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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 07, 2017

Out of towner treated with respect and hospitality My experience at Toyota Sunnyvale was nothing short of exceptional. I traveled over 300 miles to this dealership for a specific car - 2002 Ford Tauru More

by Dwgeorge81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Castillo (Sales), Sheena Mah (Insurance), Bart DiCairano
Aug 08, 2017 -

Toyota Sunnyvale responded

Thanks for taking the time to leave us this awesome review. At Toyota Sunnyvale, we take feedback seriously and are proud to see that you drove away happy in the car that you wanted. I will share your compliments with Rey, Bart, Sheena, and the whole team. If you have any questions about your purchase, please reach out to us. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 07, 2017

Awesome sale professional Stan Wolowski at Toyota Sunnyvale I bought a car from Stan Wolowski at Toyota Sunnyvale a for the most part it was pretty easy. Stan is the guy willing to make deal and he was not play More

by Mirai2580
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Aug 08, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. If you need anything else for your vehicle, please let us know. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 07, 2017

Satisfactory service. Waiting time was a bit long The people at the dealership are professional, but the waiting time was a bit too long. Total time for purchasing the vehicle was 4-5 hours More

by goodluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Aug 09, 2017 -

Toyota Sunnyvale responded

Thanks for your kind and honest review. We do appreciate your patience for the extended wait you encountered. We strive to provide excellent customer service and our customers’ time is valuable to us. If you have any other concerns or suggestions to make your experience with us better, please feel free to contact us. We hope to see you again soon! Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 07, 2017

Toyota Mirai Great experience with setting up a lease on a Toyota Mirai. Stan Wolowski was extremely helpful and efficient in explaining the Lease program and ben More

by Mirai guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Aug 08, 2017 -

Toyota Sunnyvale responded

We are happy your time with Stan was well spent. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. Please feel free to contact us if you have any questions on your new lease. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 06, 2017

Great customer service I felt very welcoming when arriving for my appointment. There was various cars to choose from and the sales man was just great!! I bought my first car More

by ailene_nava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Praneet Lakhan
Aug 07, 2017 -

Toyota Sunnyvale responded

Ailene, We can't tell you how much we appreciate your loyalty to Toyota Sunnyvale. Thanks for your continued business. We hope you are enjoying your vehicle, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 06, 2017

Pleasant and organized car buying experience. I recently purchased a used 2015 Toyota Avalon Hybrid Limited from this dealership. End-to-end the people were pleasant (not pushy) and very organize More

by BSeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang, Najaf Ali
Aug 07, 2017 -

Toyota Sunnyvale responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 05, 2017

Happy MINI Cooper S owner From the minute I asked for more information on the MINI, Praneet sent me all the information that helped me in deciding to go let my daughter test dr More

by Giamia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Silveira , Praneet Lakhan
Aug 07, 2017 -

Toyota Sunnyvale responded

Praneet and the rest of our team thank you for your business and look forward to assisting you again with your future vehicle needs. We hope your daughter is enjoying her new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 05, 2017

No pressure, great price & fun experience Praneet (sales), Richie (finance) & Jad (Service) were all.very nice, non-aggressive and easy to work with. I would highly recommend buying a previou More

by Lovemycar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie, Jad Thiels, Praneet Lakhan
Aug 07, 2017 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your referrals. It was a pleasure to assist you and please let us know when we can do so again. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 04, 2017

Car Purchasing Experience We just purchased a new Prius from, working primarily with Sales Associate Dhanen Shah. He was extremely helpful. Excellent at helping to select a mod More

by John J Givens
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Aug 04, 2017 -

Toyota Sunnyvale responded

Thanks for your kind words, John. I'm very happy to hear that Dhanen was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 03, 2017

Excellent Although I just came to US, I could get great support and bought a new car with a good price. I would like to recommend this dealer to everyone. More

by 3 Maltese dogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Nobu Ishihara
Aug 04, 2017 -

Toyota Sunnyvale responded

Thank you for your review and for choosing our dealership. It was a pleasure to assist you and please let us know when we can do so again. We are grateful for your recommendations as well and don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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