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Toyota West Mobile
Mobile, AL
519 Reviews
The team at Toyota West Mobile would like to welcome you to our dealership in Mobile, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Toyota vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Mobile, you can always count on the professional technicians in our Toyota service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Mobile count on the high-quality vehicles and services found at Toyota West Mobile, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 519 reviews
August 16, 2026
Brought tundra in with a leak on Freon, needed price to fix. We already recharged it before bringing it in and noticed a leak. Told them this info when we came in. They charged me $350 to recharge it, all fix. We already recharged it before bringing it in and noticed a leak. Told them this info when we came in. They charged me $350 to recharge it, all Freon leaked out and I drove home with no cold air. Told me $4500 to fix the issue, and tried to charge me $185 just to tell me that. I’ve never been bent over so bad in my life. Will never be back, and have only brought my 7 vehicles to this shop for the last 10 years. Terrible ! More
by mattvangieson
Verified CustomerEmployees Worked With
No name
August 16, 2026
Very efficient and friendly. Always communicative and clear on work being done and progress. Highly recommended Always communicative and clear on work being done and progress. Highly recommended More
by honeycaramelkai
August 14, 2026
The service is good at Palmers Toyota but every time I come in for service, I’m harassed by Mr. Black to purchase a new vehicle, I’ve told him several times I don’t want a new note, but he’s consistent an come in for service, I’m harassed by Mr. Black to purchase a new vehicle, I’ve told him several times I don’t want a new note, but he’s consistent and persistent and that annoys me. More
by BROWNDIRT3
Employees Worked With
Caleb is my service advisor and he’s been nice
August 14, 2026
I am very happy with the dealership and the service department. Great customer service and they have been able to correct any issues with my car. department. Great customer service and they have been able to correct any issues with my car. More
by CClemons
Employees Worked With
Service
August 12, 2026
Making an appointment was easy. I was taken back on time, and the service took perhaps 30 minutes. I took away one star, because after I drove away, I realized that the "Needs Servi I was taken back on time, and the service took perhaps 30 minutes. I took away one star, because after I drove away, I realized that the "Needs Service" alert had not been reset on my car, so I had to turn around and go back to get them to do that. A slight inconvenience, but nothing major. More
by JTShoultz
August 09, 2026
Great service, price seems to have went up a little, there was a bit of a wait to check in the car but the service waiting time was about 1 hour. Which in my opinion is average for a dealership. there was a bit of a wait to check in the car but the service waiting time was about 1 hour. Which in my opinion is average for a dealership. More
by estrella_castell
Employees Worked With
Ray
