Toyota South Atlanta

Not your typical used car dealer. Had an issue that was beyond anyone's control. Totally expected them to say "too bad stuff happens." They listened, were respectful, and understandi Had an issue that was beyond anyone's control. Totally expected them to say "too bad stuff happens." They listened, were respectful, and understanding. Ultimately they made things right. Definitely a great group and worth giving your business!!! More

Don't waste your time with this dealership. I reached out to this dealership to get more information and a competitive price on a vehicle they had listed on their website and through various I reached out to this dealership to get more information and a competitive price on a vehicle they had listed on their website and through various third party services. I received a can response from a sales rep named "Elias" that immediately ignored my message. I replied again, asking that the rep give me a competitive offer, indicating I was looking for a no-haggle, pleasant and stress free car buying experience. They took thirty six hours to respond, sent me a quote with absolutely no message or additional information and the quote was $300 higher than the price listed on their website. I asked if this was their best and final answer and received a one word reply - "Yes." Well, that's one less customer you'll have and I'll never recommend anyone visit this dealership if this is the way they do business. I recommend you avoid it as well. More

Worst experience at a business Ive ever been through. Set up an appointment to see a specific car. Appointment was confirmed over the phone and via text before I left out. Drove over 2 hours to go see th Set up an appointment to see a specific car. Appointment was confirmed over the phone and via text before I left out. Drove over 2 hours to go see the car. Was told it was sold yesterday by a random salesman outside. Spoke with management to express my frustration. Was met with a man sitting in a corner desk inside of the sales cubicle. Probably the most unapologetic apology Ive ever received. Excused everything on the basis that mistakes happen. Was asked if I ever made mistakes. Told him no, not of this caliber. The entire team inside the sales office laughed at me. Quite possibly the most unprofessional team of people in a corporate environment that Ive ever experience. No attempts at correcting the problem nor an alternate solution of possibly finding and selling me a comparable vehicle. Walked in frustrated, left fuming. Random sales people standing outside knew that the vehicle was sold. The fact that the people responsible for setting up appointments arent aware shows me this dealership runs off of negligence. I came with full intentions of buying the vehicle. Pushed off other appointments due to me stupidly trusting that a corporate dealership would provide A class service. Lesson learned. More

DO NOT TRUST THIS PLACE. Got a bad car deal!! First the car has been shaking and making weird noises, and it's a brand new car. Came in for them to check and they claimed th Got a bad car deal!! First the car has been shaking and making weird noises, and it's a brand new car. Came in for them to check and they claimed they did a test drive but really didn't. Added extended warranty, gap and other things to my loan amount without my permission and now I'm having trouble canceling it so my loan amount can be lowered and I can sell. Even came back for a trade in plus more down payment tried giving me the same amount for monthly payments. Legit a joke.Currently in the process of getting this car sold and not having to worry about them any longer. Overall bad experiences, and all the sales people here is real slick as well, very aggressive, and rude More

IF YOU'RE FROM OUT OF STATE, DO NOT BUY A CAR FROM HERE! !!!! They send your registration to a titling agency in Kansas, and they do not tell you anything about it. In Mississippi, you only have 9 days to ge !!!! They send your registration to a titling agency in Kansas, and they do not tell you anything about it. In Mississippi, you only have 9 days to get your car registered and then you get penalized for not having it registered. I am on day 26 and just now getting answers on what I needed to be doing. The dealership told me that I just did not need to buy a car in Georgia. I do not recommend this dealership, period. The salesman I bought the car from will not return my calls, and neither will the Finance manager. They were overall very unhelpful. Would definitely be worth the drive to go to another Toyota Dealership. More

While you have to be ware at any dealer this one is very bad. I was looking for a Rav4 Hybrid and they had one only a couple of weeks out. They said they'd sell for MSRP. They lied. They added a $2000 "pro bad. I was looking for a Rav4 Hybrid and they had one only a couple of weeks out. They said they'd sell for MSRP. They lied. They added a $2000 "pro pack" that was bogus accessories like windshield protection and insurance deductible reimbursement for 12 mos. Then the offered me $3000 to $5000 less than Kelly Blue Book for my clean trade. They had no water, no coffee, sit you to do your business in an open area with multiple tables like a restaurant with no privacy. They take full advantage of the customer in this time of difficult availability. Buy somewhere else! More

We purchased a 2023 Prius from Toyota South Atlanta last week and were surprised at the last minute to learn that we would be given only a single key. The other key, we were told, would arrive in the mail. week and were surprised at the last minute to learn that we would be given only a single key. The other key, we were told, would arrive in the mail. To our surprise, we learned only after questioning the salesperson yesterday that the key might be MONTHS in coming . . . and no 3rd party keys seem to be available. This is a major inconvenience, enough so that we would not have purchased the car if we had known. Not the dealer's fault exactly, but I have just learned that Toyota provides a warning sticker that the dealer should have left on the vehicle for the test drive, and I never saw the thing. Consumer fraud? More

June 7th: I booked the Toyota Carolla 2023 Model In Toyota South Atlanta marrow GA, given advance of $500 and they told pickup date is on June 9th Friday, by that date my Bank sent them loan amount che Toyota South Atlanta marrow GA, given advance of $500 and they told pickup date is on June 9th Friday, by that date my Bank sent them loan amount check and I made my arrangements for pickup. June 9th: I called them for pickup car, they told car is not ready and it will be ready for pickup on June 15th. June 15th: I went to pick up the Toyota corolla, I found scratches on car when I asked Richard the Store Manager he giving me rude answer in disrespected manner and even he disrespected my friends who came with me to help me for car pickup Finally was forced to decline the deal since they offered to provide a temporary solution for the scratches. I highly recommend not to pursue Richard the store manager for any deals and I lost $500 of booking amount I Highly recommend to check the car properly before actually buying from them More

Had one of the best buying experience ever. The whole team helped me get my truck. Thanks toyota south atl The whole team helped me get my truck. Thanks toyota south atl More

Price on website was NOT the price of the car. Was only the downpayment. Dealer baited Was only the downpayment. Dealer baited More