Toyota Town of Stockton

Kevin, Esmeralda, Jose, and Britney are really good at their job that’s the reason we bought two Toyotas in one year. their job that’s the reason we bought two Toyotas in one year. More

Very poor customer service from the Parts Department Mgr. Peter Phan. I asked if I could borrow a wrench to remove my battery so I could complete the purchase of the new battery. Only response was they have Peter Phan. I asked if I could borrow a wrench to remove my battery so I could complete the purchase of the new battery. Only response was they have no tools in the parts department. Yet the service department is right there in the same building. And he could not offer to go ask the service department for a wrench for me to use. Did nothing to offer any help or resolution. His only solution was to talk to the Service Advisor. More

Ron Khanna is a rude and incompetent employee. Hopefully Toyota offers this man some basic customer service training. Sad to see how far Toyota has stooped hiring someone of such low character and Hopefully Toyota offers this man some basic customer service training. Sad to see how far Toyota has stooped hiring someone of such low character and quality. . More

Toyota of Stockton continues to offer us outstanding customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us b customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us by our Service Manager/Advisor Erick Gomez. The quality of the service department is one of the key reasons we highly recommend Toyota Town of Stockton. More

Customer service in the service department was very good! Karla was great! Purchased as extended service contract. Karla was great! Purchased as extended service contract. More

Carlos M. Was amazing to work with, very knowledgeable about the 2025 Camery we purchased and went above and beyond. Was amazing to work with, very knowledgeable about the 2025 Camery we purchased and went above and beyond. More

I generally find the service department to be very helpful and quick. Was surprised yesterday how lackadaisical the sales staff was however. Had questions about a new car, and the sales person really helpful and quick. Was surprised yesterday how lackadaisical the sales staff was however. Had questions about a new car, and the sales person really couldn’t be bothered. More

Fast and friendly service, will definitely take my vehicle back again and recommend to others! vehicle back again and recommend to others! More

Service Advisor Jackie Torres was courteous and efficient. Contacted me when additional work was needed. Work was completed as discussed. efficient. Contacted me when additional work was needed. Work was completed as discussed. More

It is a good dealer, the sales team are well trained and they treat you very good. they treat you very good. More