Toyota Ford of Greenfield
Greenfield, MA
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While checking around the area for dealers selling new Toyota Prius V wagons, I called Toyota of Greenfield and spoke with Shane Barbato. On my second call to him, a car fitting my needs had just bee Toyota Prius V wagons, I called Toyota of Greenfield and spoke with Shane Barbato. On my second call to him, a car fitting my needs had just been received at the dealership and he quickly worked out a price quote for me, which was slightly less than at the other dealerships I had contacted. Moreover, his dealership's document fees were also lower. He was very friendly and straightforward throughout my dealings with him. He was extremely careful to show all the features of the new car to me and my wife during our test drive. Having had a disappointing experience at another nearby dealership, I greatly appreciated his professionalism. We are very happy with the car, and with this buying process. More
I was very pleased by my recent experience at Greenfield Toyota, and very happy with my new "preowned" Corolla. The salesperson was extremely friendly and knowledgeable, and took extra steps to make sure Toyota, and very happy with my new "preowned" Corolla. The salesperson was extremely friendly and knowledgeable, and took extra steps to make sure I received the exact features I needed in a new vehicle. Follow up issues were addressed in an efficient and professional manner. I would definitely recommend this dealership, and this salesperson, to others. More
we want to express our sincere appreciation of the great work done by toyota ford of greenfield. our special thanks in particular to consultant named Shane who worked hard with his colleagues to ensure we work done by toyota ford of greenfield. our special thanks in particular to consultant named Shane who worked hard with his colleagues to ensure we got our rav4.From effecient eternet responses to timely calls he kept us informed and ensured we got what we needed in good time with minimal strain.Need a car? Don't weigh yourself down.Consult Toyota Ford of Greenfield. More
It was a great pleasure working with Carol. She is friendly and very knowledgeable and easy to talk to. I appreciated the fact that she was in no way a "pushy" sales person. Unlike other dealerships, friendly and very knowledgeable and easy to talk to. I appreciated the fact that she was in no way a "pushy" sales person. Unlike other dealerships,it was a very straightforward process to get the exact price and finance information necessary to make a buy or not. Many thanks for the help in getting VT plates in MA.I am very pleased with my new car! More
I went to Greenfield Toyota to comparison shop compared to Balise Toyota,in West Springfield . Greenfield Toyota offered me $500 more for my trade-in, the fees were $100 dollars less and the sale actual sa to Balise Toyota,in West Springfield . Greenfield Toyota offered me $500 more for my trade-in, the fees were $100 dollars less and the sale actual sale price price was $200 dollars less than Balise,,,for a total $800 difference in the final sale price. The sales person I dealt with, Rich Cramm was courteous and knowledgeable about the product (2011 Prius) and the available options. We went out of his way to be sure my wife and I were completely satisfied with our buying experience. Most of all he was not the stereotypical car sales person. He was interested n us and not just interested in selling a car. I would recommend Toyota of Greenfield and Rich Cramm to my friends who might be interested in a new car purchase. This was my first experience with Greenfield of Toyota. It was well wort the one hour trip from Springfield. Martin J. Markey Ph.D. Sally M. Markey R.N. More
From the moment I entered, I was treated with friendliness, respect and attention. I had done some research on the web site which was helpful and Mike responded right away. Our discussions of t friendliness, respect and attention. I had done some research on the web site which was helpful and Mike responded right away. Our discussions of the Corolla were extremely helpful and he answered my many questions. My Consumer Reports information was well treated. His presentation of the simonize process made sense to me so I included it. The transaction was timely and I was driving away in my Corolla a few hour later. I did not feel pressured to buy lots of add-ons and I was not treated differently because I am a 74 year old woman. Shane stepped in to help as well while Kevin Shea offered input since he has always helped me when I have brought my Camry in for service in the past. The gentleman who test drove my turn in was positive. Faith (accountant who finalized the papers) was very courteous and helpful but I thought the add-on paper was a littleioverwhelming. I recommend this dealership without resevation. I am a faithful Toyota customer. More
Shane was extremely helpful when I came to buy my new car. It was my first time buying a new car and although I had my parents along side with me he did a great job making sure that I was involved as wel car. It was my first time buying a new car and although I had my parents along side with me he did a great job making sure that I was involved as well. He was great when it came to explaining the features of the car and making sure that we knew all the information before we drove away. He definitely made this whole experience a great one for me! More
I just went from a 4Runner ('06 125,000mi)to this 2012 Sienna on Friday jan.6th. The next day I had to do a 200 mile round trip to see my mother(in Miami). I'm in South Florida and forgot to get my Turnpi Sienna on Friday jan.6th. The next day I had to do a 200 mile round trip to see my mother(in Miami). I'm in South Florida and forgot to get my Turnpike Sunpass from the 4Runner so I was forced to go on the 'dredded' I95 and Palmetto Expressway. This vehicle made my trip a breeze. It drives as if floating on a cloud. The visibility was great. Also, the return trip at night was the most comfortable I have EVER felt at night on a mostly congested expressway. The safe and secure feeling means alot to me as I do the Miami trip 1 to 2 times a week. This vehicle makes it fun. Unfortunatly the very next day, Sunday I was in an accident. Nobody hurt but the Sienna was badly damaged on the entire passenger side. My husband was driving and we were on the way to show my son my new vehicle. On his street a young lady backing out of her driveway and at the end of the driveway her foot slipped off the brake and onto the gas just as were passing.So now I'm in a rental while the Sienna is being repaired. I can't wait to get it back.I can't remember being as excited about a new vehicle as this one. More
We would like to take this opportunity to express our sincere gratitude to Michael E. Dubour, Jr., our Sales Consultant, and the rest of the staff at Toyota Ford of Greenfield in Greenfield, MA for provi sincere gratitude to Michael E. Dubour, Jr., our Sales Consultant, and the rest of the staff at Toyota Ford of Greenfield in Greenfield, MA for providing us with a simple, honest, hassle free vehicle purchase experience. In our communications with Mr. Dubour, he was always kind, courteous and professional and consistently kept us informed and updated as he searched for, and located, the exact vehicle we wanted. We highly recommend Mr. Dubour and Toyota Ford of Greenfield as both our vehicle that we purchased, and our vehicle purchase experience, exceeded our expectations. More
I had the best experience I have ever had at a dealer ship. I would recommend Toyota Ford of Greenfield to anyone looking for a car.Great service!!!! ship. I would recommend Toyota Ford of Greenfield to anyone looking for a car.Great service!!!! More