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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 28, 2017

Friendly and helpful. Sales person Ratha Ke, was knowledgable and very friendly in assisting our purchase. We are very pleased with the overall experience. Love our new A More

by Mr. Blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke, Saroyin Roy Watkins, Diana Kennedy
Dec 29, 2017 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Ratha did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call. Enjoy your new 2018 Avalon Limited, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 28, 2017

Great Service I came in with a specific car that I wanted (rav4) with a certain price and he was able to sell it to me at that price. Omid was also really friendly More

by brendaphans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Dec 28, 2017 -

Toyota Sunnyvale responded

Thank you for your review and for choosing our dealership. I am glad that Omid was there to help you with your purchase. Enjoy your new Rav4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 28, 2017

Great. Until your warranty expires Had my car serviced here several years. Then the warranty expired, and so - it seems - did the customer service. Three times in a row I had the car in More

by u4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louie Roybal
Jan 24, 2018 -

Toyota Sunnyvale responded

We're sorry to hear about your experience. If you would like to discuss this further please reach out to us directly. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

December 28, 2017

Always the Best! Been coming to Toyota Sunnyvale for years. I’ve purchased numerous vehicles and have used the service department often. Hector Cisneros is great. Larr More

by tnerinar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo, Hector Cisneros, Fred Moini
Dec 28, 2017 -

Toyota Sunnyvale responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

December 28, 2017

Stud repair on tire Awesome service and excellent customer service. Maria was very warm to work with and put customer first. We had developed a trusted relationship wit More

by Surjit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
Dec 29, 2017 -

Toyota Sunnyvale responded

Surjit, thank you so much for taking the time to write this great review. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Maria was able to gain your trust in our business. Please take advantage of our complimentary scheduled shuttle service – another fantastic benefit of our “10-Point Value Guarantee.” Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

December 28, 2017

Greatness sales experience without socrates When looking for a used car it can be stressful. I called and inquired about a used BMW trade in and Socrates informed me the car was on lot and he w More

by FamilyE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Dec 29, 2017 -

Toyota Sunnyvale responded

Your fantastic review was quite a refreshing read. We understand that the search for a used car has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership with the confidence that they have made the right decision by coming to Toyota Sunnyvale. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 27, 2017

Best car experience I had 5 stars and beyond goes to JJ. The dearlership gets one star less. Ask for JJ. He is sweet, kind and make your shopping experience the best you ever More

by New Prius Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh
Dec 28, 2017 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. JJ is a fantastic employee and we're thankful for everything he brings to our team. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 27, 2017

Personalized service right to my door! Raj made my first car buying experience awesome ! Not having a car made it difficult to shop around outside the city limits. Raj went the extra miles More

by Jdelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Raj George
Dec 27, 2017 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will share your comments with Raj and we look forward to working with you again down the road. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

December 27, 2017

Surprisingly good service at a dealership Day before Christmas I had an issue with the battery on my sienna and desperately needed it replaced so I could make the drive the following day. I po More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh, Christopher Penn
Dec 27, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. I am glad that Chris was able to get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

December 27, 2017

Excellent car experience Ryan is a great dealer with plenty of experience. We got what we want from him with a satisfied price. We used our new truck to purchase a lot of staf More

by Taikun Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCune; Jessica Wilson
Dec 28, 2017 -

Toyota Sunnyvale responded

Thanks for writing, Taikun. It is great to hear that Ryan took your satisfaction seriously and made sure you got exactly what you wanted. Don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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