
Toyota Town of Stockton
Stockton, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Lost a potential customer when they criticized my vehicle I went in to look at the Toyota RAV 4. The vehicle itself was merely adequate, but that's not what drove me away. The salesperson was so arrogant, he I went in to look at the Toyota RAV 4. The vehicle itself was merely adequate, but that's not what drove me away. The salesperson was so arrogant, he saw I was driving a domestic manufacturer, and he started talking about how everyone is more happier with a Japanese car because of the reliability and lack of recalls. I had to remind him of Toyota's massive recall just a few years ago. There's nothing more likely to turn someone off of one manufacturers car than have the salesman make blanket and blatantly false, or at least poorly researched statements. Blanket statements like, "American cars don't last long" "American cars are always a problem" "Japanese cars are the most reliable" "Toyota is the most reliable, they never have issues" are so easy to see through for anyone who does a just a little bit of research. Needless to say, Toyota Town, and Toyota of America will not be getting my family's business any time soon. I went to 3 other dealerships that day, and not a single one of them talked negative about either my current car, or a car of another manufacturer. That's not to say they didn't compare their brand to other brands, but they did so in a way that was still respectful to that manufacturer and the people that choose to own that manufacturers cars. What's even more unacceptable is that this salesperson was doing it in front of and with the help of another customer. He even got this customer to join in on the tirade against all vehicles not Toyota and not Japanese. Not impressed at all. I've already told the family member who I am helping look for a vehicle to not consider the RAV 4. It was already pretty low on the list as for her needs, it doesn't really compare well with the likes of CRV, HRV, Terrain, Equinox, or even Encore. But it was this experience that really put the nail in the coffin. I would never want to put my family member in that situation where a salesperson and a clearly loyal customer gang up on her. Based on my experience here and in the past at other Toyota dealerships, it's clearly a Toyota corporate culture type of issue. More
Immediate Repeat Customer 2 days 2cars My wife and I drove an hour on Saturday (the first day of Memorial Day weekend) to Toyota Town of Stockton to see if we could get a good a good deal o My wife and I drove an hour on Saturday (the first day of Memorial Day weekend) to Toyota Town of Stockton to see if we could get a good a good deal on a Prius. We met with Randy Tuok. Randy was extremely helpful, knowledgeable, and a pleasure to deal with. He answered all of our questions and along with Ahmed in financing gave us such a good deal, we came back Sunday and bought another. We would recommend anyone to Toyota Town of Stockton, they are a Great organization. Chris and Kathy N. More
Quality, Satisfaction and Top Flight Professionals Top flight professionals, Service Manager, Steve Heminger is why I visited & bought my new Avalon. He introduced me to Kevin Hamlin, an awesome no pre Top flight professionals, Service Manager, Steve Heminger is why I visited & bought my new Avalon. He introduced me to Kevin Hamlin, an awesome no pressure internet director, complete satisfaction, Asif Mahmood, another top flight experienced finance person. I highly recommend this dealership for long term customer satisfaction. More
Best customer service mohammed Ahad was a great sales person made us feel at home . honest and great to deal with .works with you to help you get the best deal possible. I mohammed Ahad was a great sales person made us feel at home . honest and great to deal with .works with you to help you get the best deal possible. I would definitely shop Toyota town of Stockton again More
Thank you so much!!! I had previously purchased an auto from Toyota Town and that experience went pretty good. I am a commuter so I put a lot of miles on my cars for awhil I had previously purchased an auto from Toyota Town and that experience went pretty good. I am a commuter so I put a lot of miles on my cars for awhile I have needed a new car the problem was that I no longer had very good credit . My old car was on it's last leg I was driving by Toyota Town over the weekend and decided to go wish looking. As usual a salesman came over we start talking I explained to him why I wasn't ready to purchase a auto yet and in a very calm and kind voice he said let see if we could make it happen. He made it happen Tang, my salesman got me a amazing rate, great term on the car of my dream this is my second purchase with Toyota Town and it was better than the first time. Tang, Adam you guy are amazing!!! Thank you so much!!! More
Helpful an friendly I went to Toyota Town of Stockton to help my father look for a new car. We met Kevin Hamlin through the Costco program. Not only did we look and I went to Toyota Town of Stockton to help my father look for a new car. We met Kevin Hamlin through the Costco program. Not only did we look and test drive cars my father bought one. Kevin was very informative and helpful through the whole process. More
Very Helpful They did not have the vehicle I was looking for but took time out of their schedule to tell me where I could find it. Knowing they had nothing to gain They did not have the vehicle I was looking for but took time out of their schedule to tell me where I could find it. Knowing they had nothing to gain. Hard to find down to earth dealers like this one. More
Fantastic Customer Service! I would like to thank everyone at Toyota Town of Stockton for the wonderful experience my husband and I had while purchasing a vehicle. Sammy Baig an I would like to thank everyone at Toyota Town of Stockton for the wonderful experience my husband and I had while purchasing a vehicle. Sammy Baig and Jeff Renwick provided excellent customer service. We bought a beautiful car at an excellent price and highly recommend this dealership to everyone wanting nothing less than a positive experience. Thanks again! More
Amazing experience I had such an amazing experience working with Ashley, Aaron, and Melissa. They met my needs and expectations and I walked out with my car that same da I had such an amazing experience working with Ashley, Aaron, and Melissa. They met my needs and expectations and I walked out with my car that same day. This would be the third car we get with them and they never fail to keep us happy. I admire the hard work they put in to help us They always have professionalism and their always so kind to us. We come from San jose to Stockton just because they are so wonderful and we don't mind the drive when it comes to working with this great team. Love you guys and once again thank you so much! More
I love Kevin he is the best!!! I just bought a new Rav4 with the AAA discount. First of course I called AAA and told the person that I spoke to that I wanted a Toyota and I was tol I just bought a new Rav4 with the AAA discount. First of course I called AAA and told the person that I spoke to that I wanted a Toyota and I was told that Kevin Hamlin, the Internet Director from Toyota Town in Stockton would be calling me within 24 hrs but sure enough Kevin was on the phone calling me within just a few minutes. He was great on the phone, very knowledgeable, polite and friendly. I told him exactly what kind of car I wanted and he said they did not have it but that they were expecting one to arrive in a couple of days. And in two days Kevin was on the phone telling me that the new car had arrived and sent me a picture of it to make sure I liked it. I did, we agreed on the price and made an appointment for the following morning. My son drove me 100 miles to Stockton. When I arrived and met Kevin of course I was not disappointed Kevin was simply wonderful, wonderful!!! He made my car buying experience very pleasant. After just a few minutes he took me to meet with Jeff Renwick in Finance and he was great also and within a short time the sale was done and Kevin took me outside to show me my new car!!!!! We checked it out to make sure it was clean, showed me how to use the Navigation system and in just a few minutes I was on my way back to San Jose driving my new car!!!! Kevin is simply the best there is, he is very polite, friendly, has a great personality and he really knows the business very well. My whole experience buying a new car at Toyota Town was wonderfull thanks to Kevin. I give him 10 STARS and very, very highly recommended him and Toyota Town to anyone in the Bay Area looking to buy a car. The drive is well worth it, you get the best service, great selection, the place is huge and most of all the best price. The car had a couple more options than I expected, but I still got it for the same price Kevin and I had agreed on. If you need a car go to Kevin, I only have great praises for him and his amazing customer service and great, great personality. Like I said before he is the best there is and gets 10 STARS from me. Next time I'm ready to buy a new car I'll go directly to Kevin at Toyota Town in Stockton, I very, very highly recommend Kevin. Thank you Kevin, you are the BEST!!!!!!! More