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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

January 03, 2017

Second time around even better than the first! Our lease was nearly up with our Prius and since we were happy with the car and service, we decided to go back to Toyota Sunnyvale, this time with Dan More

by Donna Griffit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Jan 04, 2017 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Donna. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Dan achieved that. Once again, we appreciate your business and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 02, 2017

Best and fastest vehicle purchase experience The best Toyota dealership I have ever been to and the fastest vehicle purchase experience I have ever had. I knew what vehicle I wanted so I used the More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Flora On
Jan 03, 2017 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Flora did a great job in assisting you in your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 02, 2017

Excellent Friendly and efficient experience. I was told that I would get a full tank of gas if I cannot get the car at the price I like. Shortly after I got the More

by Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong, Kyle Krebs
Jan 03, 2017 -

Toyota Sunnyvale responded

Thank you so much for the wonderful compliments. We couldn't be more pleased to hear ourselves described as friendly and efficient. We're glad to have Eric on our team and that we could provide you with a positive experience. We hope you enjoy your new purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

January 02, 2017

Outstanding Service Center! With all the holiday travel, needed my highlander serviced and the Sunnyvale Toyota Team got me in and out quickly. I was expecting a long wait given More

by 2carfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Jan 03, 2017 -

Toyota Sunnyvale responded

Thank you for writing such a great review about our dealership. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your vehicle for servicing as part of our “10-Point Value Guarantee.” Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

January 01, 2017

Great customer service experience!😉 I had a great customer experience with Socrates Menchavez and i will recommend him to my friends when they are ready to buy their next car. More

by Beauty68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Jan 03, 2017 -

Toyota Sunnyvale responded

Thank you for your review. We're glad to have Socrates on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

January 01, 2017

Our Go To dealer for all out Toyotas We recently purchased our 3rd Toyota vehicle and Toyota Sunnyvale is out Go To dealer. Their sales associates are very friendly and are very professio More

by MiguelSanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Zhou (5 STARS RATING), Saroyin Roy Watkins, Diana Kennedy
Jan 03, 2017 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Miguel. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 31, 2016

Bought a new 2017 Toyota Camry Hybrid My son bought a new 2017 Toyota Camry Hybrid car on 12/29/2016. The whole family (me, wife, and two sons) was there to buy a Camry Hybrid there. John More

by scp777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos
Jan 02, 2017 -

Toyota Sunnyvale responded

Thank you so much for giving us an opportunity to work with you and your family. We look forward to helping you with any and all of your future automotive needs. Be sure tell all your other friends and relatives about your experience. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 31, 2016

Toyota Corolla 50th anniversary! I would like to give a big shout out to Ryan Cacatian for taking his time by showing me different cars that are similar to what I wanted. It literally More

by danah novicio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Jan 02, 2017 -

Toyota Sunnyvale responded

Danah, We are truly grateful for this awesome review. We are thrilled that Ryan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 31, 2016

Seqouia at sunnyvale Purchasing my Sequoia at Sunnyvale Toyota was a great experience. Jim Houlihan was professional and friendly. Auto insurance specialist Mr Bravo was a More

by Ian
Recommend Dealer
Yes
Employees Worked With
Jim Houlihan
Jan 03, 2017 -

Toyota Sunnyvale responded

Ian, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Jim was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 31, 2016

Easy to do business As a first time car buyer I was fairly nervous about going to the dealership. VIcky was there to make the whole process less stressful, even when the More

by loveme99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Vicky Xu
Jan 03, 2017 -

Toyota Sunnyvale responded

It was a pleasure to read about your first buying experience working with Vicky. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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