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Toyota Town of Stockton

Stockton, CA

Overview
Reviews
4.8
941 Reviews
Call Dealership (209) 780-7341
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2150 E Hammer Ln

Stockton, CA

95210

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Showing 941 reviews

September 01, 2022

Rick M and the entire service team did a great job getting my car taken care of and back on the road!! More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
Report | Print
Sep 02, 2022 -

Toyota Town of Stockton responded

Scotty, We're here to help and happy to see our team did a great job getting you back on the road. Thanks for choosing us here for your vehicle needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Jason Kim General Manager

August 31, 2022

bait and switch, dont trust them. put $ down for a specific truck, they didnt deliver the one i was promised More

by barney
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodger Allen, Nick Aninag, Ahmed Alizoi, Randy Tuok, Syed Ahad
Report | Print
Sep 01, 2022 -

Toyota Town of Stockton responded

Hi Barney, we don't have a record of any customer leaving a deposit for a truck but switching the vehicle to a different one. Can you tell me the name of the person you were working with so I can further investigate your issue? Regards, Jason Kim General Manager

Sep 01, 2022 -

barney responded

i dont remember his name, it was several years ago, and I got the impression he was being pressured by management. the truck i wanted was supposedly being picked up from a Nevada dealership. No such truck delivered. Instead i bought a less expensive, with fewer options, off the lot, still not thrilled with it.

August 29, 2022

The staff was very friendly and efficient. I was told the service would take about 2 hours. It took exactly 2 hours! More

by Sheilagh4269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
Report | Print
Aug 29, 2022 -

Toyota Town of Stockton responded

Thank you for stopping by for your service needs. We hope your vehicle's treating you well and we look forward to serving you again in the future. Regards, Jason Kim General Manager

August 24, 2022

Service is always on top. I have nothing to say. They already know what they are doing.Heads up to all service team. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Report | Print
Aug 26, 2022 -

Toyota Town of Stockton responded

Hi Jim, we are ecstatic to hear that you constantly receive the 5-star service you deserve! We look forward to working with you again! Regards, Jason Kim General Manager

August 19, 2022

Did the required job without any hassle. Waiting time was fine. All Staff was informative. More

by hellogaryf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
Report | Print
Aug 22, 2022 -

Toyota Town of Stockton responded

We are so happy that you were impressed with our service and staff! Hope to see you again! Regards, Jason Kim General Manager

August 18, 2022

They promise you no mark up until they get the vehicle you want and change the rules and want to add a mark up More

by Tundratime
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Melendez
Report | Print
August 18, 2022

Erick, our service rep is a professional in every sense of the word. Takes excellent care of us. More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
Report | Print
Aug 19, 2022 -

Toyota Town of Stockton responded

Hi Mark, we can't wait to let Erick know about your kind words and we look forward to serving you again! Regards, Jason Kim General Manager

August 12, 2022

Service for my 2012 Prius was truly above and beyond my expectations. My service advisor Raymond was awesome. More

by Sunshynone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
Report | Print
Aug 15, 2022 -

Toyota Town of Stockton responded

We can't wait to let Raymond know about your kind words and we hope to see you at your next service visit! Regards, Jason Kim General Manager

August 12, 2022

Rick and the service team do a GREAT job! ! Rick really listens to your concerns and does whatever he can to correct them. He communicates throughout the entire process and gets you in and ou More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
Report | Print
Aug 15, 2022 -

Toyota Town of Stockton responded

Hi Scotty, we enjoy hearing that Rick and our team is working hard and our guests are leaving with a smile on their face. Thank you for choosing us and we hope to see you again soon! Take care. Regards, Jason Kim General Manager

August 10, 2022

I very much appreciate the help from this Toyota Dealer. Thank you very much! Dee More

by deej29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
Report | Print
Aug 11, 2022 -

Toyota Town of Stockton responded

We are so happy to hear that you had an amazing visit here with us! Can't wait to see you again! Regards, Jason Kim General Manager

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