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Toyota Knoxville

Knoxville, TN

3.9
872 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 872 reviews

December 07, 2022

Made an appointment 2 weeks ago for an oil change. I've been sitting here 2 hours and they are JUST NOW draining the oil. I asked why make an appointment and got a shoulder shrug. They don't care. More

by Frustrated
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
September 10, 2022

Purchased a new Tacoma. Picked it up July 15th. Nitin was with me through the process and was a top class salesman. Very respectful, very polite, and extremely knowledgeable More

by littleton1804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 25, 2022

Great experience. Go see Vann he will take care of you during the sale and after. More

by Vinnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Toyota Knoxville responded

Hi Vinnie, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota Knoxville, we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 01, 2022

Just purchased my slightly used car from here and it was an exceptional experience. They gave me exactly what we needed for our trade, and I don’t think I couldn’t found a better priced car. I wouldn’t shop More

by Savanah Pryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bertram
Aug 03, 2022 -

Toyota Knoxville responded

Hi Savanah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 25, 2022

Austin Davis at Toyota Knoxville is as good as they get. Very knowledgeable, honest and hard working salesman. If it's not on his lot, he will work tirelessly to find what you want. He makes the process so More

by Ballen5664
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota Knoxville responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota Knoxville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 24, 2022

There was a large selection of vehicles to choose from and the staff treated me very respectfully, without trying to push sells. I was particularly impressed with Austin Davis, he worked incredibly hard t More

by Luvisababe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 24, 2022

Great people and great services! Always quick to help and there’s a common goal within the facility to make others days better! More

by Cjballer2244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 24, 2022

Professional, modern, enjoyable atmosphere. Efficient service department and good communication. Not pushy but very willing to help you find what you want More

by barcher50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!

July 22, 2022

Best experience you will ever have buying a car, you will not be disappointed and never want to buy a car from anyone other than him ! More

by caseyallen80
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota Knoxville responded

Hi, thank you so much for your feedback about Toyota Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 22, 2022

Very pleasant experience. Great place to do business at very helpful staff and great friendly service. Austin was very helpful and made buying my new car a breeze. More

by Mikey Fisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota Knoxville responded

Hi Mikey, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota Knoxville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.