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Toyota Town of Stockton

Stockton, CA

4.8
928 Reviews
Toyota Town is proud to serve Stockton with quality Toyota vehicles. With models like the Camry, Corolla, Tundra, RAV4 and Venza, we have something for every taste and need. Come visit us at 2150 E Hammer Lane in Stockton, CA to see our hybrid and other vehicles and take one for a test drive. If you're looking for a used car in Stockton, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Toyota Town is not just your Stockton Toyota dealership, we also provide a full line of services dedicated to our California customers. From Toyota auto repair performed by expert mechanics, to OEM Toyota auto parts, to car loans, Toyota Town is the smart choice for your automotive needs. Come in and say hi! We're located at 2150 E Hammer Lane in Stockton, CA or you can give us a call.
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2150 E Hammer Ln

Stockton, CA

95210

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Showing 928 reviews

May 30, 2025

Service representative was Rick Macias. He was very professional, explained things in terms you could easily understand. He patiently answered all questions and hat was going to be done. More

by Rtkim
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota Town of Stockton responded

We're glad to have Rick on our team and are happy to hear that he provided you with the experience you deserve. We look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

May 29, 2025

Service was prompt and efficient. Jonathan was knowledgeable about my vehicle and its needs. He was courteous and friendly…so pleasant! Everything was taken car off like a well oiled More

by Lamafone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
May 30, 2025 -

Toyota Town of Stockton responded

Jonathan truly embodies our commitment to excellent service. Your feedback inspires our team to keep delivering top-notch support. Thank you for choosing us! Regards, Jason Kim General Manager

May 29, 2025

The service agent, Rick, always takes good care of me. It’s great to have such good service with his follow through. More

by Theessentialbeginning
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota Town of Stockton responded

We’re thrilled to hear that Rick has consistently provided you with excellent service. Your satisfaction means a lot to us, and we’re here to keep delivering that level of care! Regards, Jason Kim General Manager

May 28, 2025

Staff is friendly, knowledgeable, and helpful. I would recommend this dealership to my friends and family members. More

by povertwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Toyota Town of Stockton responded

It's great to see that you had an enjoyable service experience! Feel free to call or stop by if there is anything else we can do for you. Regards, Jason Kim General Manager

May 25, 2025

Richy was super helpful-a real asset to Toyota - Shout out to Gabby and Caelin! James Nash - Stockton, CA. May 23, 2025. Serviced my 2019! Toyota RAV4 Hybrid in the EAST Building at Toyotatown. More

by J Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby, Caelin
May 27, 2025 -

Toyota Town of Stockton responded

We’re thrilled to hear that Richy, Gabby, and Caelin made your experience exceptional. Your RAV4 Hybrid is in great hands with our team. We appreciate your support and look forward to seeing you again! Regards, Jason Kim General Manager

May 22, 2025

This review is based on my experience with Tony as my salesperson. As a first-time car buyer, I came in knowing the basics—ask to see the full contract before putting down a payment, get the total pri More

by cb32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Nguyen
May 22, 2025 -

Toyota Town of Stockton responded

I am sorry that your experience at our dealership was not what we both would have hoped for. I sincerely apologize from us at Toyota Town. We try our best to be upfront and honest with all our customers. I am also sorry that you felt Tony was not more helpful, with this being your first time buying a vehicle, it should be an exciting time for you. I will be speaking to Tony and relay to him, the importance of improving our guest experience. There are a few things that I would like to clear up. You mentioned we would not give you an interest rate before knowing how much you wanted to put as a down payment and the term you wanted. This is true, there are variances in rate from a 60 month and 72 month term. With more cash down, your interest rate maybe less. In an effort to be transparent, we needed that information to give you an accurate interest rate. Also, you wanted to see a printed contract before you let us know if you were paying cash or financing, which are different. Once you said you were paying with a personal check, we disclosed we would need to be on a back-up finance contract until the checked cleared, because a personal check can be cancelled anytime. I even had my finance director explain this to you and bring you a printed contract for you to look at, which is the picture you provided. You were aware of this, and in the contract you signed, it was fully filled out. I know buying a car can be stressful, we have always tried to make our customers’ experience the best as it can be, we all fall short sometimes. We do have policies and procedures that can sound confusing for a first-time buyer, but they are in place to ensure all parties are protected. Regards, Jason Kim General Manager

May 22, 2025

Great service all around. Correct wait time with my appointment. I would recommend Stockton Toyota. More

by Janiceadams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Moreno
May 23, 2025 -

Toyota Town of Stockton responded

It's so nice to see that you had an amazing service experience! We look forward to working with you again! Regards, Jason Kim General Manager

May 22, 2025

Easy to get appointment. Eric is a superb service writer. I will return for routine service. More

by jsberry01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Toyota Town of Stockton responded

We are proud to hear that Eric made sure you left a happy customer! Can't wait to see you again! Regards, Jason Kim General Manager

May 10, 2025

Tony was very helpful. He really know what we needed. We gave him all the details we want in a car and he made if happen. Very helpful. More

by drsipha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonu
May 12, 2025 -

Toyota Town of Stockton responded

Thanks for the fantastic feedback! We're thrilled to hear that Tony was able to assist you in finding the perfect car. Your satisfaction is our priority, and we appreciate you sharing your experience! Regards, Jason Kim General Manager

May 06, 2025

Karla in Service was very helpful and thorough when explaining the entire Service Center experience. Service took less time than expected and everyone I came in contact with was very customer friendly! More

by Modgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Villalba Molina
May 07, 2025 -

Toyota Town of Stockton responded

We're thrilled to hear that Karla and our team made your experience enjoyable and efficient. Customer satisfaction is our top priority, and your feedback means a lot. We look forward to serving you again! Regards, Jason Kim General Manager

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