Toyota Ford of Greenfield
Greenfield, MA
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I respect the straightforward honesty and low-pressure, no-hassle experience I had. I used to drive Versa hatchback that I discovered does not handle windy conditions or snowy roads all that well. After sh no-hassle experience I had. I used to drive Versa hatchback that I discovered does not handle windy conditions or snowy roads all that well. After shopping around and test driving some different models, I found myself looking at Toyotas and Fords, both of which I love for different reasons. Ken and I discussed leasing options (something I wasn't keen on doing but open to if it got me into a better, more stable car). I had just about settled on the color of the 2010 Corolla LE I was going to lease when Ken remembered the 2009 Corolla S the dealership was going to put on the lot for sale. He and some of the other sales folks cleaned the snow off the car and brought it out for me to test drive. Enjoyed that drive a lot more and tested the fog lights - perfect! My Corolla S also has a Sunroof (a perk but wasn't a dealbreaker). Additionally, Ken was able to sit down with me and work out a finance plan that I could live with and knew wouldn't be breaking my budget. And while the car isn't the fantastic green I had picked out on the LE, it IS a beautiful blue. As I told Ken, "I just feel like this is more 'me'." I think it handles MUCH better than my Versa. The dealership replaced the cracked windshield at no cost to me and Ken negotiated a 2nd car key for me. The finance/paperwork part was mostly painless and Faith discounted my GAP coverage. Got a better-than-fair deal. Would highly recommend working with Ken and Toyota of Greenfield. More
I enjoy my new red car!! It rides very nice! It's very comfortable! It's warm! It has good gas mileage so far! Everyone loves the color! I love the color!! This is my fifth Ford! First I had a Pinto! Seco comfortable! It's warm! It has good gas mileage so far! Everyone loves the color! I love the color!! This is my fifth Ford! First I had a Pinto! Second, a small silver four door car! Then a 1997 Aero Star! Which was just beautiful! Beautifully riden! Then the best car of all a 1995 Ford Escort!! The original battery lasted nine years!! I then sold it on January 7th 2011 to my insurance Company! I then recieved enough money for the down payment of my NEW 2011 Focus!! Thank you very much!! :0) Sincerely yours, Nancy Carruth More
Ryan really worked hard to meet our needs. He was very Ryan really worked hard to meet our needs. He was very professional and made the car buying experience easy. Personally I don't get stressed out wit Ryan really worked hard to meet our needs. He was very professional and made the car buying experience easy. Personally I don't get stressed out with car buying but my wife does. She felt Ryan really knew his stuff when it came letting us make the final decision. Faith, in the Finance department was a great person to deal with as well. I would recommend Toyota Ford of Greenfield to anyone. I give this Dealership the Highest possible Rating because they meet my needs and they put money in my pocket. More
Marty was excellent to work with. He exceeded all my expectation and got me a price to my liking. He was able to answer all questions I had and reassured me on ever decision I was making. I most defini expectation and got me a price to my liking. He was able to answer all questions I had and reassured me on ever decision I was making. I most definitely will go back to him when the time comes for a new car or deal. Thank you ford of greenfield. More
had a very very good experience we use ford service only we will bring the car to them only i was in a hit and run and thay wher ther to help all the way to get through and thanks for the gap ins it was the we will bring the car to them only i was in a hit and run and thay wher ther to help all the way to get through and thanks for the gap ins it was the best thing we could have done thanks ken for all the help donna and david dyer More
After several years of dealing with the same local Toyota dealer and not really feeling good about our experience, we decided it was time to look elsewhere. We took a ride to Toyota of Greenfield and were p dealer and not really feeling good about our experience, we decided it was time to look elsewhere. We took a ride to Toyota of Greenfield and were pleasantly surprised. Although the showroom itself was not as flashy as others and rather small, the overall experience was a very pleasant one. Our sales person, Marty, was extremely friendly and willing to listen, and try to best meet our needs. He was honest and up front and very knowledgeable. Our experience with the financing department was just as pleasant. We were very happy with the whole experience and will surely recommend this dealership to others, as we already have! We not only got a new 2011 Sienna at a great price with a wonderful experience, we feel we have gained a friend. Thank you! More
I really like my red impulse Toyota. There were a few misunderstanding and it did take longer than I would prefer to remedy the situation. Overall, I would recommend this dealership to my family and frie misunderstanding and it did take longer than I would prefer to remedy the situation. Overall, I would recommend this dealership to my family and friends. Nice to know that all matters were resolved. Great service dept.who are extremely friendly and knowledgable especially Jennifer Davis. More
This was by far the best car buying experience I have ever had. They all deserve a 6 for superior. From the moment I walked through the door there was someone to make sure I was comfortable. The process ever had. They all deserve a 6 for superior. From the moment I walked through the door there was someone to make sure I was comfortable. The process was smooth. The car was bought, paid for, registered, and delivered in less than 7 hours! And I am from another state. My daughter was so surprised when the gentlemen that brought the car to the house sang her "Happy Birthday". Those are the special touches that we will remember and she will most likely be a repeat customer when it comes time for her to buy her first brand new car. More
I have worked with Marty Kendrick at Toyota of Greenfield for many years - just bought my third toyota from him. He has always given me simple, direct and honest answers, never pushed me into anything I didn for many years - just bought my third toyota from him. He has always given me simple, direct and honest answers, never pushed me into anything I didn't want, and always been fair with my trade in price. I trust Marty, and know he will be considerate of my busy schedule. He finds exactly the car I ask for and handles all the details quickly. More
Excellent Service. This was the smoothest and fastest transaction I have dealt with when buying a vehicle. I would certainly recommend this dealership to others. I was welcomed as soon as I entered the d transaction I have dealt with when buying a vehicle. I would certainly recommend this dealership to others. I was welcomed as soon as I entered the door. I was in and out the door within an hour. More