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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 23, 2016

Fast and Friendly This was a good and fast experience. I was treated with respect throughout the process. My salesman Chris was a professional. He made this whole exper More

by Brian Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hagan
Dec 26, 2016 -

Toyota Sunnyvale responded

Brian, Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Chris and our team made such a great impression on you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 22, 2016

Awesome customer service and outstanding experience with omi I was looking for getting a car with car pool sticker and for that I had to go to to different dealerships. Of all dealerships I went to Toyota Sunnyv More

by Farnaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Omid Shayeganpour
Dec 23, 2016 -

Toyota Sunnyvale responded

Thank you for your review, Farnaz. We're glad to have Omid on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

December 22, 2016

Prius 4 purchase More than any other aspects of my experience, I rate the sales person, Omid's effort as five-star excellence. The situation was somewhat complicated More

by PriusloverMenlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Omid Shayeganpour
Dec 23, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Omid and Sean were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 22, 2016

Great, very informative, made you feel extremely comfortable Omid was very patient and informative with all my questions and concerns. He made my experience at the dealership fun and tried to assist me the best More

by Ruby123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Omid Shayeganpour
Dec 23, 2016 -

Toyota Sunnyvale responded

Ruby, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Omid was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 21, 2016

Great car and experience I found a great car, Honda with 46k miles in super condition, and Junemarie was very helpful! I'm not sure I could have had a better experience. More

by Nicholelee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Junemarie Jingco
Dec 21, 2016 -

Toyota Sunnyvale responded

Thanks for your outstanding review, Nichole. I'm very happy to hear that Junemarie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 21, 2016

Buying tudra I got new tundra from Delon. He is very nice and give a good deal. Also he make documents processing quickly and I save a time. I highly recomme More

by Nam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Delon Orquin
Dec 22, 2016 -

Toyota Sunnyvale responded

Nam, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Delon was so positive. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 21, 2016

Excellent This was a great experience and I would recommend it to everyone I know. This was great and I would definitely come again to purchase a car. Awesome p More

by Pancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Dec 22, 2016 -

Toyota Sunnyvale responded

Pancho, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 21, 2016

Awesome hassle free place to buy a car I had a great experience here at Toyota Sunnyvale. I came here to specifically buy a used suv and it was a hassle free and very pleasant easy experien More

by Mary J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Dec 22, 2016 -

Toyota Sunnyvale responded

Your kind words mean a lot to us, Mary. We appreciate your feedback and are happy to hear that our team was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 20, 2016

Great Sales Service by Eric Wong of Toyota Sunnyvale I've leased two previous Toyotas from two different bay area counties, and this time I tried other Toyota dealerships, Ford, Nissan, and pre-owned car More

by RitaJane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong
Dec 21, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review, Rita. I'm very happy to hear about your positive experience with Eric here at Toyota Sunnyvale. Congratulations on the 2017 Camry and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 20, 2016

Bought my sienna The workers were so nice especially the boss. They even gave me a nice discount for my new car because of the boss. I would like to by a another car t More

by Ricardo Sagabaen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Dec 21, 2016 -

Toyota Sunnyvale responded

Thank you for your kind review, Ricardo. We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they've made an impact during your visit. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

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