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Toyota West
Columbus, OH
1,803 Reviews
At Toyota West, we believe in providing car buyers with a first-class car-buying and vehicle-servicing experience. When you visit our Toyota dealership near Columbus, Dublin, and Grove City, Ohio, you’ll find a huge selection of new Toyota SUVs, cars, trucks, and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,803 reviews
May 13, 2026
We recently purchased a new Highlander. I had been referred to Hossain Saadat by a friend. Hossain did not disappoint. He was knowledgeable, straightforward and a pleasure to work with. Hos I had been referred to Hossain Saadat by a friend. Hossain did not disappoint. He was knowledgeable, straightforward and a pleasure to work with. Hossain was patient with our questions and never engaged in high pressure sales tactics. Justin helped finish the process and equally was a pleasure to work with. Looking forward to our next new car purchase at Toyota West. Thanks guys! More
by Kim M
Employees Worked With
Hossain,Justin
May 06, 2026
Toyota West Service, I had my appointment yesterday. Bryan my service advisor is kind and helpful good guy. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a Bryan my service advisor is kind and helpful good guy. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a service perk, the gentleman are kind and genuine. I love my Toyota West!!! More
by darlaclark84
Employees Worked With
Bryan Service Rrp., drivers Dave & Dan
March 20, 2026
The service here was wonderful. Christopher Frey was attentive and explained everything and asked if I had any questions. My vehicle was repaired properly and Christopher expedited Christopher Frey was attentive and explained everything and asked if I had any questions. My vehicle was repaired properly and Christopher expedited the whole process in a very professional manner. They even washed my vehicle which I didn’t ask for. If you’re looking to have your Toyota serviced, ask for Christopher Frey and he will get you taken care of! More
by Brian.cochran73
Employees Worked With
Christopher Frey
March 04, 2026
I was pleased with how the dealership handled my 10,000 warranty service. Lisa was friendly and helpful in all my interactions with her. She is an asset to this dealership! warranty service. Lisa was friendly and helpful in all my interactions with her. She is an asset to this dealership! More
by thericogang
Employees Worked With
Lisa
February 27, 2026
Always curtious and friendly, efficient and timely. I count on their accurate advice. Always easy to get in for service. I very much appreciate the consistency off their car care. Thank you Toyota on I count on their accurate advice. Always easy to get in for service. I very much appreciate the consistency off their car care. Thank you Toyota on Georgesville Rd. Thank you Eric and all the technicians behind the scenes. More
by JM
Employees Worked With
There have been many,but Eric most recently.
