Toyota Town of Stockton

Best car experience yet. Luis Rubio was a pleasure to work with. He went far and beyond to get me a great deal and explained everything and showed me features on my vehicle an Luis Rubio was a pleasure to work with. He went far and beyond to get me a great deal and explained everything and showed me features on my vehicle and how to use them. I’ve never had another dealership treat me this way. I would recommend Toyota Town for your next car. More

Internet Sales Guy Very Helpful I was having trouble finding the car I wanted because of Toyota corporate's dumb website which doesn't show inventory locations. I called the interne I was having trouble finding the car I wanted because of Toyota corporate's dumb website which doesn't show inventory locations. I called the internet sales manager in Stockton, Kevin Hamlin, and although they didn't have the car I wanted on their lot, he looked up and gave me the info I needed even though he knew he wasn't going to make the sale personally. Finally, someone who put the customer first! Refreshing. More

They had the car I have been looking for in stock Toyota town of Stockton was so helpful, I traded in my Prius for a brand new Camry they helped me with financing, and found me the car with all the op Toyota town of Stockton was so helpful, I traded in my Prius for a brand new Camry they helped me with financing, and found me the car with all the option I've been looking for I will always go back to this dealership for there great service and awesome people More

Best Dealer Completely Satisfied, fast sales transaction. Mr. Mo Ali was a friendly, fair and humble sales person. I drove to Stockton all the way from Napa to bu Completely Satisfied, fast sales transaction. Mr. Mo Ali was a friendly, fair and humble sales person. I drove to Stockton all the way from Napa to buy the truck and the dealer and employees were very accommodating. More

Sales man and finance department Sid is the best sales man I ever deal with. Dealing with him is so easy and fun. He explained everything. That was no sales pressure at all. Same wa Sid is the best sales man I ever deal with. Dealing with him is so easy and fun. He explained everything. That was no sales pressure at all. Same way when I went to sign the paper, finance person was professional. Thank you all More

Jason Kim Condescending Please beware when you are purchasing extras such as Tire and Wheel protection ETC. I've been with Toyota for almost a year and they have always cha Please beware when you are purchasing extras such as Tire and Wheel protection ETC. I've been with Toyota for almost a year and they have always changed my tires when they needed to be changed. Today it is a different story they will only change my tires under certain circumstances. If you have ever purchased Tire and Wheel protection you know it cost an additional $2, 000 or so and is only valid up to 75,000 miles. It's cheaper for me to just keep the additional funds charged on my monthly bill, pay for my own tires, and save my money. It's unfortunate when products or services are misrepresented inside of the sales room. Please do not let salesmen trick you into buying these packages. Its simply away for them to get an extra commission. The buyers are the ones that suffer from these situations. Today I had an unpleasant experience with Raymond the shop manager. Raymond lacked basic customer service skills. He sat in his office with three or four people cracking jokes and chomping down glazed donuts. When I asked him about my previous history regarding my tires he acted as though he didn't see it. When I know for a fact I have gotten my tires changed multiple times. Raymond failed to apologize or even try to find a common ground or compromise. I believe both the shop and sales office should be reprimanded. At this point I don't even want the car anymore . I truly wish the world was a more honest place it's unfortunate how companies prey on people trying to simply purchase a car to get from a to b. Jason Kim was very condescending in his response to my review. Customer doesn't always come first at Toyota in Stockton, CA. More

Highly Recommend As a 69 year old single woman, this was a major event for me, but Ashley and Adam made it easy. I love my new car and love the folks who helped make i As a 69 year old single woman, this was a major event for me, but Ashley and Adam made it easy. I love my new car and love the folks who helped make it possible! Highly recommend this dealership to everyone! More

Satisfied Salesman was very friendly and extremely helpful. I appreciate all the work he did to help. I would definitely recommend other to him. Very satisfied. Salesman was very friendly and extremely helpful. I appreciate all the work he did to help. I would definitely recommend other to him. Very satisfied. More

Amazing! The whole process of buying my car was amazing. It was enjoyable, easy and any questions i had were answered almost immediately. Luis Rubio was my sal The whole process of buying my car was amazing. It was enjoyable, easy and any questions i had were answered almost immediately. Luis Rubio was my sales guy and he really goes out of his way for his customers, which was highly appreciated! 10/10 would recommend him for anyone who’s looking at buying a car anytime soon, you won’t be disappointed! More

Exemplary Customer Service! Jon Smith (sales) and the gentleman at Finance are the best example of how great customer service should be. Highly recommend. Staff was very friendly Jon Smith (sales) and the gentleman at Finance are the best example of how great customer service should be. Highly recommend. Staff was very friendly and we readily available to help. They were patient and knowledgeable. They explained all my options and allowed me to take my time to make a decision. I requested to drive several different cars, they helped with that without hesitation. Explained every step of the process and I must say the process was smooth and fast. I arrived at 3, by 6 I was ready to hop in my new car and drive off the lot. Thank you Mr. Jason Kim for hiring such great employees. They are patient, compassionate, caring, professional, and it’s obvious they love their job. More