then gave me this generic excuse that “It should have never passed, Bla, Bla, Bla” I kept telling him that my vehicle “ PASSED INSPECTION. “ Bottom line here, my family will NEVER EVER deal with Ford of Greenfield again, Chris Pinardi and your Ford organization has lost a TON OF RESPCET FROM ME. I will tell this story to anyone who will listen to me. I will talk about your Dealership and how I was treated. I do not trust any of your employees at this dealership so I am sending you this E-mail Thanks for your time Matt hew Kempf More
by mattkempf
Employees Worked With
Chris Pinardi
May 01, 2012
I am giving detail on how I based my rating. I was hoping that the car would be very clean on the inside (tan upholstery). I was disappointed that there were still spots that were dirty looking. I cleaned th that the car would be very clean on the inside (tan upholstery). I was disappointed that there were still spots that were dirty looking. I cleaned the instrument panel myself as there were liquid spots stuck to it. Some of it is still on the inside of the panel and I have no way of cleaning that off without removing the dashboard I guess. The detailing was very poor on the interior for delivery. I am missing the cup holder in the console and the owners manual which I had inquired about previously. I was told that it would be sent to me.....still waiting. 5/8/12-I would like to update this review Marty and I were able to get in touch and he was very apologetic about the detailing on the car. Unfortunately, it had not been inspected before it went out for delivery...so, Marty looked into getting the detailing done over again for me locally. I will be reimbursed after I send them the bill for the new cleaning. It is scheduled to go in next week. He also mailed out the owners manual and cup holder which I received. He is working hard to turn this around and I am very appreciative of his efforts :) Thank you Marty. More
by hannwalker
April 26, 2012
We had an excellent experience working with Toyota of Greenfield. In particular, Rick Cramm went out of his way to make sure that we were comfortable with the entire process and that we found the car we Greenfield. In particular, Rick Cramm went out of his way to make sure that we were comfortable with the entire process and that we found the car we were looking for. We would definitely work with Rick again! More
by NewCarCustomer
April 24, 2012
My wife and I got a letter in the mail from Toyota,about trading in our Tacoma.The way gas prices are now,we figured we'd go check it out.We've dealt with Carol on a previous visit, and bought a RAV4 from h trading in our Tacoma.The way gas prices are now,we figured we'd go check it out.We've dealt with Carol on a previous visit, and bought a RAV4 from her.Then we traded it in for a new Tacoma,and now,a new Camry.She really listens to her customers needs,ans she went above and beyond to get us a great deal on the Camry.Well, needless to say, this was another great experience buying a car from Toyota,with Carol as our saleswoman.We can't say enough about her.She is not only our saleswoman,but a good friend as well.She really made the sale worry free for us.Thanks so much for having the best(in our book) sales consultant EVER !! Not to mention the service people there.Your car is in and out very quickly. Thank you Toyota/Ford of Greenfield. We will be back when it's time for another new vehicle.I hope Carol is still there. Sincerely Steve and Janie Mogelinski More
by snjmogel
Employees Worked With
Carol Buker, Carol Buker
