Toyota Of Colchester

I abosutely hate to deal with dealer/dealerships. I found dealing with Colchester Toyota to be a pleasant experience. The dealers were nice people that you could have a conversation with on a personal found dealing with Colchester Toyota to be a pleasant experience. The dealers were nice people that you could have a conversation with on a personal level. The sales representative Daniel was a nice guy and a hard worker. He answered any questions I had and was willing to go the extra mile to make sure I was happy. The most shocking and best part of dealing with Colchester Toyota was dealing with the business manager Keith. He was honest, level headed, and a good listener. I have found dealing with these types of guys to be all numbers and all about them. Not Keith, he understood where I was coming from and what I was talking about. The internet representative Mark was quick with the emails and on top of his game to get the information I needed to make my decision about buying a vehicle from Colchester Toyota. Overall, I give the dealership an A to deal with. I firmly believe you will be satisfied dealing with Colchester Toyota. More

A truly enjoyable experience from beginning to end. Even though the dealership was some distance from my home, the trip to Colchester was most certainly worth it! though the dealership was some distance from my home, the trip to Colchester was most certainly worth it! More

I will not longer be using this dealer. They were rude to my wife and treated her with a less than professional attitude. We requested a shuttle for her and spoke to several different employees to ensure the my wife and treated her with a less than professional attitude. We requested a shuttle for her and spoke to several different employees to ensure there were no issues. The day of the service I even called to ensure there were no issues. They never showed to provide the service that they offered. Upon returning to the dealer my wife was not treated professionally, a fact I should not be surprised of given other stories I have been told. I try to do my best to shop locally and support those in my community, unfortunatley this will not be the case in regards to service of my Toyotas. More

I have purchased four brand new cars from this dealership. My main reason is the service department. I have been offer better prices but the service that I have recieved over the last six years is dealership. My main reason is the service department. I have been offer better prices but the service that I have recieved over the last six years is the best that I have ever recived from a dealership. Alan and his team are truly what makes this dealership special. More

I called at 6:30 p.m. due to a loud noise in my engine. Joe told me to come right down and he had a technician waiting to look at it. The noise was a bearing in my water pump on my Highlander of 75,000 mi Joe told me to come right down and he had a technician waiting to look at it. The noise was a bearing in my water pump on my Highlander of 75,000 miles. Joe immediately told me that the vehicle should not be driven and immediately made arrangements for me to have use of a replacement vehicle so that my vehicle, nor my safety, would be in jeopardy. My comment to co-workers the next day about this experience is that for a dealer of this magnitude, it was refreshing to still know you can get "small town service." This was an extremely positive experience. Although I did not buy the vehicle at Toyota of Colchester, I chose to use your service department due to the person care and concern and expeditious service I receive. On a scale of 1-10, this service experience was a 15! Thanks so much for taking such good care of me on a moment's notice at 6:30 p.m. on a Monday night..... More

We wanted to buy an energy conserving car and were set on a Toyota Prius as we have had good experiences with Toyotas for the past 22 years. We visited Toyota of Colchester with the thought that we would lik a Toyota Prius as we have had good experiences with Toyotas for the past 22 years. We visited Toyota of Colchester with the thought that we would like to continue our business relationship with them as they have been fair and trustworthy in the service and buying experience of our currently owned Toyota vehicles. David Stillman was the sales associate who took care of us. He was an exemplary salesperson. He gave us the best price on the Prius in comparison to other dealers we looked at and was not pushy or overbearing. He took his time in going over the Prius and had extensive knowledge on the workings and maintenance of the vehicle. I would recommend Toyota of Colchester for sales and service. More

We had a nice experience with Toyota of Colchester. Bob was responsive to all phone calls and emails. He provided a thorough walk through of all the features of the car upon pick up. Thanks! was responsive to all phone calls and emails. He provided a thorough walk through of all the features of the car upon pick up. Thanks! More

I always have a good experience with you. Now that the customer waiting area is remodeled - the chairs are more comfortable. Always friendly and HELPFUL service. Thank you customer waiting area is remodeled - the chairs are more comfortable. Always friendly and HELPFUL service. Thank you More

You have a good website, the salesman I delt with was not pushy. I did not feel like I was being attacked everytime I walked on the lot. pushy. I did not feel like I was being attacked everytime I walked on the lot. More

The maintenance check up was done as requested and on my time line. I was forewarned about an issue coming up and the approximate cost. I was not encourage to have it done now. time line. I was forewarned about an issue coming up and the approximate cost. I was not encourage to have it done now. More