Toyota South Atlanta

This dealer advertised a 2024 Toyota RAV4 Hybrid 10,410 miles, Certified. I bought the car. The implication was it was a Toyota Certified vehicle and I reviewed the printed out Toyota web info on certifica miles, Certified. I bought the car. The implication was it was a Toyota Certified vehicle and I reviewed the printed out Toyota web info on certification. Instead, they provided a mechanical failure service contract from Fidelity Warranty Services. Significantly inferior in features from Toyota's certification. Classic bait & switch. Eric Hogue is the GM and he has ghosted me for weeks and he did not even know what i was calling about. I just said I am a customer who wants to talk to him. The finance person is belligerently uncooperative. (I paid cash for the car and that probably explains his animosity.) It would be so easy for this dealership to do the right thing and live up to their promises. That's not who they are. Be wary of this dealership. Note I hold Natania Olelum, the salesperson, in high regard and she is professional, knowledgeable and responsive. Totally different than this business. More

I've used Toyota for years and this experience with the morrow location is something I've never experienced before. I worked with Evroy this time and the communication was absolutely terrible. I dropped th morrow location is something I've never experienced before. I worked with Evroy this time and the communication was absolutely terrible. I dropped the car off Friday and didn't get an update until Monday after I called around 9am. After that I had to keep calling all day and finally got in contact with him just to ask for him to send over my diagnostic and estimate. It was ridiculous that I had to call for four hours just to figure out how much I had to pay them. Since I wasn't able to get in contact with him until 3:45 in the afternoon, he is now saying my car may not even be ready until Thursday. This was extremely unprofessional and I'll be taking my car to a different location whenever it needs to be serviced again More

Purchased my new 4Runner today from Katherine Pacheco and it was the quickest, easiest experience I’ve had at any dealership. She is super knowledgeable, answered all of my questions, and was just a joy to it was the quickest, easiest experience I’ve had at any dealership. She is super knowledgeable, answered all of my questions, and was just a joy to work with! Highly recommend Katherine and the entire team at Toyota South Atlanta!! More

She was very intuitive and knowledgeable about the vehicles and offered me an amazing deal on it. I will make sure to recommend to all of my friends and family that need a car to come visit here vehicles and offered me an amazing deal on it. I will make sure to recommend to all of my friends and family that need a car to come visit here More

I have been going to Toyota South for service of my car for over a year now. I went last year and had front and rear brakes done. So after a while I started hearing the noise from my brakes. Took my car ba for over a year now. I went last year and had front and rear brakes done. So after a while I started hearing the noise from my brakes. Took my car back to them twice and they told me it was brake dust and I would probably hear it for awhile after they supposedly had done something to correct the issue. Well here I am a year later noise got louder and louder. Decided to take my car to a different dealership. I get a call and the advisor tells me that Toyota South didn’t do the brakes correctly. Brake pads were glazed, non reusable shims were reused multiple times. Slide pins were not greased and shims had wrong type of grease. It had pink rubber grease. I immediately called Toyota South to inform them of what the other dealership had just told me. I was transferred to a manager who didn’t answer. I left a message on 11/28 and have yet to hear back from anyone at Toyota South. The receptionist asked if I wanted to bring the car in and let them check it. I should not have had to pay for basically a new brake job when I just paid for it last year. Toyota South do better! More

They helped me deal with an annoying electrical issue on my vehicle. It was annoying having to come back in again and again, but they assisted me with both towing service and a shuttle as well did not charg my vehicle. It was annoying having to come back in again and again, but they assisted me with both towing service and a shuttle as well did not charge me for any of the follow-up visits. In particular, my service representative Jharde and shuttle driver Deena were always encouraging and kept in touch to assist me throughout the process. More

Under no circumstances should you deal with this dealership. I put a deposit on a 2025 rav4, but later realized that the 2026 body style will be completely different so I asked for the deposit back dealership. I put a deposit on a 2025 rav4, but later realized that the 2026 body style will be completely different so I asked for the deposit back. They refused even though NO WHERE does it say that your deposit is not refundable. More

toyota south of atlanta is scamming people from A-Z be careful and watch out with the finance office. careful and watch out with the finance office. More

Katherine Pacheco was very kind and accommodating to our needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. needs. She helped me get my first car with very easy service, and also helped us get the right price. Very pleasant and would deal with her again. More

Admitted damaging my Solara, Ignored calls/message, waited 3hours in person, attributed to ageing/environmental waited 3hours in person, attributed to ageing/environmental More