Toyota Town of Stockton

This review is based on my experience with Tony as my salesperson. As a first-time car buyer, I came in knowing the basics—ask to see the full contract before putting down a payment, get the total pri salesperson. As a first-time car buyer, I came in knowing the basics—ask to see the full contract before putting down a payment, get the total price (car + fees) in writing before discussing financing, and don’t sign anything without written confirmation of the terms. Even after I told them I’d be paying with a personal check, they didn’t want to show me the full contract until I gave them my credit card. When I asked for the loan cancellation terms to be written down, I was told it couldn’t be done—until I kept pushing, and then they gave me an updated contract that included it. I had set everything up myself, but Tony kept speaking to my dad instead of me. When I asked questions, he said I “don’t understand” and used the fact that I was a first-time buyer to justify not answering directly. A lot of things I was told weren’t possible ended up being possible after I insisted. If you’re buying here, especially on your own, you’ll need to advocate for yourself and make sure everything is in writing before you agree to anything. More

Great service all around. Correct wait time with my appointment. I would recommend Stockton Toyota. Correct wait time with my appointment. I would recommend Stockton Toyota. More

Easy to get appointment. Eric is a superb service writer. I will return for routine service. Eric is a superb service writer. I will return for routine service. More

Tony was very helpful. He really know what we needed. We gave him all the details we want in a car and he made if happen. Very helpful. He really know what we needed. We gave him all the details we want in a car and he made if happen. Very helpful. More

Karla in Service was very helpful and thorough when explaining the entire Service Center experience. Service took less time than expected and everyone I came in contact with was very customer friendly! explaining the entire Service Center experience. Service took less time than expected and everyone I came in contact with was very customer friendly! More

I have bought many cars from Toyota dealerships all over and this purchase was by far my best experiences of buying a car. I worked with Simranjit Singh and he is the reason why my experience was so great. and this purchase was by far my best experiences of buying a car. I worked with Simranjit Singh and he is the reason why my experience was so great. He was very professional and his attention to detail was exemplary. Thank you!!! More

Service personnel are very friendly, communication for what I need to get my car service make so simple, and waiting area is very clean what I need to get my car service make so simple, and waiting area is very clean More

Toyota of Stockton knows their stuff. My car always runs so much better when I service my car here. Carla was very helpful and also wrote down the upcoming maintenance that would also n My car always runs so much better when I service my car here. Carla was very helpful and also wrote down the upcoming maintenance that would also need to be done soon. Thanks Toyota. More

Toyota Town of Stockton knows what they are doing. I had my car serviced for a check engine light and Rick Macias would check on it frequently and keep me informed-explaining details to me and answer I had my car serviced for a check engine light and Rick Macias would check on it frequently and keep me informed-explaining details to me and answering my questions.. He was friendly, knowledgeable and efficient. The waiting rooms and rest rooms were clean and welcoming. More

The entire staff at this dealership is fantastic. Rick Macias and the cashier were so professional and efficient in their responsibilities . The concern for my issue and immediate solution were very Rick Macias and the cashier were so professional and efficient in their responsibilities . The concern for my issue and immediate solution were very much appreciated. I would recommend their dealership to family and friends More