Toyota Of Bedford
Bedford, OH
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Great service. Only one thing, the car washes are nice both it only cleans the sides top and rear of car; it never seems to clean the front of the car. I always see dead bugs still there. Otherthan that both it only cleans the sides top and rear of car; it never seems to clean the front of the car. I always see dead bugs still there. Otherthan that I could not ask for better service; great people, great service!! More
After talking to Jed Hunter he sent me to Totota of Bedford. They were professional, friendly and helpful every step of the way. My salesman David Foss was fantastic. Thank you for the easy car buyi Bedford. They were professional, friendly and helpful every step of the way. My salesman David Foss was fantastic. Thank you for the easy car buying experience. More
I would recommend this dealership for service only not I would recommend this dealership for service only not for sales,did not have a good expirence when I was looking to buy a new vehicle. I would recommend this dealership for service only not for sales,did not have a good expirence when I was looking to buy a new vehicle. More
The service was quick and the staff were very friendly. I was in and out in less than 30 minutes! I didn't even have time to read the material I bought with me to pass the time. My car was washed before I was in and out in less than 30 minutes! I didn't even have time to read the material I bought with me to pass the time. My car was washed before I left. I even purchased all weather mats for my car that were in stock! Mike was very helpful and curious ! More
Toyota of Bedford is about 20 miles from my house. This was the first maintenance performed on my 2012 Sequoia. I was in and out of the dealership within an hour. Turn around time is very important to me was the first maintenance performed on my 2012 Sequoia. I was in and out of the dealership within an hour. Turn around time is very important to me because I normally have to have service work completed during working hours and I don't want to spend all day at a dealership getting my oil changed. Areas that could use improvements: I would like to see a car wash that did not have brushes or material that actually touches the car. Nothing better than having the dealer scratch up your new car. The sticker that is placed on the windshield should have your phone number on it so when I look up and see service is due, I can call you from my car to schedule. I don't think about service much if I'm not in the car. These should be pre printed and not just hand written. Lastly, you should automatically stamp or fill out the service section of the owners manual upon completion of service. Thank you, Jim More
Staff was great to work with. They were very helpful/friendly and honest. The price was very competitive and the car was in excellent condition and ready to pick up. helpful/friendly and honest. The price was very competitive and the car was in excellent condition and ready to pick up. More
The service at Toyota Scion of Bedford is always great. Everyone is friendly and helpful, and they get me in and out quickly - even if I need a loaner car! Our family has bought 8 cars from this dealershi Everyone is friendly and helpful, and they get me in and out quickly - even if I need a loaner car! Our family has bought 8 cars from this dealership. We've gotten good deals, but the service is why I keep coming back. More
The service as usual was excellent at Bedford Toyota. I will continue to use service and sales as my main reason for visiting Bedford Toyota. will continue to use service and sales as my main reason for visiting Bedford Toyota. More
Filling out the vehicle inspection report several hours after the work was completed is challenging for any service technician. This report was filled out after reading a sign at the cashier desk. In after the work was completed is challenging for any service technician. This report was filled out after reading a sign at the cashier desk. Information provided by the technician appeared to be generic values and not specific to my vehicle. Tire pressure recorded on the vehicle inspection report was 2 PSI below the recommenced pressure label on the driver's door post. Later cold tire pressure measurements with a separate gauge indicated two tires were at the recommenced pressure and two were 1 PSI below. I expected to see the recommended pressure in all tires. Break pad ware in percent (%)is meaningless unless a service limit in percent is also listed. Personal preference is list the pad thickness measurement (inner & outer) with a service limit (all dimentions in consistent units inch or mm). Checking green, yellow or red circles are coarse measurements of vehicle check points. Physical measurements are better for other check points. Good service technitions know what information is important and recorded for vehicle service history. Vehicle inspection report appears to be a work in progress. I look forward to seeing the information recorded improve over time. More
I have always been more than satisfied with Toyota of Bedford. I bought a Scion in 2005, and a Camry in 11. I am certain it won't be my last. This is as much due to the service as the product, and the Bedford. I bought a Scion in 2005, and a Camry in 11. I am certain it won't be my last. This is as much due to the service as the product, and the product is pretty darn good. More