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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 27, 2016

Awesome experience!!! Was looking for a 2016 4runner and found the vehicle with the package that I like at Sunnyvale Toyota. Chris Hagan was a such a big help in the dec More

by florello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hagan
Dec 27, 2016 -

Toyota Sunnyvale responded

Thanks for your outstanding review, Florello. We're glad to hear that our team was friendly and knowledgeable. We strive to provide excellent customer service, and we're glad that this was the case for you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 27, 2016

Excelent Sales Person Noel Castillo!!! Bad Financial Agent I just want to congratulate Noel Castillo as an excellent agent. Excellent customer service. He went beyond to sale me a car. I appreciate it On th More

by Adolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Castillo
Dec 29, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to share your experience with us, Fito. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 26, 2016

Used Toyota Venza We just moved to the area and being that we didn't know anyone we just stopped by Toyota sunnyvale to check out what they had. My wife is pregnant and More

by Joseimkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini, Tony Almazan
Dec 27, 2016 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Fred is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 26, 2016

Excellent experience The dealership staff, especially Fred was awesome. Put me at ease about purchasing a car and educated me on my options. Thanks so much Fred for your h More

by Grace4ut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Dec 27, 2016 -

Toyota Sunnyvale responded

Grace, Thank you for taking the time to write about your experience. It's great to know Fred and our staff were able to provide you with a knowledgeable shopping experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 25, 2016

Knowledgeable, Friendly and no Pressure Sales We were looking to buy a car but not immediately when we were in the neighborhood and just dropped by on a whim to look at the new Toyota 86. Then two More

by Kaddison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao
Dec 26, 2016 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Kaddison. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Lang achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 25, 2016

Excellent Lorenzo Martinez provided excellent service, made my car purchase experience easy and stress free as he was knowlageble answer all my questions and wa More

by Carlos Cardona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Kyle Krebs, Lorenzo Martinez
Dec 26, 2016 -

Toyota Sunnyvale responded

Hello Carlos and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Lorenzo was there to provide you with such an exceptional service. Thank you again and congratulations on your new car. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 25, 2016

Bought my new car here at Toyota Sunnyvale. The experience buying a car there was so easy and would definitely recommend people to buy their next car at toyota sunnyva More

by sonia_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James tran
Dec 26, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Sonia. We are very happy to hear that we could be so friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 24, 2016

great service !buy a new car This was a great experience and I would recommend it to everyone I know. This was great and I would definitely come again to purchase a car. Awesome p More

by 123ABCD6436726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong, Kyle Krebs
Dec 26, 2016 -

Toyota Sunnyvale responded

Thanks for your outstanding review. I'm very happy to hear that Eric was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 24, 2016

Salesman there are very nice and helpful, found exactly wat Salesman there are very helpful, and nice, found a car I really liked for a good pruce, was very happy with how everything turned out, would definitel More

by Katie Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Dec 26, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Katie. We are very happy to hear that we could be so helpful and nice during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 23, 2016

Awesome customer service and excellent experience I was looking for a car with the lease option, and I had to go to different dealerships. Of all dealerships, I stopped at Toyota Sunnyvale. Everyone More

by Mikhail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike New, Ahmad Hatamieh
Dec 26, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Mikhail. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Ahmad was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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