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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 20, 2016

the best to the best Simon Guzman has been my advisor for the last two years and he has met all my needs with a great, professional customer service. I highly recommend h More

by santo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Dec 21, 2016 -

Toyota Sunnyvale responded

We are truly grateful for this awesome review. We are thrilled that Simon was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

December 20, 2016

Stay away .. Worst customer service in my life .. During my car service they dropped something on my windshield and it got small crack .. When I reported this next More

by rohit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Ramirez
December 20, 2016

Good. Got a great car with good warranty This is a cool sealership. Made buying a car fun and pretty easy. Especially hassle free. If you have a special request just ask. Got a NJ ice camry. More

by Sb408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Woolston
Dec 21, 2016 -

Toyota Sunnyvale responded

We love hearing about customers that have a terrific experience at Toyota Sunnyvale. We know that buying a car is an important decision and we are proud that you chose our dealership. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 18, 2016

Excellent Salesperson Salesperson Mr. Dhanendra Shah was very helpful, and friendly, in helping us choose the right vehicle, and helped throughout the whole process. He wen More

by MilindB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Dec 19, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear Dhanendra was able to go above and beyond your expectations and provide you with a memorable experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 17, 2016

excellent I got an excellent service from Nobu-san during whole purchase process. I am recommending some other people to meet with Nobu-san if he/she wants to b More

by RDUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Dec 19, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Nobu-san is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to hopefully doing business with you again in the future. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 17, 2016

Excellent purchase experience !!! Luke is really experienced and nice who work with me for my purchase and guide me with great patience. Excellent guidance throughout the buying proces More

by xiao1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Dec 19, 2016 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Luke was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 17, 2016

A Toyota Family Goes Modern My wife deserved a new car. She lived through 25 years of manual transmission cars and truck (all Toyotas). We moved to the Sierra foothills, now need More

by Downtown Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Ahmad Hatamieh
Dec 19, 2016 -

Toyota Sunnyvale responded

Your kind words mean a lot to us, Eddie. We appreciate your feedback and are happy to hear that Ahmad was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 16, 2016

"How our experience was with this dealership" My husband and I went car shopping at Toyota Sunnyvale last Sunday to look for a new SUV. We were greeted by Ratha Ke, who made us feel comfortable a More

by Macky7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Ratha Ke
Dec 19, 2016 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store. It is great to know that Ratha and our team were able to provide you and your husband with a pleasant time purchasing your new car. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 16, 2016

Negative turned to a positive I did not want to write a review. At first I thought I did not want to write something that I believed could be removed because a business had the pow More

by Wowed and Sorry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Dec 20, 2016 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

December 16, 2016

Toyota CAMRY 2017 SE I like to given 5 Rating for Toyota Sunnyvale. Sale Person Cynthia & Manager Cisco are so good. Both extend the working hours for me to purchase my Ca More

by LV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Cynthia Muonio, Cisco Savala
Dec 19, 2016 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Cynthia and Cisco did a great job in assisting you in your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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