Toyota Town of Stockton

Excellent service by Jackie Torres. I had an appointment and was in and out in 2 hours for oil and coolant change and regular maintenance check.- I always stay on site. I had an appointment and was in and out in 2 hours for oil and coolant change and regular maintenance check.- I always stay on site. More

Excellent customer service! Very helpful, knowledgeable, and professional. He made our car-buying experience smooth and easy! Very helpful, knowledgeable, and professional. He made our car-buying experience smooth and easy! More

The recent change to move prepaid inspections over to the other building was a great move. It really opened up space in the main building and allowed for the wait time to be reduced. The staff and adviso other building was a great move. It really opened up space in the main building and allowed for the wait time to be reduced. The staff and advisor were great as well in the other building. Ive come here for all my inspections and it really sucked when all inspections after toyota care had to go to the main building. Appointments there would always take up to 1 hr min., it was insane. More

3 plus hours was way too long for a oil change service. New service video not thought out well adds to service time New service video not thought out well adds to service time More

Quick and efficient service! They took my vehicle in promptly, and my oil change was completed in under two hours. Great experience overall! They took my vehicle in promptly, and my oil change was completed in under two hours. Great experience overall! More

My prior experience with the service department was always good, but this last appointment to service my car was horrible, worst customer service and took to long, my appointment for an oil change was always good, but this last appointment to service my car was horrible, worst customer service and took to long, my appointment for an oil change was at 8:00 am I got there at 7:40 and I got out at 10:30, with an appointment took them 2:30 hrs. I love Toyota but need to improve their service department. More

Convenient and I brought my car earlier than my appointment slot and I was done few minutes after my appointment time. Plus I love the new System that they have in place to keep you updated about appointment slot and I was done few minutes after my appointment time. Plus I love the new System that they have in place to keep you updated about the service. More

I purchased a car with them six months ago and that was process was perfect. And now my visit to the service center yesterday morning went so smoothly. I was welcomed immediately, the supervisor walked me process was perfect. And now my visit to the service center yesterday morning went so smoothly. I was welcomed immediately, the supervisor walked me through the process (this is my first time servicing my new car from you guys) thoroughly and plainly. Once the maintenance was complete, I was checked out quickly and got a pass for a complementary car wash. What a generous touch! Every single person at the service center, starting with Tao (I think) was kind and quick. Thank you all! More

Great customer service! Jake was very helpful and courteous. He made sure I was taken care of in a fast and efficient manner. Jake was very helpful and courteous. He made sure I was taken care of in a fast and efficient manner. More

Erick Gomez is an outstanding service advisor. Very easy to talk to and understand and possess a very good emotional intelligent. Very easy to talk to and understand and possess a very good emotional intelligent. More