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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 19, 2017

Great experience Cindy was really patient with us and answered our every question and was really helpful. She made sure that we were getting a car that was right for u More

by Shloka Desai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Jun 19, 2017 -

Toyota Sunnyvale responded

Shloka, Thank you so much for taking the time to provide such great feedback. I’m so happy to hear Cindy was able to help find the perfect vehicle for you. Don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 19, 2017

Sales person was very nice and persable. Overall was happy except a little bit xxxxx on the extended warranty stuff. My wife was very happy to buy the car that was looking for a while. Found More

by mkh12
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Tran
Jun 22, 2017 -

Toyota Sunnyvale responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 17, 2017

Great Really nice service, really nice people. They got the best price for my choice of the car which is greatly appreciated. I would highly recommend this More

by Alive Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Jun 19, 2017 -

Toyota Sunnyvale responded

I cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 17, 2017

Fred M is the most EXCELLENT! Fred is everything and more that you want from from Toyota Certified and Used Auto Salesperson. He went 110% to get the best deal for me with vehicle More

by JaneW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera, Fred Moini, Jad Thiels
Jun 19, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us, Jane. We appreciate your feedback and are happy to hear that Fred and Jorge were able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 15, 2017

Matching price but the final price.The price we bought was the same with discount price on the tag . For example : manager discount price. it was not sticker or MS More

by vinhyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scott
Jun 15, 2017 -

Toyota Sunnyvale responded

We love hearing about guests who have a wonderful experience at our dealership and I’m happy you are one of them. I understand that buying a car is an important decision and I’m honored that you chose Toyota Sunnyvale. Please feel free to contact us if you have any questions about your new purchase. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 15, 2017

Review for Ryan Cacatian Ryan was big help for my trade-in for the 2017 Sienna. My family had good experience for buying car with Ryan. Also Omid (co-worker with Ryan!) is go More

by heavyduty464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian, Omid Shayeganpour
Jun 15, 2017 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ryan was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we look forward to assisting you with your future sales and service needs. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 15, 2017

Lemon cars, swindling tactics I purchased a car from Toyota Sunnyvale's pre-owned inventory. I chose Toyota Sunnyvale hoping for a thoroughly inspected car, and expected to drive a More

by Courtney W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Socrates Menchavez, Ryan Cacatian
Jul 28, 2017 -

Toyota Sunnyvale responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.

June 14, 2017

Review for Jim Houlihan Very helpful in finding the best car available for my needs. Suggested financing that saved me a small bundle. I had a great experience with Toyota Su More

by Stphen Wheeler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Houlihan
Jun 14, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. I’m so happy to hear we were able to help find the perfect vehicle for you. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 13, 2017

Easy buying Great customer service Socrates, Never thought that buying a car is that easy, thank you so much, it was a very good experience. Hope you have more as More

by Bodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Jun 13, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Bodie. I will let Socrates know that you were pleased with his service. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 13, 2017

Very easy to work with and no pressure John was very easy to work with. Explained everything in detail. We left with a great 2015 Camry SEThe price was as better than other dealerships. More

by Lee Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Jun 14, 2017 -

Toyota Sunnyvale responded

Hi there, Lee. I’d like to thank you for the feedback regarding your purchase experience working with John. Your appreciation is all that matters and I am more than happy knowing we exceeded your expectations. Enjoy your 2015 Camry and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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