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Toyota Knoxville

Knoxville, TN

4.0
872 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 872 reviews

February 24, 2023

Tried contacting them for a Hybrid. They said their market adjustment varies between $4k and $7.5k for Hybrids. I feel that is pure greed and gouging on their part and shows a willingne More

by AT4 6.2
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dealt with receptionist over phone.
February 11, 2023

It would definitely take more than 15 words to complain about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEP More

by roymiddleton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Begley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hendricks
December 27, 2022

We worked with Van. He was courteous and knowledgeable. He even let me test drive a RAVA4 to compare the ride of the Highlander we were buying. It did take a while to fi More

by hillkmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Toyota Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! We look forward to your next visit! Take care!

December 23, 2022

Very Friendly, Very Fast, Very Courteous, Very Knowledgeable, Very Dependable, Very Trustworthy, Helpful, Reliable, Talkative, Informative More

by awilson828.aw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Toyota Knoxville responded

It really means a lot to us that you took the time to write such a positive review about Toyota Knoxville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 22, 2022

I don’t think I’m difficult or hard to please, spending over $40,000 on a vehicle turns out I am difficult and hard to please my salesman Austin Davis went Way past above and beyond the call of duty. Total More

by Streetglyde21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Toyota Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! We look forward to your next visit! Take care!

December 17, 2022

Quick easy process no pressure sales. Austin was great to work with and knowledgeable about the product. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Toyota Knoxville responded

Hi Amy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 15, 2022

This was a spur of the moment purchase. Austin mad purchasing a new vehicle out of state, easy and seamless. Would definitely recommend contacting him if you're looking to purchase a vehi More

by Casmatthew72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Toyota Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Knoxville. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!

December 09, 2022

A seamless experience. Austin was available and quick to respond at all times throughout our purchase process. When we got to the dealership everything ran extremely smooth More

by laura.belanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Toyota Knoxville responded

Laura, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota Knoxville we are always striving to do better than your last visit.

December 09, 2022

Great service! I bought a new 2023 tundra and Austin was very helpful with finding what fit me best. More

by Noah.tankersley@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Toyota Knoxville responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 08, 2022

Greeted very friendly and courteous! Directed to our salesman Van W Vestal, treated friendly and in a timely manner! Thanks More

by Bjones2773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sands
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Dec 10, 2022 -

Bjones2773 responded

Thanks we are loving our 2016 RV 4, so many compliments on the hot lava color!

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