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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 03, 2016

★★★★★ for Samer Mustaklim & Toyota Sunnyvale I received superior attention from Mr. Samer Mustaklim at Sunnyvale Toyota. He thoroughly demonstrated all of the features of the 2017 Hybrid Camry an More

by Melanie J
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samer Mustaklim ?????, Sean Nguyen, Diana Kennedy, Cisco Savala, Jonathan Latchford, Alex Wong, Kyle Krebs, Jonathan "Jon" Cha
Dec 05, 2016 -

Toyota Sunnyvale responded

Melanie, I am happy to hear you are enjoying your purchase. At Toyota Sunnyvale, we strive to answer every question and address every concern, and it’s encouraging to know Samer was able to show you dedicated and personalized service. Please let us know if you need help or information about anything to do with your car. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 02, 2016

Lovely Experience Wonderful experience. Cindy was great to work with and very patient. I never felt pressured. Could not have asked for a better sales associate. De More

by Rav4 - Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Dec 05, 2016 -

Toyota Sunnyvale responded

Thank you for the excellent review. It is great to know that Cindy was able to provide you with patient and pressure-free shopping experience. We appreciate your recommendation and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 01, 2016

Great service I would like to recommend Toyota Sunnyvale as best place, for my opinion, to buy new Toyota car. I got very professional service, and I totally satisf More

by Roma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Sara Tello
Dec 01, 2016 -

Toyota Sunnyvale responded

Roma, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Sara was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 01, 2016

Great experience. Made buying my first new car a great experience. Very friendly service from the staff and great vehicle price. I would definitely recommend buying a More

by 222122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Dec 01, 2016 -

Toyota Sunnyvale responded

It was a pleasure to read about your first buying experience. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 01, 2016

Good Times! My salesperson (Praneet) was friendly and helpful. I appreciated his honest and unrehearsed opinion when assessing the pre-owned vehicle I was conside More

by Tedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Dec 02, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience working with Praneet. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

December 01, 2016

Great experience First time leasing a Prius. Cindy was so helpful - she was very patient with questions and went out of her way multiple times to show us how to use th More

by 123456
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio
Dec 01, 2016 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Cindy did a great job in assisting you in your lease. If you have any automotive needs in the future, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

December 01, 2016

Jordan was great- I hate salesmen and when my husband told me we only had a certain amount to work with Jordan found the exact car with my needs & requirements -I didn' More

by Tnt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John -trainee, Bart DiCairano, Jordan Mahdian, Jeffrey Lin, Flora On
Dec 02, 2016 -

Toyota Sunnyvale responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Jordan and the rest of the Toyota Sunnyvale team. Thank you for choosing us for your automotive needs and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 30, 2016

Came back for my oil change Was just in last month for some vehicle issues I had to come back for my oil change once again quick and easy service and the price is right. More

by Miguel
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Hector Cisneros
Nov 30, 2016 -

Toyota Sunnyvale responded

Thank you for your outstanding rating of our service department, Miguel. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

November 30, 2016

Good service, and reasonable price Vicky were great. patient and walked the lot with us all afternoon. Ended up getting a great deal on a used car with great price More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Xu
Nov 30, 2016 -

Toyota Sunnyvale responded

Thanks for this marvelous review, Brian. We are so pleased that Vicky was able to provide you with such exceptional shopping experience. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

November 30, 2016

Outstanding customer service I called in get more information about a car I saw online. I spoke to June marie about the cars history. Showed up the next day for a test drive. I am More

by Nguyen789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet , Junemarie Jingco
Nov 30, 2016 -

Toyota Sunnyvale responded

I appreciate your positive feedback about our dealership. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt | codyerhardt@toyotasunnyvale.com

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