Toyota Ford of Greenfield
Greenfield, MA
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I have had nothing but positive experiences at Toyota, Ford of Greenfield. I started in the service department with my work van, and all my service was quick, affordable and pleasant. When it came time to Ford of Greenfield. I started in the service department with my work van, and all my service was quick, affordable and pleasant. When it came time to add a second work truck I met with Mr. Bodenstein, who was helpful, courteous and available at all times to answer questions and negotiate. Mr. Bryant was also extremely accommodating to me and my family during our shopping experience. I am not easy to deal with because I watch every penny, so the sale took some time and I truly appreciate the patience of these men. I will continue to do business with people like Mr. Bodenstein, Bryant, Pirnardi and Shea. More
My experience with Marty Kendrick was top-notch! He was courteous, friendly and professional every step of the way - he listened to my individual preference and responded to them in a very honest and forth courteous, friendly and professional every step of the way - he listened to my individual preference and responded to them in a very honest and forthright manner. He also went out of his way to close the deal- going so far as to have the car delivered to my house! I would highly recommend Marty - and the team at Greenfield Toyota! More
I had the pleasure of dealing with Ken Kavanaugh during the purchase of my new Taurus. Not only was he exceptionally knowledgeable about the car and the packages that were available...he was also up to da the purchase of my new Taurus. Not only was he exceptionally knowledgeable about the car and the packages that were available...he was also up to date on the special programs that were offered by Ford. His congenial demeanor was a welcome change from the stereo typical delership. I would highly recommend Ken and Ford of Greenfield for those considering a new Ford. More
I just wanted to say what a breath of fresh air it was dealing with Mike Dubour.The whole sales process was painless, he knew exactly what toyota I was looking for and found it at another dealership for m dealing with Mike Dubour.The whole sales process was painless, he knew exactly what toyota I was looking for and found it at another dealership for me while I was still sitting at his desk.He gave me a very fair price right up front without having to haggle.I cannot say enough about mike and the dealership. More
Traded in our Saturn for a 2008 Prius. We were greeted in a friendly manner and dealt with in a totally professional manner. There were no pressure tactics and no smarmy typical dealer antics. Strictly in a friendly manner and dealt with in a totally professional manner. There were no pressure tactics and no smarmy typical dealer antics. Strictly above board and professional. The sales associate was Ken Kavanaugh. Friendly, professional, and knowledgeable. He makes dealing with a dealership a pleasure. The financial officer was named Faith. Again, professional and business like. Very comfortable. We had been to a number of Toyota dealerships before this one. We came here because of friends of ours had also had quite positive experiences. We will certainly recommend Greenfield Ford and Toyota. More
We researched and compared the Rav4, CR-V and Forester, and the Rav excelled by far. Test drove two Ravs at Toyota of Greenfield with Mike Dubour, who was knowledgeable and friendly with absolutely no pres and the Rav excelled by far. Test drove two Ravs at Toyota of Greenfield with Mike Dubour, who was knowledgeable and friendly with absolutely no pressure tactics. Got a fair trade-in deal for our 2002 Escape and a good price for the base model Rav. Our new car was ready on time with minimal hassles, and so far it's a been a great purchase. We were very pleased with our experience at Toyota of Greenfield. More
WOMEN BEWARE: LEMONS and CROOKS- I bought for my Mom a 1998 RAV4 with 77K miles. Then 6 months later, less than 1K miles, the belts squelled. The shop "adjusted" the belts for $75/hr and the car was clear 1998 RAV4 with 77K miles. Then 6 months later, less than 1K miles, the belts squelled. The shop "adjusted" the belts for $75/hr and the car was cleared of all possible problems as per their statement. When she drove away the car did not have proper power steering. Immediately after, the next possible check up they said it will cost $770.00 for a power steering assembly. THIS IS ALOT MORE THAN A COINCIDENCE!!!! More