
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Top notch Services I like when sales people tells you what they can deliver from the get go and follow through with what was promised. Mr. Socrates Menchavez did an exem I like when sales people tells you what they can deliver from the get go and follow through with what was promised. Mr. Socrates Menchavez did an exemplary job in making me feel comfortable with my decisions that help me purchase. Your finance representative Mr. Jude Inosil was also very helpful in making the process with ease.. More
Excellent service Martin and Charles are nice. They help my wife and me addressing every concern, especially for the 1st time car buyer. Definitely recommend them to my Martin and Charles are nice. They help my wife and me addressing every concern, especially for the 1st time car buyer. Definitely recommend them to my friends who would like to purchase new vehicle. Roy walks me through the financing process; actually helps me to get good deal of low APR. He is nice too. Jessica comes last to hand over me the car. It is wonderful to look at the new one. The team is awesome. More
Review for Socrates M Once again another impeccable and unparalleled customer service experience from Toyota Sunnyvale. Perfect product knowledge and as always going the ex Once again another impeccable and unparalleled customer service experience from Toyota Sunnyvale. Perfect product knowledge and as always going the extra mile. Kudos Toyota Sunnyvale. More
Elmer gets 10 stars My initial impression was great. I spoke with Elmer who is a kind , hard working guy. He was calm, eager to provide superior service and genuine. He w My initial impression was great. I spoke with Elmer who is a kind , hard working guy. He was calm, eager to provide superior service and genuine. He was out shadowed by an angry manager and finance person .I quickly forgot their names but they did not have the right temperament for the trade in my opinion. I would have walked. However. Elmer reached out and found me a great car. Elmer saved the day for all of us. I hope he can be recognized for his diplomacy ,honesty and work ethic. Thanks Elmer More
Toyota Sunnyvale After conducting a nationwide search for a 4Runner Nightshade, I found only three in the combination I was looking for. Luckily for me, one was locate After conducting a nationwide search for a 4Runner Nightshade, I found only three in the combination I was looking for. Luckily for me, one was located at Toyota Sunnyvale. From the initial phone call until I drove off the lot three days later, Amir Kandil handled my requests with professionalism and grace. I look at buying a car as a form of combat, but I was completely disarmed by Amir and his colleagues. There was no drama and no strong-arm tactics, just honest discussion that resulted in me leaving with the deal that I wanted. I enjoyed this experience, and I would recommend Amir and his dealership without any reservations. More
Purchase of Used Toyota Highlander Limited I had a very positive experience at Toyota Sunnyvale. I was researching used Toyota Rav4, 4Runner, and Highlander models, and finally found the right I had a very positive experience at Toyota Sunnyvale. I was researching used Toyota Rav4, 4Runner, and Highlander models, and finally found the right model and color of the Highlander Limited at Toyota Sunnyvale. James Tran took me on a test drive and was very friendly and helpful. He answered all my questions and gave some good advice without any high pressure on buying. Later, when I decided to move forward with the purchase, James was very fast and efficient with the paperwork and along with Bart DiCairano made the process as painless as possible. More
Millis is a great service manager I come to Toyota Sunnyvale not because we bought our car here for. Great price but also due to their service advisor Millis. He’s been very helpful, I come to Toyota Sunnyvale not because we bought our car here for. Great price but also due to their service advisor Millis. He’s been very helpful, provides a detailed description of the problem and advises on what can result if the issue is not addressed instead of insisting that the repair SHOULD be done. Leaves up to me to decide to make the choice. Just because of advisors like him I do not mind paying the dealer cost for right repairs and would be my #1 choice for the next Toyota purchase. More
Leasing Experience at Toyota Sunnyvale This past weekend after weeks of research I decided to lease a new 2020 Toyota Corolla. I visited 3 different Toyota dealerships in my area and it was This past weekend after weeks of research I decided to lease a new 2020 Toyota Corolla. I visited 3 different Toyota dealerships in my area and it wasn't until I was contacted after an inquiry from Edmunds.com that I was connected with Bobby Scott at Toyota Sunnyvale. We spoke on the phone and he heard and understood exactly what I wanted. After our call I arranged to meet at the dealership the following day just to see what my options were. Upon arrival I was greeted by the friendliest front desk staff who called to let Bobby know I was coming upstairs. Once I got off the elevator Bobby was right there waiting for me. We went into his office and discussed options, finances, Corolla trim options etc. He was SO incredibly kind, and funny but most importantly he was genuine ( a rare trait to find at a car dealership). As a young female a car dealership is my worst nightmare as I know I most likely will be taken advantage of due to lack of knowledge... but this could not be more opposite from my experience with Bobby. After minimal back and forth, Bobby and I reached an agreement and I was thrilled!!!!! (Not to mention while he was away working with his manager 4 different sales reps at the dealership stopped in his office to ask if I needed water, coffee etc.) My car had to be delivered to the dealership and I picked it up the next day. I also worked with Marco and Saroyin from Finance and WOW- again such pleasantly surprising service and men! Marco and Saroyin both were also incredibly nice and explained everything to me in grave detail so I knew exactly what I was signing off on, and understood all the Toyota benefits. As a woman, and just a new car buyer in general- from the front desk to drive off I had the most 5 Star, tell all your friends, experience. Bobby Scott and the entire Toyota of Sunnyvale team is my new standard for dealership service. I had 3 other Toyota dealerships within miles of my house, but this one was worth the drive- every time! Do yourself a favor and go see Bobby Scott and team! More
Friendly and nice Very patient to help pick the car and explain the details. Provide good discount and very eager to calculate and show the exact price. Can speak Very patient to help pick the car and explain the details. Provide good discount and very eager to calculate and show the exact price. Can speak Chinese. More
I bought a car that I had leased His service was great. I had no time on weekdays. But he negotiated with his boss and went for a purchase contract on the weekend. I was very grate His service was great. I had no time on weekdays. But he negotiated with his boss and went for a purchase contract on the weekend. I was very grateful to the attitude of him and his boss. More