Toyota West Mobile

My appointment was at 9:30 I arrived at 9:15 to have an oil change and tie rotation and one tie repair. Which should have taken a hour at most. My vehicle was complete until two hours later. This defeat oil change and tie rotation and one tie repair. Which should have taken a hour at most. My vehicle was complete until two hours later. This defeat, the purpose of having appointments, for such basic services. More

I had a great experience working with Lorenzo. Very kind and attentive. I did not feel under pressure at all. Would definitely recommend. Very kind and attentive. I did not feel under pressure at all. Would definitely recommend. More

Everything went very well. I was out much sooner than expected.All employees were friendly,courteous and helpful. I was out much sooner than expected.All employees were friendly,courteous and helpful. More

Both men know their stuff, which made for an easy transaction. I've been coming to this dealership for over 25 years. transaction. I've been coming to this dealership for over 25 years. More

Everyone always takes good care of me when I am there! I purchased my last two vehicles here and will continue to patronize. I purchased my last two vehicles here and will continue to patronize. More

Although the wait is really long, I was satisfied with the service. The staff is really great the service. The staff is really great More

Everything was great excellent customer service and easy trade in process Jesse and Jackson were great trade in process Jesse and Jackson were great More

Donnell Smith made my experience of purchasing a truck stress free. His professionalism and knowledge of trucks helped me in making a decision. If you are looking for a new or previously owned vehicle, stress free. His professionalism and knowledge of trucks helped me in making a decision. If you are looking for a new or previously owned vehicle, I recommend Palmer's Toyota Superstore on Schillinger Road. More

After a truly awful experience with another local dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the mome dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the moment I walked into Palmer’s Toyota, I was welcomed with open arms. Chad (sales manager) and Jonathan (salesman) greeted us at the door, listened to our entire story with empathy, and genuinely wanted to help. They were incredibly patient, never pushy, and gave us the time we needed to resolve the situation with the previous dealership — all while making sure the truck we were interested in wasn’t sold out from under us. They went above and beyond, protecting us even when they didn’t have to. It was clear they cared more about building trust and a long-term relationship than just making a sale. To top it off, even the owner got involved, reviewing our previous deal and ensuring we had a positive experience this time around. Palmer’s Toyota has absolutely earned a return customer — and my highest recommendation. Thank you again for restoring our faith in the car-buying process! More

This is the best experience I’ve ever had at a dealership! Carl Fleet is hands down the best salesman there is !! 10/10 recommend! dealership! Carl Fleet is hands down the best salesman there is !! 10/10 recommend! More