Toyota Sunnyvale

Absolutely a great experience with James his knowledge was extremely important to us on the purchase of our new STI and his customer service was OUTSTANDING definitely would purchase another car from Jame was extremely important to us on the purchase of our new STI and his customer service was OUTSTANDING definitely would purchase another car from James THANKS AGAIN TO JAMES AND TOYOTA More

Professional They are great in customer service, they are calm and easy to communicate with even my English language is not really good...they are so friendly and They are great in customer service, they are calm and easy to communicate with even my English language is not really good...they are so friendly and making sure that you are in that you are in the right place to purchase your vehicle... More

Courteous and professional. Have contacted the dealer and able to complete the deal in 2 days, Extremely helpful and courteous team who guided me in the transaction. Also they pu Have contacted the dealer and able to complete the deal in 2 days, Extremely helpful and courteous team who guided me in the transaction. Also they put up with the issue of changing color even after completion of sale deal and have to rewrite the sale deal and allowed me to negotiate for a better deal. I recommend the dealership for any prospective buyer who is looking for a Toyota vehicle. More

Perfect woman, very helpful and pay attention to the customer for everything, she knows everything for customer service and she can handle the system very fast. (Thank you) customer for everything, she knows everything for customer service and she can handle the system very fast. (Thank you) More

Justin: keeping it real Our decision to purchase a Toyota Rav4 was made months ago, but after visiting two Toyota dealerships in San Jose, we were a bit discouraged by experi Our decision to purchase a Toyota Rav4 was made months ago, but after visiting two Toyota dealerships in San Jose, we were a bit discouraged by experiences we had. Justin at Sunnyvale Toyota was a refreshingly different kind of salesperson. He was transparent and honest, quick to the point, and carried none of the arrogance and "salesman" vibe we previously had which had made us walk away from the other dealerships. We wanted simply to purchase the car, and not be subjected to time-consuming sales pitches, negotiations, and elaborate, rehearsed "sales talk" that just would come out sounding arrogant, with a definite aura of "yeah, another notch on my belt and let me move on." He simply answered questions honestly, provided important information, and was polite, kind, and very likable. We test drove the car we wanted, sat down and gave him our information, and wrapped up. The longest time period was spent with the "finance person" who is in charge of DMV requirements. She did try to sell a couple of extra items to us but it was easy to just say "No, we don't feel like spending more money." Overall a good experience and most of all, NOT a waste of our time. More

Martin was easy going and not pushy. This is my first time dealing with Toyota and have no complaints. Buying experience was smooth and I love my new car! time dealing with Toyota and have no complaints. Buying experience was smooth and I love my new car! More

TRUE ONES I had a great visit with Jessica Wilson one of the STARS at Toyota Sunnyvale. Got a new RAV4 2020. Jessica is a TRUE ONE. A true professional. Not pus I had a great visit with Jessica Wilson one of the STARS at Toyota Sunnyvale. Got a new RAV4 2020. Jessica is a TRUE ONE. A true professional. Not pushy. Not trying to sell me something I don't want or looking for. She listened to my words and found me what I wanted. You can tell she has been doing this for a while. Her expertise was on point. She waited until me and the wife were done. I strongly recommend you talk to her. More

James is a very kind, trustworthy salesman. He took the time to answer all of my questions in detail, and would reiterate whenever I was confused. I coming from out of town to purchase the car, and he made time to answer all of my questions in detail, and would reiterate whenever I was confused. I coming from out of town to purchase the car, and he made it as simple and easy as possible. Thanks, James!! More

Excelent service from Jose. Giving us the support to get the car and solve many issues. He speaks also spanish helping us to understand better our needs the car and solve many issues. He speaks also spanish helping us to understand better our needs More

Expect better service from the services department After taking prior appointment, I had to wait for around 4 hours to get the servicing done which generally takes 30 minutes to an hour. No real real r After taking prior appointment, I had to wait for around 4 hours to get the servicing done which generally takes 30 minutes to an hour. No real real respect for other's time and pathetic service. More