Toyota Town of Stockton

Bad costumer service I am very unhappy of Stockton dealership , they did not want to work with me or negotiate the deal ,very fast in and out. Even the sales person said I I am very unhappy of Stockton dealership , they did not want to work with me or negotiate the deal ,very fast in and out. Even the sales person said I am going talk to the negotiator who ever he was and either way he will come to say good by to you ,and she came back and said he is not excepting your offer and doesn’t want to say by. That is amazing costumer service . I won’t buy car from them anymore and I will try spread the word who ever I can to not go there. Thanks Henry. More

My friend recommended me to go Stockton Toyota dealer .and guess what happened my dreams come true I went there and there staff was so nice compared to everything, I bought Tacoma no bargain they gave me .and guess what happened my dreams come true I went there and there staff was so nice compared to everything, I bought Tacoma no bargain they gave me the better price Tony Nguyen was my salesman and he was brilliant Good Excellent More

I took my car in for factory recommended service. Got a call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to drive off I notice a cracked windshield glass. There was no damage on the windshield before the service. I asked the service technician ( Russel Kamibayashi) what is this. His explanation made no sense. He told it happened because the car was sitting in the sun that's why it cracked. I don't park my car in the garage, it always have been parked on the street. Such incident didn't happen then. Him and his service manager dog me out and purely hold me responsible for the windshield damage. The service manager accused me of trying to get his technician to pay for it. I never mentioned such a thing. I was a regular and loyal customer. I can not even explain the kind of treatment I got at the hands of the service advisor and his manager. They expect you to pay for service, on top of extra service and then pay for their mistakes which happened in their service lot. Really disappointed and disgusted by the treatment today. Not going back and I advise you to be very careful with the scam artists in this place. They have not only lost one but three customers from my family. Beware. More

I have never understood why one has to wait hours for general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good an general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good and fair. Nicely, this last appointment I was in and out in about one hour. That is acceptable. Thank You More

It was very easy to make an appointment through the website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. More

This dealership is the best. It’s my fourth lease and I’m always satisfied with the customer service. Syed is very helpful and he gives several options for me to decide. always satisfied with the customer service. Syed is very helpful and he gives several options for me to decide. More

Not overcrowded everyone spaced out 6 feet for guidelines. Very fast service with Excellent service with a smile!!! Thank you for making my experience flawless guidelines. Very fast service with Excellent service with a smile!!! Thank you for making my experience flawless More

Years of outstanding service from Toyota Town We have been coming to Toyota Town of Stockton for over 20 years. We have had 5 Camrys because we both commute to work. We have all the services don We have been coming to Toyota Town of Stockton for over 20 years. We have had 5 Camrys because we both commute to work. We have all the services done at Toyota Town because we are so happy with the outstanding service that we receive from everyone. Rick Macias in the Service Department has gone above and beyond the call of duty to make sure we always are happy. Thank you! More

Good Service The 6 month service of my prius was completed after which I had some questions. Erick made sure my questions were answered completely, Also, Erick fol The 6 month service of my prius was completed after which I had some questions. Erick made sure my questions were answered completely, Also, Erick followed up with a phone call to make sure I was satisfied. More

My experience is with the service department. Service Advisor Mark Stults is the best. Excellent service in a timely manner. Highly recommend Toyota Town Service. Advisor Mark Stults is the best. Excellent service in a timely manner. Highly recommend Toyota Town Service. More