Toyota Knoxville

Very Accommodating! I had an appointment at 1:30 and brought my car in one hour early. I had someone picking me up and that was the time that worked for them. I was sur I had an appointment at 1:30 and brought my car in one hour early. I had someone picking me up and that was the time that worked for them. I was surprised when they messaged me and said the car was ready before 1:30 (the appointment time). The service provider was super nice and answered questions I had very patiently and professionally. They definitely aim to please! More

Efficient Service Department I always get great service in a reasonable amount of time. The staff is friendly. I also appreciate getting a free car wash with my service. I always get great service in a reasonable amount of time. The staff is friendly. I also appreciate getting a free car wash with my service. More

Map light I would like to give Mike & Andrew a big thank you. I came in without a appointment with a very small problem they treated me like any other customer. I would like to give Mike & Andrew a big thank you. I came in without a appointment with a very small problem they treated me like any other customer. They took 10/15 min. and took care of the problem and were very happy to help. That's the attitude needed to be a great service department. Thanks again Mike & Andrew. Thank You Donald Patterson More

Made the Purchase Easy. This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer This location has 45 plus employees working her and that allows you to receive the attententiveness that you are served with when coming as a customer at this dealership. From the Maint shop to Sales to cashier and the gift parts shop to the employees that run the snack shop in the waiting room. They have you covered. More

I was treated right While my 80,000 mile service this past summer was a total disaster, I was treated right for my 85,000 mile service which was both noticed and apprecia While my 80,000 mile service this past summer was a total disaster, I was treated right for my 85,000 mile service which was both noticed and appreciated. I did not know my service would be complimentary, but it was, and I thank Toyota for recognizing their errors and for making things better with this customer. More

Very friendly and knowledgeable. Helped direct me to get an added feature to my vehicle not offered at Toyota. True asset to the Toyota family. an added feature to my vehicle not offered at Toyota. True asset to the Toyota family. More

Tacoma maintenance This was the standard 6 month maintenance of my Tacoma together with Auto Butler application. The staff was friendly and efficient and the waiting roo This was the standard 6 month maintenance of my Tacoma together with Auto Butler application. The staff was friendly and efficient and the waiting room a good place to kill a couple of hours and their coffee was good. More

Autoglass Replacement I would absolutely recommend Toyota Knoxville to anyone for a car purchase or service. I have been a customer there for 12 years and have always been I would absolutely recommend Toyota Knoxville to anyone for a car purchase or service. I have been a customer there for 12 years and have always been treated fairly. I have purchased three automobiles from Toyota Knoxville and their sales department and service department are the best I have experienced in 63 years of automobile ownership! More

Tacoma service Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front en Excellent service on my truck. Blower fan replaced no charge due to unit listed on Toyota service bulletin. Also had lift kit installed and front end alignment More

Exceptional Service and After Service Experience The battery replacement and 5000 mile service exceeded my expectations while being performed in less time than expected. Customer focus was clearly e The battery replacement and 5000 mile service exceeded my expectations while being performed in less time than expected. Customer focus was clearly experienced and demonstrated during this unexpected drop in. All dealer personnel encountered treated me as a valued customer caring for my wives 2015 Rav 4. I will seriously consider Toyota and this dealership in particular when replacing my current General Motors vehicle. Thank you. More