Toyota Ford of Greenfield

I came to Greenfield Toyota to by a second car from them because I was very happy with the Prius I bought in 2005. The salesperson what different than previously. I spoke to Ryan on the phone to see if th because I was very happy with the Prius I bought in 2005. The salesperson what different than previously. I spoke to Ryan on the phone to see if there was a 2010 Prius or used 2011 so that I could get a car that was a little better priced than a brand new one. What sold me on the new car was the fact that Toyota was offering 0% loan on the car. I was very pleased that Ryan was accommodating with our situation, my partner is allergic to fragrances, he made sure the car was not detailed and the driver picking up the car was not wearing aftershave. The only thing I would ask next time is that Ryan gets more info on the workings of the car. We did have to wait quite a while for the specialist to walk us through how to work some things. He was heavily fragranced and the car is now contaminated. Ryan recommended I get it ionized which is what I will do. Overall I am very happy with the entire experience and this is only a minor detail. More

Toyota of Greenfield helped me identify the best Camry for me and my family. We decided on a 2012 Camry Hybrid LE, a car that was not in stock and needed to be ordered. They managed to order and deliver t for me and my family. We decided on a 2012 Camry Hybrid LE, a car that was not in stock and needed to be ordered. They managed to order and deliver the car quickly and at a good price. When I picked up the car the sales person did a great job of explaining the proper use of the controls that were not familiar to us and other matters relating to the Hybid system . Thank you, Rob of Northampton More

I purchased a 2007 Chevy Avalanche with 52000 miles on it. The 3rd week I purchased I had to take it back for wheel bearings in the front end. The 5th week I had to take it for a new gas tank seal and a f it. The 3rd week I purchased I had to take it back for wheel bearings in the front end. The 5th week I had to take it for a new gas tank seal and a fuel pump. A month later I had to have the u joint replaced and the check engine light was on for a sensor. I tried to trade this back in to the dealership but they would not work with me at all on purchasing anything different. I am very upset with dealership and disappointed I would never recommend anyone buying anything from this dealership no matter what. More

I went in to this dealership with a tall order. I wanted an off-the-lot high-end and unusual configuration 2012 Fusion Hybrid. I pushed them hard and when this hit some stumbling blocks to getting the car an off-the-lot high-end and unusual configuration 2012 Fusion Hybrid. I pushed them hard and when this hit some stumbling blocks to getting the car I pushed them harder and was unyielding. In response they gave 110% without a single bit of attitude, and got the job done. They found and got the car from a distant dealer and got it in time for a closing before the end of the calendar year which was important to me. It could not have been easy. I definitely recommend this dealer for anyone within a reasonable distance of Greenfield, MA. The price was fair, the trade offer was within my range and the closing was hassle-free. I do have to recommend using your own bank or CU for financing. You will likely get a better rate. Ask for Shane. More

I bought a Toyota from Mike 6 years ago, so was glad that Toyota combined with Ford up in Greenfield, and I could work with him again. Mike is a straight shooter, super practical and "real." I never feel li Toyota combined with Ford up in Greenfield, and I could work with him again. Mike is a straight shooter, super practical and "real." I never feel like I'm getting a salesman approach- just person to person, detailed answers and practical advice. I never felt pressured to buy-in fact, I did a test drive 6 months ago, but wasn't ready to buy, and Mike was great about my window shopping. When it was time to buy, it was urgent- our other car died, and Mike and the dealership made it soo easy! I was in the middle of putting up a huge Holiday play, and the offered to drop the car off for me in Northampton. Mike's always available for questions, and has been great at calling to check up and see how things are going. I'm so glad to have this fantastic new car and even though I live in Holyoke now, working with Mike is so easy and comfortable, that he makes it well worth the trip north. Thanks, Mike! More

This is my second vehicle that I have purchased from Greenfield Toyota. I loved my Prius, which I just traded in, but I wanted a small SUV. Our sales person, Marty Kendrick worked really hard to get us Greenfield Toyota. I loved my Prius, which I just traded in, but I wanted a small SUV. Our sales person, Marty Kendrick worked really hard to get us the best deal possible, both for the cost of the new car and for the value of my trade in. Marty was friendly and accommodating and available by phone and in person when we were working out the deal. Once we purchased the car, Marty introduced us to key personnel in the dealership and took us through the car so we understood all that the car could do. I highly recommend the dealership and Marty to anyone looking to buy a Toyota in our region. More

My experience purchasing my new 2011 Toyota RAV4 at Toyota of Greenfield was exceptional. Rick Cramm was very knowledgeable, helpful, personable and extremely easy to work with. He is definitely one o Toyota of Greenfield was exceptional. Rick Cramm was very knowledgeable, helpful, personable and extremely easy to work with. He is definitely one of the best car sales associates that I have ever dealt with. Craig Bodenstein was great as well; very friendly and helpful while handling the trade-in of my two Toyotas and getting me the price that I was comfortable with. Great job gentlemen! More

Shopped around several dealerships in Western Mass. to find the best deal and the folks at Ford of Greenfield were the only ones who took the time or seemed interested in getting my business by trying to find the best deal and the folks at Ford of Greenfield were the only ones who took the time or seemed interested in getting my business by trying to give me a good bottom line. They worked to get the vehicle I wanted instead of pushing me into getting something in stock. Employees were friendly. The only down side was sitting around in the showroom waiting for things to happen, something I encountered at every dealership I visited. More

VEry easy experience. No pressure. No pressure to buy unneeded options. Services and delivery, as promised. Very flexible. This is my second new car buying experience at Toyota of Greenfield and I'll unneeded options. Services and delivery, as promised. Very flexible. This is my second new car buying experience at Toyota of Greenfield and I'll do it again. More

We were totally satisfied with Mike's service. We told him what we wanted and he was totally helpful. Found us the car and the colors we wanted, and unlike another dealer, didn't play games about charging him what we wanted and he was totally helpful. Found us the car and the colors we wanted, and unlike another dealer, didn't play games about charging us more. In fact, he ended finding a better car for less money and passed the savings on to us. He didn't play any games like other salesmen we've dealt with him, and he stayed late into the evening to make sure he answered all our questions about our new hybrid. I highly recommend Mike. More