Back

Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

Directions

By Type

4,380 Reviews of Toyota Sunnyvale

October 29, 2016

Very friendly and easy to deal with. One of the best decision I've ever made is purchasing car with the help of Flora. She's really indeed friendly and had a very hassle free deal. First More

by Frs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flora On
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you and congratulations on your purchase. We are so very pleased that Flora could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new purchase. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 29, 2016

Great service My dealer James Tran made buying my first car very easy. He worked to show me cars within my budget- not over my budget- for which I was grateful. Whe More

by Balletdancegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Johary Velazquez, Najaf Ali
Oct 31, 2016 -

Toyota Sunnyvale responded

It was a pleasure to read about your first buying experience working with James. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 29, 2016

Great Experience! I went to Sunnyvale Toyota to buy my first car. Was greeted by friendly people and showed around the property. All of the cars were in amazing shape, More

by Tim Ozmina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Mark Hatefy
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this great review, Tim. It is wonderful to hear that our staff at Toyota Sunnyvale was able to provide you with a wonderful experience. We really appreciate this feedback and we will share it with them. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 29, 2016

Pleasant used car buying experience Was showed the car that I had expressed interest over the phone and given lots of information up front about the vehicle. The price was much lower tha More

by Jonathanq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Armenta, Najaf Ali
Oct 31, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day, Jonathan. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 28, 2016

Superb customer service A came in a few days ago to get some ideas on what kind of vehicle would be best for my needs. Kalani, in the sales department, showed exceptional cus More

by Joleen
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Oct 31, 2016 -

Toyota Sunnyvale responded

Thank you for your review, Joleen. We're glad to have Kalani on our team and that we could provide you with a positive experience. Please let us know if you need help or information about anything to do with your vehicle. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 28, 2016

Excellent service - no buy pressure! Lang is the best! We were more than happy with Lang Gao who helped us with our '16 Prius purchase. Very kind and understanding. Made our experience all worth it! Highly More

by Aadil Raja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Alex Wong, Kyle Krebs
Oct 31, 2016 -

Toyota Sunnyvale responded

Aadil, We appreciate you taking the time to leave us a great review. We are pleased to hear Lang did a great job in assisting you in your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 28, 2016

Excellent customer service - very happy with the purchase James Tran helped me purchase my car. He gave me adequate information that helped me proceed with the transaction very smoothly. Very happy with the p More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Oct 31, 2016 -

Toyota Sunnyvale responded

Thanks for your outstanding review, Vanessa. I'm very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 27, 2016

Called about a used car I called Toyota Sunnyvale and spoke to Kalani Hernandez. He was very knowledgeable and answered my questions about a vehicle I was inquiring about. I More

by Lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Oct 28, 2016 -

Toyota Sunnyvale responded

Thank you for your review, Lynette. We're glad to have Kalani on our team and that we could provide you with a positive experience. If you have any automotive needs in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 27, 2016

Pleasant experience. Bought a used 2012 Nissan Rogue. My salesperson was Darwin, helpful and friendly. He was very attentive and honest in answering all my questions and t More

by angelanissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin
Oct 28, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Darwin made such a great impression on you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 27, 2016

Exceptional Service I have taken my 2001 Toyota Tacoma to Nathan Chavez at Sunnyvale Toyota. He is always knowledgeable, courteous and provides amazing customer service. More

by lilkawi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Chavez
Oct 28, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

...
304
...