Toyota Town of Stockton

6 Star customer service I just want to complement MARK STULTS on his excellent customer service. This guy treats you like family and gets the job done thanx Mark and keep up I just want to complement MARK STULTS on his excellent customer service. This guy treats you like family and gets the job done thanx Mark and keep up the good work. More

Go See Kevin Went to see Kevin Hamlin about a Tacoma. He's a great guy. Great experience. I happily recommend him to anyone looking for a Toyota. Went to see Kevin Hamlin about a Tacoma. He's a great guy. Great experience. I happily recommend him to anyone looking for a Toyota. More

Kevin Hamlin is the best sales person I've ever dealt with Updated 5/18/16 to reflect car purhase: Kevin Hamlin is one great person to work with on buying a car. Although I initially missed out on the exceptio Updated 5/18/16 to reflect car purhase: Kevin Hamlin is one great person to work with on buying a car. Although I initially missed out on the exceptional deal he had lined up for me on a 2016 Camry XLE V6, due entirely to an email problem on my end, Kevin contintued to assist me and try to help me find what I was looking for. In the end, he was able to get me into the car we had initially discussed and I've been happy every moment since then. He was upfront and honest. My xx detector never went off a single time, and I've got a very sensative xx detector when it comes to car sales (I've owned nearly a dozen and helped many friends with their purchases). Shop around all you want, but if you don't at least check in with Kevin to ensure he can't beat your current deal, you are probably paying more than you should for your Toyota. DO NOT buy a Toyota anywhere else without at least checking with Kevin first. More update on 5/18/16: I've now had the pleasure of working with the parts department and Alan Meyers, head of the parts department. Everyone has been extremely firendly, efficient and accomodating. I live near Marysville and work in Sacramento. There are at least 8 closer Toyota dealerships I can think of, yet as long as the Service Dept at Toyota Town of Stockton lives up to the high expectations set by Kevin in Sales and Alan in Parts, I will bet taking my new 2016 Camry XLE V6 to Stockton for every routine mainentance and repair. I've owned an '88 Celica GTS, '99 Camry LE, '07 Camry XLE V6, and now a '16 Camry XLE V6. I've dealt with dealerships all over the greater Sac metro area and from Yuba City to Chico, but never received the kind of personal treatment as I have from Kevin Hamlin, Alan Meyers, and I soon hope the service department. I'm a lifer on Toyota quality and as of now, I'm a lifer on Toyota Town of Stockton. My wife wants the Scion FR-S to replace her '93 BMW 325is w/ 260K miles, so we plan to reach out to Kevin again within the next six months or so, and start a whole new relationship. I'll close by simply repeating myself: shop around all you want, but if you don't check in with Kevin Hamlin at Toyota Town in Stockton before buying, there's a xxxx good chance you're paying more than you have to for your next Toyota or Scion. More

2016 highlander Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton To Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a Highlander After 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed! More

professional,dedicated It was 6.30pm when we went to see Eric who can speak both English and Chinese,we had a nice conversation and soon we made the purchased of Avalon.It w It was 6.30pm when we went to see Eric who can speak both English and Chinese,we had a nice conversation and soon we made the purchased of Avalon.It was so exciting to drive it back home immediately because Eric gave us a nice price.We appreciate his helping us,he is a really dedicated guy,I want his boss know he was still working after we left at 9.15pm. More

Ashle in the sakes department is great!! Great customer service everyone is super friendly!! Second car purchase with asif and ashley was great she was never pushy just very honest and very h Great customer service everyone is super friendly!! Second car purchase with asif and ashley was great she was never pushy just very honest and very helpful! More

best of the best Quickly responded to my inquiry, and answered my 5 stars. eric was personable, extremely knowledgeable, and professional. He was also impres Quickly responded to my inquiry, and answered my 5 stars. eric was personable, extremely knowledgeable, and professional. He was also impressively responsive to all inquiries, queries via emails, calls, etc, while following up very tactfully (this is an art form) when I stopped calling, and to boot, eric provided me top-notch service and answered all my questions. He really is an asset to the company. I would have purchased the car then and there if I had not been interested in a lower-mileage car, just based on the excellent service alone. Though I did not end up buying the car, I will definitely keep this dealership in mind next time I hear of someone looking to buy a car. Thank-you! More

RAV4 Hybrid I reached out to Stockton when I found they had what I was looking for in stock. At first I had a sales rep see if the vehicle was on the lot and neve I reached out to Stockton when I found they had what I was looking for in stock. At first I had a sales rep see if the vehicle was on the lot and never got a call back in the time frame I wanted. I would have docked all my stars if I didn't get Kevin on the phone after I called right back waiting for the first sales person to "check if the vehicle was in stock." Considering it is difficult to find vehicle, sales should have known better. Anyhow. The 5 stars goes to Kevin Hamlin. It was great from the start I called on Monday, picked the vehicle up next day. He made sure everything was set with the vehicle (including connecting my phone to Bluetooth) and I was out quick with my new ride. Reach out to him if you need a new Yota. Also, the guy in finance was awesome too, but I can't recall his name. Thanks Kevin! More

Homerun! I was in the market for a new Tundra. I shopped around for the best price. I sent an online inquiry about a Tundra that was in transit. I simply asked I was in the market for a new Tundra. I shopped around for the best price. I sent an online inquiry about a Tundra that was in transit. I simply asked for their best price. Kevin responded in a very quick fashion. He quoted me a very aggressive price from the bat. A price none of the surrounding dealerships could touch! I asked Kevin to let me know when the truck arrives on the lot (which was a few days from my first inquiry). Kevin emailed me, I came down that Saturday. Talk about an easy transaction. Wow! Is that even possible anymore? Kevin is a trustworthy guy and super nice. I've dealt with a lot of salesman and dealerships and I can't say enough good about this transaction I had at Toyota town of stockton w/Kevin. Great job guys, keep it up! All future business will be taken to you! More

Promises Were Kept I was interested in buying a Prius, so I went to Toyota's website and sent out an inquiry to every dealership in a 20-mile radius. I had done my rese I was interested in buying a Prius, so I went to Toyota's website and sent out an inquiry to every dealership in a 20-mile radius. I had done my research and found a fair price for the car I wanted. Many Toyota dealerships got back to me via email, but it was Xiaoyu "Eric" Zheng from Toyota Town in Stockton who was able to quickly understand that I already had an exact car in mind with a fair price in mind. Eric was able to get the car I wanted to his location in just a few short days and when I came in to pick it up, he gave me a hassle-free experience with no tricks or games. He gave it to me for the exact price we had discussed online. He helped guide me through the paperwork and then sooner and easier than I expected, I was sitting in the waiting room for my new car to be ready to be taken home. Eric insisted that I leave with a clean car and a full tank, after all. :) Asif Mahmood in financing did a great job explaining all of my options for extended warranties and financing options. I politely declined any extended warranties and Asif took each no for an answer and respected my decisions. No hassle from financing, and when all was said and done, I signed a contract for the price I had expected to pay before I walked in the door. Eric and Asif gave me a pleasurable experience when other dealerships couldn't even get through the e-mailing phase without frustrating me. And to top everything all off, when I had asked Eric for some alloy wheel locks, he directed me to the parts department and helped me get a great price on them! He had already sold the car! He didn't have to do that! That, my readers, is called going the extra mile for great customer service. More