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Toyota Knoxville
Knoxville, TN
966 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 966 reviews
November 03, 2026
The folks at Toyota Knoxville are always friendly, respectful, helpful, and efficient. No high pressure upsells, but their thorough checkups do include guidance and suggested timelines for issues they respectful, helpful, and efficient. No high pressure upsells, but their thorough checkups do include guidance and suggested timelines for issues they may find. Their primary focus is on meeting customer needs. I will always buy here and get service here. More
by Amy LaDillo
Employees Worked With
November 03, 2026
I was very happy with my experience at Toyota of Knoxville . I was really impressed with my interaction with Paul the sales associate .answered all my questions in a very knowledgeable way and took Knoxville . I was really impressed with my interaction with Paul the sales associate .answered all my questions in a very knowledgeable way and took care of all my needs. .highly recommend this dealership More
by kennethrausch
Employees Worked With
Other Employees :
Paul my sales associate . Can't rember his last name
November 02, 2026
Friendly, but my car’s maintenance indicator was never reset and never received an updated maintenance reminder sticker in my window. Lack of attention makes me feel like there could have been other thing reset and never received an updated maintenance reminder sticker in my window. Lack of attention makes me feel like there could have been other things that were overlooked or missed. More
by nperry1006
Employees Worked With
Michael Edwards
November 02, 2026
Wonderful service. Loved it could drop my car off and they took care of it immediately. Loved it could drop my car off and they took care of it immediately. More
by kmvocs
Employees Worked With
October 29, 2026
There is no better place for service than Toyota Knoxville…best staff ever and very fair prices!!!! Knoxville…best staff ever and very fair prices!!!! More
by jarrodstapleton
Employees Worked With
October 29, 2026
Everyone is pleasant and efficient at this dealership. Work is completed in a timely manner with the representative checking in via text. Work is completed in a timely manner with the representative checking in via text. More
by Carol
Employees Worked With
October 28, 2026
I recently bought a vehicle from Toyota of Knoxville, and I am highly dissatisfied with how the sales and finance departments handled my purchase. The sales team subjected me to intense, high-pressure tacti I am highly dissatisfied with how the sales and finance departments handled my purchase. The sales team subjected me to intense, high-pressure tactics late at night, refusing to let me leave to think over the major financial decision overnight. To make matters worse, the finance department made me sign the contract and paperwork as if the loan was fully finalized, only to tell me the deal and financing were actually still pending. Toyota of Knoxville cares more about moving cars off the lot than they do about professional transparency or customer peace of mind. I cannot recommend their sales or finance departments. More
by palm2320
