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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
433 Reviews

433 Reviews of Toyota Town of Stockton - Service Center

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May 30, 2025

Service representative was Rick Macias. He was very professional, explained things in terms you could easily understand. He patiently answered all questions and hat was going to be done. More

by Rtkim
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota Town of Stockton responded

We're glad to have Rick on our team and are happy to hear that he provided you with the experience you deserve. We look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

May 29, 2025

Service was prompt and efficient. Jonathan was knowledgeable about my vehicle and its needs. He was courteous and friendly…so pleasant! Everything was taken car off like a well oiled More

by Lamafone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
May 30, 2025 -

Toyota Town of Stockton responded

Jonathan truly embodies our commitment to excellent service. Your feedback inspires our team to keep delivering top-notch support. Thank you for choosing us! Regards, Jason Kim General Manager

May 29, 2025

The service agent, Rick, always takes good care of me. It’s great to have such good service with his follow through. More

by Theessentialbeginning
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota Town of Stockton responded

We’re thrilled to hear that Rick has consistently provided you with excellent service. Your satisfaction means a lot to us, and we’re here to keep delivering that level of care! Regards, Jason Kim General Manager

May 28, 2025

Staff is friendly, knowledgeable, and helpful. I would recommend this dealership to my friends and family members. More

by povertwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Toyota Town of Stockton responded

It's great to see that you had an enjoyable service experience! Feel free to call or stop by if there is anything else we can do for you. Regards, Jason Kim General Manager

May 25, 2025

Richy was super helpful-a real asset to Toyota - Shout out to Gabby and Caelin! James Nash - Stockton, CA. May 23, 2025. Serviced my 2019! Toyota RAV4 Hybrid in the EAST Building at Toyotatown. More

by J Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby, Caelin
May 27, 2025 -

Toyota Town of Stockton responded

We’re thrilled to hear that Richy, Gabby, and Caelin made your experience exceptional. Your RAV4 Hybrid is in great hands with our team. We appreciate your support and look forward to seeing you again! Regards, Jason Kim General Manager

May 22, 2025

Great service all around. Correct wait time with my appointment. I would recommend Stockton Toyota. More

by Janiceadams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Moreno
May 23, 2025 -

Toyota Town of Stockton responded

It's so nice to see that you had an amazing service experience! We look forward to working with you again! Regards, Jason Kim General Manager

May 22, 2025

Easy to get appointment. Eric is a superb service writer. I will return for routine service. More

by jsberry01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Toyota Town of Stockton responded

We are proud to hear that Eric made sure you left a happy customer! Can't wait to see you again! Regards, Jason Kim General Manager

May 06, 2025

Karla in Service was very helpful and thorough when explaining the entire Service Center experience. Service took less time than expected and everyone I came in contact with was very customer friendly! More

by Modgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Villalba Molina
May 07, 2025 -

Toyota Town of Stockton responded

We're thrilled to hear that Karla and our team made your experience enjoyable and efficient. Customer satisfaction is our top priority, and your feedback means a lot. We look forward to serving you again! Regards, Jason Kim General Manager

April 23, 2025

Service personnel are very friendly, communication for what I need to get my car service make so simple, and waiting area is very clean More

by raylili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Toyota Town of Stockton responded

It pleases us to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

April 16, 2025

Toyota of Stockton knows their stuff. My car always runs so much better when I service my car here. Carla was very helpful and also wrote down the upcoming maintenance that would also n More

by BooBoo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota Town of Stockton responded

We're happy to hear that Carla and our team were able to assist you with your car's service. Your satisfaction means a lot to us, and we look forward to keeping your vehicle running smoothly! Regards, Jason Kim General Manager

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