Toyota Town of Stockton

The service representative assured me the service would be completed within an hour and a half. It took an hour and 20 minutes. be completed within an hour and a half. It took an hour and 20 minutes. More

The waiting area is big with lots of chairs. Coffee and a vending machine. The people working there we're busy and always nice. I'd recommend Coffee and a vending machine. The people working there we're busy and always nice. I'd recommend More

Our trusty Toyota dealer, who reminds us of maintenance for our leased 2024 Toyota Highlander. Customer service is always very pleasant and makes us feel valued as a customer. Service is normally quicker t for our leased 2024 Toyota Highlander. Customer service is always very pleasant and makes us feel valued as a customer. Service is normally quicker than we expect and the maintenance check is always explained to us. That is why we always keep coming back to Toyota to buy or lease our cars. Toyota quality cars, service and Staff! More

ERIC IS VERY HELPFUL AND POLITE ANSWERING ALL MY QUESTIONS AND FRIENDLY AS WELL So I would recommend him for any customer QUESTIONS AND FRIENDLY AS WELL So I would recommend him for any customer More

Kevin, Esmeralda, Jose, and Britney are really good at their job that’s the reason we bought two Toyotas in one year. their job that’s the reason we bought two Toyotas in one year. More

Very poor customer service from the Parts Department Mgr. Peter Phan. I asked if I could borrow a wrench to remove my battery so I could complete the purchase of the new battery. Only response was they have Peter Phan. I asked if I could borrow a wrench to remove my battery so I could complete the purchase of the new battery. Only response was they have no tools in the parts department. Yet the service department is right there in the same building. And he could not offer to go ask the service department for a wrench for me to use. Did nothing to offer any help or resolution. His only solution was to talk to the Service Advisor. More

Ron Khanna is a rude and incompetent employee. Hopefully Toyota offers this man some basic customer service training. Sad to see how far Toyota has stooped hiring someone of such low character and Hopefully Toyota offers this man some basic customer service training. Sad to see how far Toyota has stooped hiring someone of such low character and quality. . More

Toyota of Stockton continues to offer us outstanding customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us b customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us by our Service Manager/Advisor Erick Gomez. The quality of the service department is one of the key reasons we highly recommend Toyota Town of Stockton. More

Customer service in the service department was very good! Karla was great! Purchased as extended service contract. Karla was great! Purchased as extended service contract. More

Carlos M. Was amazing to work with, very knowledgeable about the 2025 Camery we purchased and went above and beyond. Was amazing to work with, very knowledgeable about the 2025 Camery we purchased and went above and beyond. More