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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 17, 2018

Great services Ahmad has been very helpful. He provides great services all the time. I would recommend for my friends to buy a car from him at Toyota Sunnyvale. More

by Hiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Mar 19, 2018 -

Toyota Sunnyvale responded

Thank you for your great feedback and recommendation, Hiro. Ahmad is a great asset and we're thankful to have him on our team. We appreciate your business, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Bill Benak, billbenak@toyotasunnyvale.com

March 17, 2018

Best dealer i ever met I’m Nitesh kanwar I came here at Toyota Sunnyvale after trying everywhere for a new Toyota Camry se but I can’t get because of my no credit but i me More

by Nitesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Kumar
Mar 19, 2018 -

Toyota Sunnyvale responded

Hi Nitesh, and thank you for this great review. We're very happy that Vinod and Roy were here to help you and treated you with the customer service we know you deserve. Congratulations on your new 2018 Camry Se and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Warm regards, Bill Benak, billbenak@toyotasunnyvale.com

March 17, 2018

Signed out the door price doesn't mean anything to these guy You make a deal, sign the paper, then they come back with a different price, knowing that they have you hooked on the car. They are a huge cooperation More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Najaf Ali, Raj George, Praneet Lakhan
Mar 22, 2018 -

Toyota Sunnyvale responded

I am sorry to hear about the frustrations you experienced. Please reach out to me directly so I can learn more about your visit. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

March 17, 2018

Maintenance Service Had my 2014 Sienna serviced at Toyotal Sunnyvale for routine oil change and maintenance. Service adviser, Millis, did a great job. Would come back a More

by DAVID J CHANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Mar 19, 2018 -

Toyota Sunnyvale responded

Thank you so much for your review, David. We really appreciate your business and are so happy that Millis could provide great service to you and your vehicle. We would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

March 16, 2018

I'm happy with my car! It was wonderful car buying experience with Dhanen Shah. He greet with worm welcome. Explain about car , I was looking for, he force me to take test More

by Dodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Mar 16, 2018 -

Toyota Sunnyvale responded

Thank you for your review and for choosing our dealership, Dodo. I'm happy that you enjoyed your purchase experience with Dhanen Shah. We are grateful for your recommendations and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

March 16, 2018

Great Service Such great customer service. Thank you Shawn for such an easy check-in and checkout process, and for walking me through the details of how my car was More

by Ui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wood
Mar 19, 2018 -

Toyota Sunnyvale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Shawn as he will be happy to hear it. Drive safely and always feel free to reach out with any service questions. Oh, and be sure to take advantage of our complimentary, scheduled shuttle service if you ever bring your car in for maintenance or repairs. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

March 15, 2018

2010 Toyota Prius James was knowledgeable and friendly and helped us through the process of purchasing a new "used" car for our son. He was very responsive and made th More

by Carolyn Moyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Mar 15, 2018 -

Toyota Sunnyvale responded

Thanks for the wonderful review, Carolyn. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 15, 2018

Very pleased with my purchase! The service was great. Everyone was patient and gave me every information I needed to know since this was a first car purchase. Not only that, but I g More

by Catsmeow825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Mar 15, 2018 -

Toyota Sunnyvale responded

Thank you for the feedback, Tiffany. We are happy to hear of your positive experience at Toyota Sunnyvale, and we are grateful you chose us for your automotive needs. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

March 15, 2018

Ordered a roof box for my car and had bars fitted A shout out to Willie Davis in Parts who went the extra mile to make it all happen and ensure I had what I wanted and needed! Thank you Willie for you More

by Paula Russell-Gilford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Davis
Mar 16, 2018 -

Toyota Sunnyvale responded

Thanks for the shout out, Paula. It is great to hear that Willie took your satisfaction seriously and made sure you got exactly what you wanted. Always feel free to call or stop by if there is anything else we can do to help you. Also, don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

March 15, 2018

Awesome customer service by James Tran and Amir I went to three other dealerships before coming here and i didn't like my experience at the other dealerships. I first met with James Tran who was ver More

by Gmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Mar 16, 2018 -

Toyota Sunnyvale responded

It’s quite an accomplishment to hear that James and Amir provided you the best dealer experience ever. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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