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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 16, 2016

excited Thanks ratha on my second purchase from you .you answered every question I need to know about my car and what I need to know and if I left anything ou More

by vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Dec 19, 2016 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Vee. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. Ratha is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 13, 2016

Great experience! Luke was friendly from the beginning of my phone call all the way through the time I got the car key. He is knowledgeable and passionate about what he More

by Paul from San Ramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Luke Zhang
Dec 14, 2016 -

Toyota Sunnyvale responded

Paul, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Luke was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 13, 2016

Samer Mustaklim, our gracious salesperson was awesome! Samer made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. He was very informative and he More

by aditi982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir, Mustaklim
Dec 14, 2016 -

Toyota Sunnyvale responded

Thank you for the excellent review. It is great to know that Samer was able to provide you with comfortable and informative service. If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 10, 2016

Simple and satisfying vehicle purchase experience! Fast and friendly service was an obvious top priority for the team that assisted me during my visitit to Sunnyvale Toyota. I drove 80 miles on a Monda More

by Rgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan & Tony Johnson , Bart DiCairano
Dec 12, 2016 -

Toyota Sunnyvale responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 07, 2016

Ratha, our salesperson, was great We came in knowing what car we wanted, Ratha was very patient with our desire to check out a couple trims - she has a nice touch, knowing when to give More

by CharlesB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Dec 08, 2016 -

Toyota Sunnyvale responded

Charles, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Ratha was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 06, 2016

I got what I wanted I found a Toyota Camry hybrid online at their web site. I know right then that's the car I wanted. I made an appointment to go buy the car. Kalani is More

by Chris Quitoriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari, Kalani Hernandez
Dec 06, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this review, Chris. We strive to provide courteous service to all our guests and are glad to hear that Kalani helped you find the car you were looking for. Congratulations on the Camry and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 06, 2016

Got the car I want" I recently purchased a 2012 Toyota Sienna LE from 1124 W. El Camino Real in Sunnyvale. My sales guy, Mr. John Ewell, He’s the Pre-owned Direct Sale Ma More

by jealmar
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Dec 07, 2016 -

Toyota Sunnyvale responded

Your kind words mean a lot to us, Jealmar. We appreciate your feedback and are happy to hear that John was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We hope you are enjoying your 2012 Sienna LE , and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 05, 2016

For Flora and Dan: like friendly neighborhood spiderman Talking to Flora was by far easiest among my experiences talking to any person at car dealer. No tension and no hurries. She was able to print out qu More

by Hahn
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Flora On
Dec 06, 2016 -

Toyota Sunnyvale responded

Thanks so much for the nice review, Hahn. We really appreciate this feedback and I'll be certain to share your compliments to Flora, Dan and to the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 05, 2016

I purchased the best car for myself I purchased 2017 callora. It is best for me. Driving is so easy, because steering is so light. There is no trouble now (400 miles). More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Dec 06, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 04, 2016

Great No Pressure Service. Welp, sad to say, but my car was on it's last wheels and I was in need of a new automobile. Initially I wanted the same year and model of car because More

by boughtmyfirstcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Dec 05, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

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