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Toyota Town of Stockton

Stockton, CA

4.8
948 Reviews

2150 E Hammer Ln

Stockton, CA

95210

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Showing 948 reviews

August 15, 2025

Ron Khanna is a rude and incompetent employee. Hopefully Toyota offers this man some basic customer service training. Sad to see how far Toyota has stooped hiring someone of such low character and More

by ToyotaFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Khanna
Aug 20, 2025 -

Toyota Town of Stockton responded

I’m disappointed to see you had a negative experience with us. Can you be more specific so I can investigate & find out what happened? Regards, Jason Kim General Manager

August 10, 2025

Toyota of Stockton continues to offer us outstanding customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us b More

by revklnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
Aug 11, 2025 -

Toyota Town of Stockton responded

It truly makes us happy to hear about your positive experiences with our service team and Erick. Your recommendation means a lot to us. We're committed to providing outstanding service to all our customers and their vehicles. Looking forward to seeing you again! Regards, Jason Kim General Manager

August 09, 2025

Customer service in the service department was very good! Karla was great! Purchased as extended service contract. More

by EvieWebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla
Aug 11, 2025 -

Toyota Town of Stockton responded

It pleases us to hear that you had a great experience with our service department and Karla. Your satisfaction is important to us, and we appreciate your support in choosing our extended service contract. Looking forward to serving you again! Regards, Jason Kim General Manager

August 04, 2025

Carlos M. Was amazing to work with, very knowledgeable about the 2025 Camery we purchased and went above and beyond. More

by cynthiahernandez408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos M
Aug 05, 2025 -

Toyota Town of Stockton responded

Carlos' dedication and expertise truly make a difference. Congrats on your new Camry, and thank you for sharing your positive feedback! Regards, Jason Kim General Manager

July 30, 2025

I generally find the service department to be very helpful and quick. Was surprised yesterday how lackadaisical the sales staff was however. Had questions about a new car, and the sales person really More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
Jul 30, 2025 -

Toyota Town of Stockton responded

Hi Tim, We appreciate you choosing us here for your vehicle needs and we're disappointed to see you didn't receive the attention you deserved from our sales team. Should you still have questions about a new vehicle, please don't hesitate to reach out to us, and we'll make sure to get you connected with someone who will be able to assist you. Regards, Jason Kim General Manager

July 26, 2025

Fast and friendly service, will definitely take my vehicle back again and recommend to others! More

by victorcruz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
Jul 28, 2025 -

Toyota Town of Stockton responded

It's a pleasure to hear you had a great experience with our service team. Your recommendation means a lot to us, and we can't wait to welcome you back for your next visit! Regards, Jason Kim General Manager

July 24, 2025

Service Advisor Jackie Torres was courteous and efficient. Contacted me when additional work was needed. Work was completed as discussed. More

by goboshibata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
Jul 28, 2025 -

Toyota Town of Stockton responded

It's wonderful to hear that Jackie provided courteous and efficient service. Keeping you informed about your vehicle's needs is our priority. Hope to see you again! Regards, Jason Kim General Manager

July 17, 2025

It is a good dealer, the sales team are well trained and they treat you very good. More

by ahernandez2001
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
Jul 18, 2025 -

Toyota Town of Stockton responded

We're thrilled to hear that our sales team provided you with excellent service. Your satisfaction is our priority, and we appreciate your support! Regards, Jason Kim General Manager

July 16, 2025

Service personnel are professional. The service advisor went over the entire service. Report and with only just over 13k on my 21 Venza, he complimented me on how well I have taken car More

by mickezt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias, Isaac Garcia
Jul 17, 2025 -

Toyota Town of Stockton responded

We're glad to hear that our service team provided you with a thorough experience and that you're taking great care of your Venza. Your satisfaction is our priority, and we appreciate your kind words about our staff! Regards, Jason Kim General Manager

July 04, 2025

I love getting my car serviced here, everyone is so nice & super helpful ! They answer all my questions and are very attentive. More

by joselyn.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Jul 06, 2025 -

Toyota Town of Stockton responded

It's so nice to hear you had a great experience with our team. Providing helpful and attentive service is our priority, and we appreciate your feedback! Looking forward to seeing you again for your next service. Regards, Jason Kim General Manager

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