Toyota Of Bedford

Ross was very helpful in scheduling my service visit as well as informing me of the availability of a free loaner given that my car would be in service for 1/2 day. Intake was smooth, as was pickup. Loan well as informing me of the availability of a free loaner given that my car would be in service for 1/2 day. Intake was smooth, as was pickup. Loaner was very nice. More

It was a nearly perfect service visit. A hubcapp was missing and I had to return to get it within fifteen minutes. How did I know it was missing so quickly? I went to the gas station to clean off the missing and I had to return to get it within fifteen minutes. How did I know it was missing so quickly? I went to the gas station to clean off the remaining bird droppings that did not come off in the Toyota free service wash i requested after my 10,000 mile service. A gas station attendant let me know it was missing. That made me feel as though my car had been rushed through and a little nervous about what else might have been missed - like say bolts on the tires or caps or oil pan? It all worked out. No big deal, but I might suggest techs look over each others work before returning the car to the customer. A small thing like the hub cap would have been spotted! Also the car wash could be improved- but then again I would never have known about my missing hub cap if the wash was better. More

I forgot to make an appt. for my oil change and just drove in. George Madison took my vehicle and made sure it was serviced in a very short time. No long wait. George checked to make sure there were no drove in. George Madison took my vehicle and made sure it was serviced in a very short time. No long wait. George checked to make sure there were no recalls and took such good care of my vehicle. George Madison is a real asset to your company. George was very professional I will always recommend George and your company to all I know and meet in the future. Thank you george for such a great experience in the service dept. More

I have always had such excellent service from your dealership. From simple repairs, to hard to find problems you have always come through for me. the service associates are always wonderful. I had dealership. From simple repairs, to hard to find problems you have always come through for me. the service associates are always wonderful. I had mark help me for several years, but with him gone, Ross remembers me just as he did, really wonderful service! thank you all Jeanne More

The people at Toyota of Bedford are great to deal with. From sales to service they are always professional and get the job done to your satisfaction. From sales to service they are always professional and get the job done to your satisfaction. More

I waited while Service was completed. I was told it I waited while Service was completed. I was told it should take approximately 1 hour. Cost was free under Toyota Care program. Service was comp I waited while Service was completed. I was told it should take approximately 1 hour. Cost was free under Toyota Care program. Service was completed promptly, my car washed and I was able to get on with my day. More

MR. Diello is quickly becoming one of the friendliest and most attentive member of your service team. He is also very polite and good mannered. most attentive member of your service team. He is also very polite and good mannered. More

I called for a service time, and they promptly answered and set me up. I knew I needed new tires. When I called, the service manager Ross took the time to explain my options, and when I told him some pri and set me up. I knew I needed new tires. When I called, the service manager Ross took the time to explain my options, and when I told him some price quotes I got from other stores, he was honest and upfront with me. Although the price quote was better from the other store, and I did not actually buy from Toyota, I always felt they had my best interest at heart, even if it meant I was going to get tires at another store. On my service date, they were very prompt in getting my car in. When I showed him some coupons I had downloaded, he promptly put them in. Later, George told me he had come up with another discount he could apply, and went ahead and did it. That's awesome. When I told him I was having tires put on at another store, he even offered to take off the wheel alignment, which is a normal step in the 60,000 mile maintenance. However, he said it wouldn't be worth it if I was going to hae tires put on in the next week. That meant a lot to me. More

The glove box lid no longer makes any noise. I will make an appointment soon to have the center console lid adjusted. It "creaks" in the closed position, but is absolutely quiet in its raised position. I an appointment soon to have the center console lid adjusted. It "creaks" in the closed position, but is absolutely quiet in its raised position. I appreciate the outstanding work you do! More

I am always greeted with a smile and a completed description of the work to be done with a total. Michael also made sure all recalls were completed on my car and that I was using the best coupon fo description of the work to be done with a total. Michael also made sure all recalls were completed on my car and that I was using the best coupon for my visit. More